Front Office Receptionist

3 weeks ago


Austin, United States QualDerm Partners LLC Full time
Job Type

Part-time

Description

With 150+ locations in 17 states, QualDerm Partners is the largest multi-state female-founded and owned dermatology network in the U.S. At QualDerm we are united in our purpose: to educate, protect, and care for your skin. We are committed to bringing you the very best in comprehensive skin care so that you can achieve a confident, healthier, and more beautiful you

Our mission is to educate communities and healthcare professionals about the importance of skin health; including skin cancer prevention, risk factors and how to achieve healthy skin through annual skin exams and dermatologic care. We strive to provide the latest proven, proactive and comprehensive dermatologic care to populations in the expanding geographies we serve by making high-quality skin care timelier and more accessible all while creating a rewarding work environment for our providers and employees.

Not only do we offer aggressive compensation and benefit packages, but we offer a culture that is unsurpassed

Job Type: Variable Part-Time (19 or less hours/week)

Job Summary:

The Front Office Receptionist will be responsible for accurate and timely patient registration utilizing medical systems. This individual will utilize facility medical necessity tool to verify appropriate patient insurance coverage. This work will need to be performed according to established policies and procedures. The associate will provide exceptional customer service to physicians, patients, family members and all other medical professionals.

Essential Duties and Responsibilities:
  • Welcomes patients and visitors by greeting them in person or on the telephone, answering or referring inquiries.
  • Notes patient arrival in Practice Management System (EMR).
  • Identifies patients by date of birth and name in computer system and creates new account if patient is not in the system.
  • Prepares necessary patient paperwork prior to patient's appointment.
  • Calls "No Show" appointments to reschedule, makes appropriate notations in Practice Management System and sends letters to patients when necessary.
  • Optimizes patient satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone and comforts patients by anticipating their anxieties and answering their questions.
  • Helps in emergency situations by quickly responding to patients in distress by using good reasoning and judgment.
  • Reviews Practice Management System (EMR) for information that needs to be updated. Works with patients to obtain updated information and accurately enters information in Practice Management System (EMR).
  • Identifies payer sources, verifies insurance eligibility, financial status and assigns correct payor type. Verifies if prior authorization from insurance is required; notifies Billing Department, if required.
  • Responsible for keeping the reception area clean and organized.
  • Obtains revenue by recording and updating financial information, recording and collecting patient copays and/or balances at check in/out.
  • Protects patients' rights by maintaining confidentiality of personal and financial information.
  • Maintains operations by following policies and procedures, and reports changes as needed.
  • Contributes to team effort by accomplishing related results, as needed.
  • Routinely demonstrates superior customer service skills.
  • Answers the telephone in a timely and polite manner.
  • Communicates with patients, visitors, providers, and team members in a courteous, professional, cooperative and mature manner.
  • Other duties as assigned by Practice Manager or Area Practice Manager.

Minimum Qualifications:
  • High School Diploma required; Associates Degree preferred
  • 1 year customer service experience in health care office preferred

Benefits of Joining QualDerm Partners
  • 401(k) - The company match is 100% of the first 3%; and 50% of the next 2%; immediately vested

QualDerm Partners is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Applicants must be currently authorized to work in the United States in a full-time basis.

  • Austin, United States Primary Care Medical Office Full time

    **Job description** Busy, multi-provider Primary Care office in need of an experienced, fast paced and efficient Front Desk Specialist. QUALIFIED applicants MUST have the below minimum requirements: Primary Responsibilities: - Greet and Assist patients in a courteous and professional manner at ALL times - Answer the telephone and provide information as...


  • Austin, United States The Hand Clinic of Austin Full time

    Thank you for reading our post! We are a small family owned out patient Physical Therapy clinic located in South Austin off of Ben White and Lamar. We want to make our employees happy! Our motto is that if our employees are happy then our patients will feel that and they will be happy too! We are looking for a part time front office receptionist M-F 8-...


  • Austin, United States Parkfield Family Dental Full time

    Responsibilities: - Greet and welcome patients and visitors in a friendly and professional manner - Answer phone calls, schedule appointments, and manage patient inquiries - Collect co-payments - Maintain patient records and update medical information as necessary - Assist with scheduling and ensure efficient patient flow - Coordinate with dental staff to...


  • Austin, United States KidTherapy Full time

    DescriptionMust be Bilingual in both English and Spanish. We're looking for an enthusiastic, professional receptionist to join our pediatric clinic! You'll play a crucial role as the face and first point of contact for our organization. Other responsibilities include answering phone calls and emails, scheduling emails, managing mail and deliveries, and other...


  • Austin, United States Austin Implants & Periodontics Full time

    Our well established, fee-for-service specialty practice is seeking a customer-service oriented front office associate. Duties include: 1) check-in and -out of patients 2) scheduling, confirming appointments 3) filing insurance 4) present treatment as needed (will be trained if no experience) 6) assist in marketing and planning office events Dental or...


  • Austin, United States Watkins Insurance Group Full time

    ****IN A NUTSHELL**** A positive experience is a top priority at Watkins. As the first person people interact with when calling or visiting our office, the Receptionist makes our first impression. The Receptionist's duties include greeting visitors, redirecting phone calls, keeping the front desk clean, handling ingoing and outgoing mail, and more. Our...

