Current jobs related to Front Desk Agent - Albuquerque - Aimbridge Hospitality

  • Front Desk Agent

    18 hours ago

    Albuquerque, New Mexico, United States MCR Hotels Full time

    Job Title: Front Desk AgentAt MCR Hotels, we are seeking a highly motivated and customer-focused Front Desk Agent to join our team. As a Front Desk Agent, you will be the first point of contact for our guests and will be responsible for providing exceptional service and ensuring a seamless stay for our guests.Key Responsibilities:Provide attentive and...

  • Front Desk Agent

    19 hours ago

    Albuquerque, New Mexico, United States Total Management Systems Full time

    Job SummaryWe are seeking a highly skilled and detail-oriented Night Auditor/Front Desk Agent to join our team at Total Management Systems. As a Night Auditor, you will be responsible for conducting nightly-related duties, operating the hotel's front desk systems, and ensuring the guest's stay is efficient and friendly.Main Responsibilities:Assist guests...

  • Front Desk Agent

    4 months ago

    Albuquerque, United States Total Management Systems Full time

    Job DescriptionJob DescriptionThe Fairfield Inn & Suites by Marriott is looking for a Front Desk Agent to join the team. This is a great opportunity to begin a career in the hospitality industry. By working for this hotel, you will be managed by Total Management Systems, a growing organization operating ten hotels throughout the state. Enjoy access to health...

  • Front Desk Agent

    2 months ago

    Albuquerque, United States Total Management Systems Full time

    Job DescriptionJob DescriptionDo you enjoy welcoming, helping and meeting new people? Do you have an interest in the hotel industry or gaining Marriott experience? The Fairfield Inn Airport is looking for a Front Desk Agent to join the team. By working for this hotel, you will be managed by Total Management Systems, a growing organization operating ten...

  • Front Desk Agent

    4 months ago

    Albuquerque, United States Total Management Systems Full time

    Job DescriptionJob DescriptionThe TownePlace Suites by Marriott is looking for a Front Desk Agent to join the team. This is a great opportunity to begin a career in the hospitality industry. The position starts at a wage of $14.00 per hour increasing to $15.00 per hour after successful completion of the first 90 days. By working for this hotel, you will be...

  • Front Desk Agent

    4 months ago

    Albuquerque, United States Total Management Systems Full time

    Job DescriptionJob DescriptionThe Fairfield Inn & Suites by Marriott is looking for a Front Desk Agent to join the team. This is a great opportunity to begin a career in the hospitality industry. The position starts at a wage of $14.00 per hour increasing to $15.00 per hour after successful completion of the first 90 days. By working for this hotel, you will...

  • Front Desk Agent

    2 weeks ago

    Albuquerque, New Mexico, United States Stanford Hotel Group Full time

    Job SummaryThe Stanford Hotel Group is seeking a highly skilled and customer-focused Front Desk Agent to join our team. As a key member of our front office team, you will be responsible for providing exceptional service to our guests, ensuring a seamless and memorable experience.Key ResponsibilitiesWelcome and register guests in a timely and efficient...

  • Overnight Front Desk Agent

    2 months ago

    Albuquerque, United States Stanford Hotel Group Full time

    ** Overnight Front Desk Agent (Fri & Sat)** **Job Category****:** Front Office **Requisition Number****:** OVERN005352 Showing 1 location **Job Details** **Description** The Sheraton Albuquerque Uptown is currently seeking an overnight Front Desk to cover 2 shifts per week. They will act as the Manager on Duty during the overnight shift and will be...

  • Front Desk Representative

    1 week ago

    Albuquerque, New Mexico, United States Sheraton Albuquerque Uptown Full time

    Front Desk AgentThe Sheraton Albuquerque Uptown is seeking a friendly and attentive front desk agent to provide exceptional service to our guests. This role requires a natural talent for customer service and the ability to work effectively in a fast-paced environment.Key Responsibilities:Provide excellent service to guests at the front desk, from making...

  • Front Desk Representative

    2 days ago

    Albuquerque, New Mexico, United States Sheraton Albuquerque Uptown Full time

    Front Desk AgentThe Sheraton Albuquerque Uptown is seeking a friendly and attentive front desk agent to provide exceptional service to our guests. This role requires a natural talent for customer service and the ability to work effectively in a fast-paced environment.Key Responsibilities:Provide guests with excellent service at the front desk, from making...

