WFL- Customer Service Representative

6 days ago


Bismarck, United States WCRI Full time
Job Description: WFL- Customer Service Representative
Location: Bismarck, ND 58504

Americash is seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. The successful candidate will be responsible for providing exceptional customer service to our clients and ensuring that their needs are met in a timely and efficient manner.
Responsibilities:
  • Answering customer inquiries via phone, email, and in-person
  • Assisting customers with product and service information
  • Providing loans, check cashing, bill payments
  • Resolving customer complaints and issues
  • Maintaining accurate customer records and files
  • Collaborating with other departments to ensure customer satisfaction
Requirements:
  • High school diploma or equivalent
  • Excellent communication and interpersonal skills
  • Strong problem-solving and decision-making abilities
  • Ability to work independently and as part of a team
  • Proficient in Microsoft Office and other computer applications
  • Previous customer service experience preferred

If you are a self-starter with a passion for customer service, we encourage you to apply for this exciting opportunity.

Pay Range: $16 - $19 per hour

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