Customer Service Associate

2 weeks ago


San Jose, United States Diamond Cut Inc. Full time

We are looking for a customer-oriented representative to join our sales team. This position will be a IN PERSON, in retail position. We work with telecommunication services helping new and current customers. A customer service representative, or CSR, will act as a liaison, provide product/services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency.

If you like working in a supportive environment and you are dedicated to excellence in your professional life, we would love to interview you.

**Responsibilities**:

- Maintain customer service and enhance productivity level.
- Assist customers daily with their purchases, and billing issues.
- Communicate daily with customers to ensure an amazing experience.

**Skills and Qualifications**:

- Resolving Conflict
- Multi-tasking
- Excellent customer service skills
- Proficient understanding of new technology products and services

Pay: $18.00 - $22.00 per hour

**Benefits**:

- Flexible schedule

Experience level:

- No experience needed

Shift:

- 8 hour shift
- Day shift

Weekly day range:

- Weekends as needed

Work setting:

- In-person

**Education**:

- High school or equivalent (required)

Work Location: In person



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