  • Front Desk Agent

    2 weeks ago

    Albuquerque, New Mexico, United States Stanford Hotel Group Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at the Sheraton Albuquerque Uptown. As a key member of our front office team, you will be responsible for providing exceptional service to our guests, ensuring a seamless and memorable experience from check-in to check-out.Key ResponsibilitiesWelcome and...

  • Front Desk Representative

    2 weeks ago

    Albuquerque, New Mexico, United States Hotel 505 Albuquerque Full time

    Front Desk Agent Job DescriptionAt Hotel 505 Albuquerque, we are seeking a highly skilled and customer-focused Front Desk Agent to join our team. As a Front Desk Agent, you will be the first point of contact for our guests and will be responsible for ensuring their stay with us is memorable and enjoyable.Main Responsibilities:Check guests in and out of their...

  • Front Desk Representative

    1 week ago

    Albuquerque, New Mexico, United States WoodSpring Albuquerque Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at WoodSpring Suites Albuquerque East I-40 Tramway. As a Front Desk Agent, you will be responsible for providing exceptional guest service, registering guests, and ensuring a smooth and enjoyable stay for our guests.Responsibilities:Guest Registration: Register...

  • Overnight Front Desk

    2 days ago

    Albuquerque, United States Aimbridge Hospitality Full time

    Aimbridge Hospitality - Hyatt Place Albuquerque Airport [Guest Service / Concierge] As a Front Desk Agent at Aimbridge Hospitality, you'll: Greet and welcome all guests approaching the Front Desk; Maintain proper operation of the telephone switchboard; Handle requests for information, mail and messages; Answer guest inquiries about hotel service facilities...

  • Front Desk Representative

    1 week ago

    Albuquerque, New Mexico, United States WoodSpring Albuquerque Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at WoodSpring Suites Albuquerque East I-40 Tramway. As a Front Desk Agent, you will be responsible for providing exceptional guest service, registering guests, and ensuring a smooth and enjoyable stay for our guests.Key ResponsibilitiesGuest Registration:...

  • Front Desk Representative

    5 days ago

    Albuquerque, New Mexico, United States Aimbridge Hospitality Full time

    Job SummaryAs a Front Desk Agent at Aimbridge Hospitality, you will be responsible for providing exceptional guest service and ensuring a seamless stay experience. Your primary responsibilities will include registering guests, handling Front Desk operations, and providing outstanding hospitality to our valued guests.Key Responsibilities:Registering guests...

  • Hotel Front Desk Agent

    3 months ago

    Albuquerque, United States La Quinta Inn & Suites Albuquerque West Full time

    Description We are searching for an enthusiastic, service-focused hotel front desk agent to join our guest services team. You'll welcome guests, manage accounts, answer inquiries and field complaints to ensure we deliver an excellent experience to every guest. You will bring excellent communication skills and a passion for putting our guests first. If you...

  • Front Desk Representative

    2 weeks ago

    Albuquerque, New Mexico, United States Spirehotels Full time

    Front Desk Agent Job DescriptionWe are seeking a highly skilled and friendly Front Desk Agent to join our team at the DoubleTree by Hilton Albuquerque hotel.Key Responsibilities:Greet guests with a warm and welcoming smile, using positive and clear communication to ensure a seamless check-in experience.Process guest registrations, including inputting and...

  • Front Desk Representative

    2 weeks ago

    Albuquerque, New Mexico, United States Heritage Hotels & Resorts Full time

    {"Job Title": "Front Desk Agent", "Job Description": "Work with UsHeritage Hotels & Resorts is a dynamic company that embodies the culture and spirit of New Mexico. We offer a work environment that prioritizes the employee experience, with exciting perks and growth opportunities across our companies.Job SummaryWe are seeking a Front Desk Agent to join our...

  • Front Desk Representative

    3 days ago

    Albuquerque, New Mexico, United States Heritage Hotels & Resorts Full time

    {"title": "Front Desk Agent", "description": "Work with UsHeritage Hotels & Resorts is a dynamic company that embodies the culture and spirit of New Mexico. We offer a work environment that prioritizes the employee experience, with exciting perks and growth opportunities across our companies.Job SummaryWe are seeking a Front Desk Agent to join our team at...

Front Desk Agent

4 months ago

Albuquerque, United States Aimbridge Hospitality Full time

Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying reservations hotel operator and concierge duties. Providing attentive courteous and efficient service to all guests prior to arrival and throughout their stay while maximizing room revenue and occupancy.


