Service Bdc Representative for Automotive Dealership

4 weeks ago


San Juan Capistrano, United States COASTLINE Chrysler Dodge Jeep Ram Full time

**Responsibilities**
- Answer customer calls and establish follows-up with service appointments
- Provide customers with information & direct them to the appropriate dealership resources
- Present initial scheduling options based on customer needs
- Follow up with leads that are not ready to make an appointment or no-show
- Participate in team & process development sessions - keeping positive relationships with teammates, service team and dealership management
- Utilize CRM tracking system daily

**Qualifications**
- At least one previous role based in strong customer service experience
- Team player attitude
- Prompt and courteous
- Enthusiastic personality
- Must have strong computer skills
- Willing to submit to a pre-employment background check & drug screen

Paid Training:

- Yes

Management:

- Store Manager

Schedule:

- Monday to Friday
- Weekends required

Typical end time:

- 5PM

Typical start time:

- 1PM

**Job Type**: Part-time

Pay: From $18.00 per hour

Experience level:

- No experience needed

Schedule:

- Monday to Friday
- Weekends as needed

**Experience**:

- BDC Experience (Sales Follow Up): 1 year (preferred)

Shift availability:

- Day Shift (required)

Work Location: In person


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