Guest Services Supervisor
4 weeks ago
Job Description
The Guest Services Supervisor will act as an ambassador for the Guest Services and the Resort. Provide leadership to the Guest Services Department which includes the Bell Desk, Shuttle Services and Valet. Responsible for the day-to-day orderly operation of the department.
* Work from the Guest Services Desk to dispatch Bell calls.
* Train staff on daily duties including the Forbes arrival/departure process, loading/unloading vehicles & carts, guest communication and engagement as well as other miscellaneous tasks.
* Consistently maintain an upbeat and positive attitude with guests and colleagues.
* Ensuring the guest service & transportation desk supplies are stocked.
* Vehicle and workplace inspections throughout the shift.
* Keep daily logbooks of various tasks.
* Ensure the guest arrival and departure experience exceeds Forbes Standards.
* Drive the shuttle, run luggage or valet vehicles as needed.
* Ensure all guests' packages and luggage are stored, tracked and delivered seamlessly, quickly and accurately.
* Coordinate the support staff and their daily responsibilities.
* Interact with other departments and assist in solving situations.
* Use problem solving and decision-making skills to act in the best interest of the department and company.
* Assist in overseeing the hiring, advising, coaching, disciplinary action and termination of team members.
* Embrace additional responsibilities as delegated by management to contribute to the overall success of the guest experience.
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Guest Services Supervisor
4 weeks ago
Park City, United States Westgate Resorts & Spa Full timeThe Guest Services Supervisor will act as an ambassador for the Guest Services and the Resort. Provide leadership to the Guest Services Department which includes the Bell Desk, Shuttle Services and Valet. Responsible for the day-to-day orderly operat Guest Service, Guest Services Supervisor, Supervisor, Guest, Hotel
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Guest Services Supervisor
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Park City, United States Westgate Resorts Full timeJob DescriptionJob DescriptionCompany DescriptionStarting pay rate $21 / Hour. Use our Daily Pay benefit and get access to your pay as you need it. Immerse yourself at the award winning Westgate Park City Resort & Spa, nestled at the epicenter of the Canyons Village base within Park City Mountain. Enveloped by unparalleled skiing and year-round mountain...
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Atlantic City, United States Showboat Hotel & Island Waterpark Full timeShowboat Resort, an Atlantic City icon, has been rejuvenated into the premier travel destination for family friendly vacations and experiences. Showboat Resort is conveniently located on the Atlantic City boardwalk just feet away from the Atlantic Ocean. The resort features a beautifully renovated pet friendly hotel featuring 852 rooms, including walk-out...
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Guest Service Supervisor
1 month ago
Atlantic City, United States Showboat Hotel & Island Waterpark Full timeJob DescriptionJob DescriptionShowboat Resort, an Atlantic City icon, has been rejuvenated into the premier travel destination for family friendly vacations and experiences. Showboat Resort is conveniently located on the Atlantic City boardwalk just feet away from the Atlantic Ocean. The resort features a beautifully renovated pet friendly hotel...
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Hotel Guest Services Supervisor
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Overland Park, United States Embassy Suites by Hilton Kansas City Overland Park Full timeJob DescriptionJob DescriptionAre you a hospitality professional with leadership skills who can help ensure our busy hotel guests have a memorable experience? Looking for the next step in your career as a hotel Front Desk Agent, with hopes to be a hotel Front Office Manager?You could be an excellent candidate for our next Guest Service Supervisor role. With...
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Guest Services Supervisor
1 month ago
TRAVERSE CITY, United States Great Wolf Lodge Full timePay: $19.75 per hour At Great Wolf, the Guest Services Supervisor brings joy to families through active involvement in daily front desk and lodge operations. This leadership role is critical in executing on business requirements, supporting the guest services team, and interacting with guest and pack members to enhance their experience and maximize...
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Guest Services Supervisor
2 weeks ago
TRAVERSE CITY, United States Great Wolf Lodge Full timePay: $0 per hour At Great Wolf, the Guest Services Supervisor brings joy to families through active involvement in daily front desk and lodge operations. This leadership role is critical in executing on business requirements, supporting the guest services team, and interacting with guest and pack members to enhance their experience and maximize...
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Guest Services Supervisor
2 months ago
TRAVERSE CITY, United States Great Wolf Lodge Full timePay: $19.75 per hour At Great Wolf, the Guest Services Supervisor brings joy to families through active involvement in daily front desk and lodge operations. This leadership role is critical in executing on business requirements, supporting the guest services team, and interacting with guest and pack members to enhance their experience and maximize...
