Customer Service BDC

4 weeks ago


San Jose, United States Sonic Automotive, Inc. Full time

Job Description

Summary

The Service Cashier will be responsible for handling cash, credit, and debit transactions accurately and efficiently, while also assisting customers with inquiries related to payments, invoices, and other financial matters. The Service Cashier will be responsible for scheduling service appointments with customers that contact the dealership via the internet to schedule or inquire about service repairs.

Duties and Responsibilities

* Receive and process cash transactions for vehicle purchases, parts, and service payments, ensuring accuracy and compliance with dealership policies and procedures.
* Perform regular cash counts and reconcile discrepancies as needed.
* Calculate the customer's bill using the dealership's computer system.
* Process credit card and debit card transactions securely, verifying account information, obtaining proper authorizations, and issuing receipts promptly.
* Handle check payments, ensuring proper documentation and verification.
* Generate and process invoices for vehicle sales, service, and parts transactions.
* Give cash refunds accurately to customers for approved returned merchandise.
* Work with department managers to keep abreast of new products and services offered by the dealership and any changes in price.
* Use lead management tools, and CRM software to manage inquiry flow, update customer files, and closely track customer interest.
* Promptly and accurately enter all customer inquiry data into the CRM.
* Schedule service appointments.



  • South San Francisco, United States Mercedes-Benz of San Francisco Full time

    Job DescriptionJob DescriptionJob Summary: We are looking for a BDC Customer Care Specialist to join our growing team! The right candidate will have excellent interpersonal and communication skills and the ability to successfully educate customers on our product and feature offerings.BenefitsGroup Health PlanPaid HolidaysPaid Time Off401k PlanEmployee...


  • San Jose, United States The Matian Firm, APC Full time

    Job DescriptionJob DescriptionOur San Jose office is looking to hire an experienced BDC - Legal Sales, Client Intake Specialist with a desire to grow within the legal industry. The BDC Intake Specialist will be the first point of contact with prospective clients, will screen leads, and will be responsible for obtaining case details that will allow the firm...

  • BDC Agent

    3 weeks ago


    San Benito, United States Gillman Auto Full time

    BDC AGENT SAN BENITO, TX San Benito, Texas Responsibilities: * Answer incoming calls and respond to internet inquiries with courtesy, accuracy, and professionalism. * Make appointments * Follow up with existing and potential customers to generate appointments * Cold calls-100 a day * Work in conjunction with the Sales Department: consultants, and...


  • San Diego, United States Mossy Toyota San Diego Full time

    Do you love working with new technologies and innovative products? We are seeking energetic individuals to join our unique and fast-paced Rental and Service Business Development Center. This is a great opportunity to start your career in retail automotive and familiarize yourself with the entire dealership experience. The Rental/Service BDC Agent is an...


  • San Juan Capistrano, United States COASTLINE Chrysler Dodge Jeep Ram Full time

    **Responsibilities** - Answer customer calls and establish follows-up with service appointments - Provide customers with information & direct them to the appropriate dealership resources - Present initial scheduling options based on customer needs - Follow up with leads that are not ready to make an appointment or no-show - Participate in team & process...


  • San Jose, United States Penske Automotive Full time

    Capitol Honda, a Penske Automotive Group dealership, is looking for dependable individuals to join our Business Development Center and help deliver extraordinary customer experiences.At Penske Automotive Group (PAG), we strive to create a positive and inclusive workplace that promotes excellence and achievement, and we aim to deliver the very best experience...


  • San Antonio, United States Nissan of Boerne Full time

    Job DescriptionJob DescriptionBusiness Development Center (BDC) RepresentativeThe Business Development Center Representative is responsible for receiving all incoming sales calls, establishing relationships with customers and scheduling appointments for the Sales Associates.The BDC Representative interacts daily with the BDC Manager, Sales Associates, Sales...

  • Internet Sales BDC

    5 hours ago


    San Jose, United States Penske Automotive Group Full time

    Job OverviewSummary/Objective The BDC Representative is responsible for making inbound and outbound calls and communicating with prospects and customers via text, email, or social media as assigned. Essential FunctionsTraining is 3-4 weeks long Training includes shadowing, mock calls, legal training, how to use computer systems, and how to schedule sales...


