Service Representative
1 week ago
We are seeking a highly motivated and customer-oriented SERVICE REPRESENTATIVE - CUSTOMER EXPERIENCE to join our team at Eide Ford Lincoln in Bismarck, North Dakota. This full-time position offers a competitive salary plus commission, providing potential for high earnings, along with a comprehensive benefits package, including medical, dental, and vision insurance, 401k retirement plan, HSA account, paid time off, and employee discounts.
In this role, you will be responsible for providing exceptional customer service, conducting follow-up calls with customers to ensure satisfaction, resolving customer complaints or issues with empathy and professionalism, and maintaining accurate customer records. You will also have the opportunity to meet and exceed sales targets and goals set by the dealership.
**Requirements:**
- High school diploma or equivalent; college degree preferred
- Previous customer service experience in a fast-paced environment
- Excellent communication and interpersonal skills
- Ability to multitask and prioritize in a busy work environment
**Estimated Salary:** $50,000 - $70,000 per year (based on location and experience)
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