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Guest Services Supervisor
2 months ago
Traverse City, United States Great Wolf Lodge Full timePay: $19.75 per hour At Great Wolf, the Guest Services Supervisor brings joy to families through active involvement in daily front desk and lodge operations. This leadership role is critical in executing on business requirements, supporting the guest services team, and interacting with guest and pack members to enhance their experience and maximize...
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Guest Services Supervisor
4 weeks ago
Traverse City, United States Great Wolf Lodge Full timePay: $19.75 per hour At Great Wolf, the Guest Services Supervisor brings joy to families through active involvement in daily front desk and lodge operations. This leadership role is critical in executing on business requirements, supporting the guest services team, and interacting with guest and pack members to enhance their experience and maximize...
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Guest Services Supervisor
2 weeks ago
TRAVERSE CITY, United States Great Wolf Lodge Full timePay: $0 per hour At Great Wolf, the Guest Services Supervisor brings joy to families through active involvement in daily front desk and lodge operations. This leadership role is critical in executing on business requirements, supporting the guest services team, and interacting with guest and pack members to enhance their experience and maximize...
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Guest Services Supervisor
1 month ago
traverse city, United States Great Wolf Lodge Full timePay: $19.75 per hour At Great Wolf, the Guest Services Supervisor brings joy to families through active involvement in daily front desk and lodge operations. This leadership role is critical in executing on business requirements, supporting the guest services team, and interacting with guest and pack members to enhance their experience and maximize...
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Guest Services Supervisor
2 weeks ago
Traverse City, United States Great Wolf Lodge Full timePay: $19.75 per hour At Great Wolf, the Guest Services Supervisor brings joy to families through active involvement in daily front desk and lodge operations. This leadership role is critical in executing on business requirements, supporting the guest services team, and interacting with guest and pack members to enhance their experience and maximize...
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Guest Services Supervisor
2 weeks ago
TRAVERSE CITY, United States Great Wolf Lodge Full timePay: $0 per hour At Great Wolf, the Guest Services Supervisor brings joy to families through active involvement in daily front desk and lodge operations. This leadership role is critical in executing on business requirements, supporting the guest services team, and interacting with guest and pack members to enhance their experience and maximize...
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Guest Services Supervisor
2 weeks ago
TRAVERSE CITY, United States Great Wolf Lodge Full timePay: $0 per hour At Great Wolf, the Guest Services Supervisor brings joy to families through active involvement in daily front desk and lodge operations. This leadership role is critical in executing on business requirements, supporting the guest services team, and interacting with guest and pack members to enhance their experience and maximize...
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Guest Services Supervisor
2 weeks ago
Traverse City, United States Great Wolf Lodge Full timePay: $0 per hour At Great Wolf, the Guest Services Supervisor brings joy to families through active involvement in daily front desk and lodge operations. This leadership role is critical in executing on business requirements, supporting the guest services team, and interacting with guest and pack members to enhance their experience and maximize...
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Guest Services Supervisor
1 month ago
Traverse City, MI, 49684, Grand Traverse County, MI, United States Great Wolf Lodge Full timePay: $19.75 per hour At Great Wolf, the Guest Services Supervisor brings joy to families through active involvement in daily front desk and lodge operations. This leadership role is critical in executing on business requirements, supporting the guest services team, and interacting with guest and pack members to enhance their experience and maximize...
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Guest Services Supervisor
2 weeks ago
TRAVERSE CITY, MI, 49684, Grand Traverse County, MI, United States Great Wolf Lodge Full timePay: $0 per hour At Great Wolf, the Guest Services Supervisor brings joy to families through active involvement in daily front desk and lodge operations. This leadership role is critical in executing on business requirements, supporting the guest services team, and interacting with guest and pack members to enhance their experience and maximize...
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Guest Service Agent
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Menlo Park, California, United States Hotel Nia Full timeOverviewOpportunity: Guest Service AgentGreet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards. Your Growth PathFront Desk Supervisor or Sales Coordinator – Front Office Manager or Sales ManagerYour FocusImmediately greet guests and offer to assist with their needs.Register and assign...
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Guest Service Representative
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Park Ridge, United States Spire Hospitality Full timeAnswer, record, and process all guest requests, questions, or concerns via telephone, email, chat, and mobile. communication devices. Operate telephone switchboard, process guest requests for wake-up calls, and connecting and directing calls to the appropriate extension. Receive, record, and relay messages accurately. Log all guest requests or issues into...