  • San Antonio, United States Nissan of Boerne Full time

    Job DescriptionJob DescriptionCustomer Service RepresentativeThe Customer Service Representative is responsible for receiving all incoming sales calls, establishing relationships with customers and scheduling appointments for the Sales Associates.The Customer Service Representative interacts daily with the BDC Manager, Sales Associates, Sales Managers,...

  • Customer Service BDC

    4 weeks ago


    San Jose, United States Sonic Automotive, Inc. Full time

    Job Description Summary The Service Cashier will be responsible for handling cash, credit, and debit transactions accurately and efficiently, while also assisting customers with inquiries related to payments, invoices, and other financial matters. The Service Cashier will be responsible for booking and scheduling service appointments with customers that...


  • San Jose, United States Stevens Creek Chevrolet Full time

    Job DescriptionJob DescriptionStevens Creek Chevrolet - In a matter of 14-months we have become the largest Chevrolet dealer in Northern California, and the highest volume Bolt EV dealer in the World, because we are committed to producing an environment where our team, and our customers, are always treated with dignity and respect.  We are all held...


  • San Antonio, United States Red McCombs Toyota Full time

    Job Type Full-time, Part-time Description At Red McCombs Toyota we offer not just a job, we offer careers! We have been VOTED BEST WORK PLACE for 13 years in a row.!! Outstanding facilities, sophisticated equipment and empowering environments are also included. The Red McCombs family has been operating dealerships in south Texas for 65 years and has grown...


  • San Antonio, United States Red McCombs Toyota Full time

    Job Type Full-time, Part-time Description At Red McCombs Toyota we offer not just a job, we offer careers! We have been VOTED BEST WORK PLACE for 13 years in a row.!! Outstanding facilities, sophisticated equipment and empowering environments are also included. The Red McCombs family has been operating dealerships in south Texas for 65 years and has grown...


  • San Bruno, United States Victory Honda of San Bruno Full time

    Job Description Job Description Job Description: Victory Automotive Group Inc. has been recognized as one of the Top 25 ranked Privately Held Companies for 2023! Business Development Representative BDC Victory Automotive Group is family owned and operated since 1997 with over 40 locations across the United States. We provide the best opportunities for all...


  • San Bruno, United States Victory Toyota of San Bruno Full time

    Job Description Job Description Job Description: Business Development Representative BDC Are you looking for a professional environment that rewards those with strong work ethics? Do you enjoy working with customers to ensure great service and achieve a goal? We are looking for self-motivated individuals as a Business Development Representative to join our...

  • Bdc Representative

    4 days ago


    San Jose, United States Capitol Honda Full time

    **Capitol Honda, a Penske Automotive Group dealership, is looking for dependable individuals to join our Business Development Center and help deliver extraordinary customer experiences.** **JOIN OUR TEAM** At Penske Automotive Group (PAG), we strive to create a positive and inclusive workplace that promotes excellence and achievement, and we aim to deliver...

  • Customer Service

    2 days ago


    San Jose, United States Midas touch Full time

    **Complete Job Description**: We are in search of customer service reps capable of manning the front desk and checking in customers. **Location**: San Jose, CA **Compensation**: Competitive Salary + Extensive Benefits Package If you're equipped to deliver outstanding support within this fast-expanding firm and see yourself as a proficient ally, we're...


  • San Jose, United States Diamond Cut Inc. Full time

    We are looking for a customer-oriented representative to join our sales team. This position will be a IN PERSON, in retail position. We work with telecommunication services helping new and current customers. A customer service representative, or CSR, will act as a liaison, provide product/services information and resolve any emerging problems that our...

  • Customer Service Rep

    2 weeks ago


    San Jose, United States Assured Alliance, Inc. Full time

    Customer Service Representative If you are a motivated individual with a passion for providing outstanding customer service, we want to hear from you! Join our team as a Customer Service Representative and be part of a dynamic company that values its employees. **Duties**: - Answer customer inquiries and resolve issues in a timely and professional...


  • San Jose, United States Assured Alliance, Inc. Full time

    Customer Service Representative If you are a motivated individual with a passion for providing outstanding customer service, we want to hear from you! Join our team as a Customer Service Representative and be part of a dynamic company that values its employees. **Duties**: - Answer customer inquiries and resolve issues in a timely and professional...