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Practice Support Specialist

4 months ago

Charlotte, United States Marathon Health Full time
US-NC-Charlotte
Full-Time

Practice Support Specialist

Marathon Health is seeking a full-time Practice Support Specialist (PSS) to work collaboratively with our clinical team in Charlotte, NC supporting our patients from their near-site employer-sponsored health and wellness center.

 

Role highlights include:

  • 40 hour per week position ― no weekends required
  • Intentional focus on preventive care and better outcomes for patients and their families
  • Freedom from the fee-for-service approach to care and insurance billing constraints
  • Excellent compensation and full benefits including:
    • Free primary care and behavioral health counseling for you and your family through Marathon Health
    • Medical, dental and vision insurance, FSA & HSA
    • 401(k) matching
    • Life insurance & disability provided
    • Paid time off & holidays
  • Schedule: Monday - Friday 7am - 4pm
  • Clinic Location: 8700 Pineville Matthews Road Charlotte, NC 28226

At Marathon Health, you’re not just an employee ― you’re an ambassador for better healthcare. If you’re a Practice Support Specialist who wants to work in a setting that prioritizes quality of care over productivity-driven metrics, we can’t wait to talk with you

 

WATCH: What It's Like to Practice Healthcare at Marathon Health


  • Schedule and confirm patient appointments, check-ups and physician referrals
  • Answer telephones and direct calls to appropriate staff
  • Greet visitors, assess purpose of visit, and direct them to appropriate staff
  • Compile and record medical charts, reports, and correspondence
  • Ensure patient completes Privacy forms
  • Check patients in and out
  • Collect co-pays

  • Minimum of 2 years of front desk experience in a medical setting required
  • Electronic Medical Record (EMR) experience required
  • Attention to detail, ability to communicate effectively with patients and strong computer skills required
  • You should want to work in an environment where health education and outreach is important to you and challenges you to make a difference
  • A commitment to living by our Ambassadors Code values of integrity, compassion, respect, exceptional service, and teamwork

 

About Marathon Health:

 

Patient care is different here. Marathon Health (www.marathon-health.com) is on a mission to simplify healthcare and transform millions of lives for the better, one patient at a time.

 

We live this mission every day by offering an advanced primary care solution for employers that’s focused on total population health management, health risk reduction, and real behavior change — all in service of making healthcare work better for their employees.

 

Because our care teams are empowered to build meaningful relationships with their patients, they support better health outcomes and major cost savings for members and their employers alike.

 

National presence — We provide virtual healthcare services in all 50 states and manage over 200 physical health centers in 43 states. We also maintain field support offices in Indianapolis, Indiana, and Burlington, Vermont.

 

Industry accolades — We’re a 5x winner of Best Places to Work in Healthcare, and we ranked #1 in Employer-Sponsored Healthcare Services for the 2023 Best in KLAS Awards for the third time in four years thanks to the excellent service our care teams deliver every day.

 

Join us on our mission to simplify healthcare

 

We embrace all forms of diversity in our workplace and commit to being an Equal Opportunity Employer and provider (EOE). The chosen candidate must pass a criminal background check and drug test.

 

COVID-19 Vaccinations are not mandated at Marathon Health unless there are specific client requirements or applicable state laws.

DG1


3/27/2024