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Store Operations Specialist
4 months ago
$14.50-$18.85/hour
The Store Operations Specialist (SOS) leads and trains teams in performing all freight functions, including: unloading, processing, stocking, and resets.
Key Roles and Responsibilities
* Provides customers a positive shopping experience
* Performs cashier duties accurately while processing all transactions per policy.
* Maintains 5S standards (Sort, Straighten, Systematic cleanup, Standardize and Sustain) in receiving.
* Leads team in performing all freight functions including stocking and resets. Ensures Specialists are focused first in their specialized areas.
* Unload, process, and stock freight to correct location, following merchandising guidelines.
* Timely and thorough incident reporting compliance.
* Performs store recovery tasks and housekeeping (inside and out) as required during stocking efforts.
* Performs and trains team on store freight processing and merchandising responsibilities
* Operates all equipment in a safe manner per directed procedures.
* Ensures a safe working and shopping environment while minimizing shrink and damages.
* Executes company directives, policies and procedures timely, accurately, and thoroughly.
Qualifications and Competencies
* At least 18 years old
* High School Diploma/Equivalent
* Ability to work a flexible schedule including nights, weekends, and some holiday
* Ability to lift a minimum of 50 lbs., team lift 100 lbs.
* Contributes to a customer focused environment while demonstrating excellent service.
* Communicates clearly with customers, team and leadership.
* Reliable and trustworthy
* Ability to work effectively independently and within a team to perform all tasks as assigned.
* Maintains a positive attitude; works with a sense of urgency; demonstrates timely and thoroughly execution.
* Flexible with an ability to handle multiple tasks where priorities shift with the demands of the business.