QUALIFICATIONS:

  • High School diploma or equivalent required; College course work in related field helpful. 
  • Experience in a hotel or a related field preferred. 
  • Possess a positive and upbeat personality with a desire to deliver outstanding customer service to our guests. 
  • Demonstrate the ability to multi-task be detail-oriented and be able to problem solve in order to effectively deal with internal and external customers. 
  • Must be able to convey information and ideas clearly. 
  • Must be able to evaluate and select among alternative courses of action quickly and accurately. 
  • Must work well in stressful high pressure situations. 
  • Must be effective in handling problems in the workplace including anticipating preventing identifying and solving problems as necessary. 
  • Must be effective at listening to understanding and clarifying the issues raised by co-workers and guests. 
  • Must be able to work with and understand financial information and data and basic arithmetic functions. 
  • Ability to perform numerical operations using basic counting adding subtracting multiplying and dividing 
  • Ability to read comprehend and write simple instructions and/or short correspondence and memos 
  • Ability to use logic to define the problem collect information establish facts draw valid conclusions interpret information and deal with abstract variables for unique or unfamiliar situations 
  • An operational knowledge of Microsoft Office suite 
  • Must be willing and have the ability to work a varied schedule that may include evenings nights weekends and holidays 
  • Holds an understanding of hotel products and guest services (i.e. lifestyle full service resort etc) 
  • Ability to participate in the creation of an enjoyable work environment 

RESPONSIBILITIES:

  •  
  • Approach all encounters with guests and associates in a friendly service oriented manner.
  • Maintain high standards of personal appearance and grooming which include wearing the proper uniform and name tag when working (per brand standards).
  • Maintain regular attendance in compliance with Aimbridge Hospitality standards as required by scheduling which will vary according to the needs of the hotel.
  • Comply at all times with Aimbridge Hospitality policies standards and regulations to encourage safe and efficient hotel operations.
  • Greet and welcome all guests approaching the Front Desk in accordance with Aimbridge Hospitality standards; maintain a friendly and warm demeanor at all times.
  • Maintain proper operation of the telephone switchboard and ensure that all Aimbridge Hospitality performance standards are met.
  • Handle requests for information mail and messages in an efficient and courteous manner.
  • Answer guest inquires about hotel service facilities and hours of operation.
  • Answer inquiries from guests regarding restaurants transportation entertainment etc.
  • Establish and maintain good communications and team work with fellow associates and other departments within the hotel.
  • Be aware of all rates packages and special promotions; Be familiar with all in house groups; Be aware of closed out and restricted dates.
  • Obtain all necessary information when taking room reservations and follow rate quoting scenario.
  • Be familiar with all Aimbridge Hospitality policies and house rules as well as hospitality terminology.
  • Have knowledge of and assist in emergency procedures as required.
  • Handle check-ins and check-outs in a friendly efficient and courteous manner.
  • Fully comprehend and be able to operate all relevant aspects of the Front Desk computer system.
  • Ensure logging and delivery of packages mail and messages as needed to guests and meeting rooms.
  • Use proper two-way radio etiquette at all times when communicating with other associates.
  • As needed deliver guest items such as luggage newspapers messages packages amenities or other items requested by guests or team members
  • Maintain an up to date working knowledge of all property amenities as well as any special events local area attractions and things to do around the hotel.
  • Perform other duties as assigned which may include but is not limited to the following: helping coworkers in other areas of the hotel maintaining a clean and organized work area and overall cleanliness and safety throughout the hotel and grounds


 

Located 20 minutes from Albuquerque International Sunport airport, the WoodSpring Suites Albuquerque East I-40 Tramway extended stay hotel combines a convenient setting with the dependable amenities you’re looking for. Our hotel offers pet-friendly, apartment-style suites with kitchens and queen-size beds, so you’ll feel at home whether you’re in town to visit or relocating to the area. Guests are invited to use our free WiFi, on-site free parking, and a guest laundry room.

 

Our location is close to many medical facilities, including Presbyterian Kaseman Hospital, Raymond G. Murphy VA Medical Center and Lovelace Medical Center Downtown. For students and families visiting local colleges, the University of New Mexico is 7 miles away, as is Southwest University of Visual Arts. If you’re visiting any of the local military bases, Kirtland Air Force Base is nearby, as well as Albuquerque MEPS.


As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in all 50 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels. Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best. Join a world of possibility with Aimbridge Hospitality.


After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:

  • Now offering Daily Pay Ask your Recruiter for more details
  • Medical, Dental, and Vision Coverage
  • Short-Term and Long-Term Disability Income
  • Term Life and AD&D Insurance
  • Paid Time Off
  • Employee Assistance Program
  • 401k Retirement Plan