Student Assistant, School of Technology and Computing

Job Description:

School Description:

City University of Seattle's School of Technology and Computing offers diverse programs for Bachelor's, Master's, and Doctoral students in Computer Science, Data Science, Information Systems, Information Technology, and Cybersecurity. The Masters of Cybersecurity program is a CAE-CDE program designated by NSA/DHS. The MS degree programs have ranked #28 in the Best Online Graduate Computer Information Technology Programs in the United States for 2019 by U.S. News & World Report. The School also offers these programs and courses in China, Vietnam, and Mexico. Our alumni fuel the tech industry in the Greater Seattle metropolitan area, working at world-class IT companies like Amazon and Microsoft.

Job Summary:

STC is looking for student workers who want to gain experience working with agile and collaborative teams, receive training in advanced technologies, and learn the current strategic technology trends. If you are a self-starter, technically competent, and familiar with one of the subjects - Operating Systems, Networking, Web, Programming, Database, and Cloud, you will have an excellent opportunity to learn advanced concepts and skills through this position. If you seek a role to help your community and gain experience in a high-demand specialty that will significantly enhance your resume while earning income, this job is for you.

Essential Duties and Responsibilities:

STC:

* Work under supervision to help Program Directors, Program managers, Subject Matter Experts (SMEs), and Instructors perform their duties.
* Tutor students one-on-one or in small groups. Mentor students and help them during lessons and after class in person, on the phone, or via video conferencing.
* Assist with managing instructional materials and Learning Management System (LMS) shells and resolve technology-related issues students experience in class.
* Convey knowledge and understanding of course material to students learning at different levels.

Site Support:

* Work with the IT department to gain basic knowledge to help with students' computer or network issues.
* Provide front desk coverage and customer service to students, instructors, and property management with other support staff.
* Ensure classrooms are open on time and equipment is operational and available. Ensure that classrooms are properly cleaned after all classes and events.
* Perform assigned administrative tasks, including word processing and spreadsheet.

Requirements:

Minimum Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below represent the knowledge, skills, and abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

* Must be CityU students majoring in BS or MS degrees in the School of Technology and Computing. Must have three full quarters before graduation. Students who work full-time are not eligible. Taking no more than six credits per quarter is highly suggested.
* Ability to show a solid understanding of programming concepts in one of the following languages - JavaScript, TypeScript, Python, C++, Java, C#, Bash, and PowerShell.
* Ability to demonstrate high customer service, attention to detail, and organizational and problem-solving ability.
* Ability to perform job duties with minimal supervision, effectively prioritize work, multi-task, and adjust to changing workloads and deadlines.
* Ability to maintain a high level of discretion and confidentiality.
* Ability to read, analyze and interpret documents such as safety rules, operating instructions, and procedure manuals.
* Ability to write routine reports and correspondence.
* Ability to handle MS Office products, including Outlook and advanced Word, Excel, and SharePoint functions.
* Ability to learn other business software, including learning management systems.
* Ability to lead beginning-level technical workshops with diverse student, staff, and faculty populations.
* Ability to speak effectively before groups of customers or employees

Desired Qualifications:

Experiences in:

* Learning Management System
* Content Management Systems
* Full Stack Web Development
* System Administration
* Software Engineering lifecycle
* Cloud Computing
* Software Testing and Quality Assurance
* UI/UX
* Cybersecurity
* Artificial Intelligence
* Machine Learning
* Data Science
* Data Engineering
* Information Systems
* Information Technology

Additional Information:

Physical Demands:

The physical demands described here represent those that an employee must meet to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

* While performing the duties of this job, the employee is frequently required to sit, talk, hear, and perform repetitive motions of the hands or wrists.
* The employee is occasionally required to stand, walk, grasp or handle, stoop or bend, and reach.
* The employee will regularly use cleaning products such as disinfectant, whiteboard cleaner, etc.
* The employee must frequently lift, carry, push, or pull up to 25 pounds.

Working Conditions:

The working conditions described here represent those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

* Work is generally performed indoors in a typical office/front desk setting.
* Attendance in the evenings and weekends may be required.

Hours:

This is a part-time (19.5 hours per week) student position.

Salary:

This position pays a minimum wage of $19.97 per hour.

On-campus requirement:

This position requires the student to work on campus for assigned schedules.

Application Instructions:

CityU of Seattle only accepts application materials through this online application process. Please submit a complete application to be considered for this position. A complete application includes:

* Completed Electronic Application Form
* Current Resume
* Cover Letter
* An unofficial copy of the transcript (if you are invited for an interview)

Once you have created a profile, please remember to record your password. Responses will be sent to your Interview Exchange account if you use the 'Help Desk' feature. A hiring manager will contact candidates with qualifications and experience most aligned with current needs. Once the position is filled, you will see a status update in your account profile.

If you have technical problems while applying for a position, please use the 'Help Desk' feature in your Interview Exchange account to submit the issue to technical support. For non-technical issues or questions, please email employment@cityu.edu.

City University of Seattle is an equal opportunity employer and is continuously working to build a diverse faculty and staff. City University strongly encourages inquiries from all qualified individuals interested in becoming part of the CityU team, including women, Aboriginal peoples, persons with disabilities, and members of visible minorities.