Membership Advisor

23 hours ago

Philadelphia, United States Crunch Full time

Crunch Fitness is looking for a Membership Advisor to join the team This person will be responsible for external memberships, and bringing the business in. Please see below for more details.

Position Title: Membership Advisor

Reports To: Area Director

Classification: Full-Time, Exempt

Job Summary:

The Membership Advisor will be responsible for producing consistent monthly sales by enrolling prospective members in the club. He/She will demonstrate an aptitude and command of all company-wide policies and initiatives to ensure the integrity of the Crunch brand.

Essential Job Responsibilities:

Responsible for external Membership Sales, bringing the business in.

Model and promote the mission, values and guiding principles of Fitness Holdings through appropriate appearance, words and actions.

Engage in opportunities that positively impact the member experience.

Adhere to all operational excellence standards related to providing a great member experience.

Consistently look for opportunities to gain new members and elevate service levels.

Prospect for qualified leads and create traffic through mailers, referrals, outreach, etc.

Field corporate opportunities and collaborate with the Area Director to determine corporate perks.

Create external partnerships with vendors for in-club promotions.

Responsible for flyer distribution and driving door swings.

Develop relations within community and local small businesses by involving club in community events.

Build a network of contacts through prospecting and referrals.

Work with the Marketing Department to ensure marketing campaigns and agendas are followed through within club.

Determine prospect's goals and motivation, be knowledgeable of all products, programs and services and ensure prospects understand the value of our services.

Reach and surpass monthly sales projections.

Perform all basic transactions including billing change, freeze, club to club transfer, member to member transfer.

Attend sales and training meetings as necessary.

Qualifications:

Previous sales experience a must.

Fitness club experience preferred.

An entrepreneurial spirit

Confidence to perform on an incentive based salary

Excellent verbal and written communication skills

Enthusiastic, energetic, personable and friendly disposition

Personal passion for health and fitness

Enjoy working within a team

Strong time management skills and practices

Willing and able to work evenings, weekends and holidays

Please note: This job description was designed as a summary of the typical function of the job, and is not a comprehensive list of all possible job responsibilities. The tasks and duties might differ from those outlined above and other duties, as assigned may be part of the job.

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