  • Future Consideration

    4 weeks ago


    Austin, United States Watkins Insurance Group Full time

    Job DescriptionJob DescriptionIN A NUTSHELLA positive experience is a top priority at Watkins. As the first person people interact with when calling or visiting our office, the Receptionist makes our first impression. The Receptionist's duties include greeting visitors, redirecting phone calls, keeping the front desk clean, handling ingoing and outgoing...


  • Austin, United States Advanced Dental Care of Austin Full time

    Job DescriptionJob DescriptionSUPERSTAR Dental Office ReceptionistOur amazing dental care center is an ever-growing and fun dental office in Northwest Austin that aims to become a pillar in the community and improve the smile and health of every patient we see. We are the best dental office because of our incredible team that we are continuing to build!You...


  • Austin, United States Moody Full time

    Are you a desk clerk ready for your next move? Do you have Hilton systems experience? We are looking for a Front Office Manager to assist in leading our front desk teams to excellence! This is a unique position with the oversight of a dual brand and dual trained team shared between two properties that share a parking lot.The Front Office Manager leads all...


  • Austin, United States Tech Ridge Oaks - A Civitas Senior Living Community Full time

    Community: Tech Ridge Oaks Address: 400 E Yager Ln, Austin, TX Unleash Your Potential with Passion! Your passion for serving others isn't just a career; it's a calling. At Civitas Senior Living, we celebrate passionate individuals who are dedicated to providing top-tier customer service. Join us and bring your commitment to excellence to our Receptionist...


  • Austin, United States Orthopedic Specialists of Austin Full time

    Job DescriptionJob DescriptionOrthopaedic Specialists of Austin is hiring a full-time Front Desk Assistant for our Registration department in Austin, TX. As a Front Desk Assistant (Receptionist) for OSA, you will be responsible for coordinating daily activities of our facility to ensure smooth operations. As a Front Desk Assistant your job duties will also...


  • Austin, United States Pain Specialist of America, LLC Full time

    The position requires strong communication skills and is customer service driven. The Front Desk Coordinator serves as the initial point of contact for all incoming patients. The Front Desk Coordinator is responsible for ensuring that patients feel w Office Coordinator, Front Desk, Coordinator, Office, Customer Service, Healthcare, Business Services, Patient


  • Austin, United States BLVD 5th St. Full time

    Overview BLVD Dentistry & Orthodontics is looking for a Front Office Assistant to join us at our 5th Street location and be the face of our established practice. As the initial point of contact, you can create positive patient experiences by welcoming our guests and making them your top priority. We emphasize teamwork and strive to provide our staff a...


  • Austin, United States NYLE MAXWELL OF AUSTIN LLC Full time

    Job DetailsJob Location NYLE MAXWELL SUPERCENTER - AUSTIN, TX Position Type Full Time Travel Percentage None Job Category Admin - Clerical DescriptionSUMMARY As the first point of contact for our dealership, the Receptionist plays a pivotal role in creating a positive and welcoming experience for customers. This position involves greeting customers upon...

  • Front Office Agent

    5 days ago


    Austin, United States HYATT RESIDENTIAL GROUP INC Full time

    ::: section Summary This is anincredible opportunity to be a part ofthe legendary Front Office Team at the historicDriskill hotel! As a Front Office Agent, you will be the first point of contact for our guests.Front Office Agents are responsible for the guest registration process and communication of hotel services and promotions. This highly visible role...


  • Austin, United States D4C Dental Brands Full time

    Lone Star Pediatric Dentistry has a a fantastic opportunity for a dental office Front Desk Coordinator! This position's primary responsibility is to handle all front office functions for the practice.  The Front Desk Coordinator must ensure that patients, parents and/or guardians are the number one priority.Schedule: Monday 8am-5pm and Wednesday...


  • Austin, United States D4C Dental Brands, Inc. Full time

    We have a fantastic opportunity for a dental office **Front Desk Coordinator with Lone Star Pediatric Dentistry**! This position's primary responsibility is to handle all front office functions for the practice. The Front Desk Coordinator must ensure that patients, parents and/or guardians are the number one priority. **Education and Experience**: -...


  • Austin, United States Duane Morris Full time

    **OVERVIEW**: Duane Morris LLP, a global law firm with 800+ attorneys in offices across the U.S. and around the world, offers innovative solutions to the legal and business challenges presented by today’s evolving global markets. **ESSENTIAL FUNCTIONS: **Reception**: - Answer, screen and direct calls to the appropriate individual in a professional...


  • Austin, United States Lungdocs Pa Full time

    Job DescriptionJob DescriptionOne Medical Assistant each for a medical practice with offices based in Kyle and New Braunfels, Texas. ( Total 2 positions)Front desk receptionist, greets patients, verifies insurance information.Answers phone calls to the clinic and either addresses the calls questions or takes message to route to the appropriate staff.Prepare...


  • Austin, United States D4C Dental Brands Full time

    As a Bilingual (Spanish/English) Ortho Front Office Coordinator with Lone Star Pediatric Dentistry you will play a vital role in ensuring children have lifetime of beautiful smiles!   Position does require travel to Dripping Springs and Circle C location. Must have:High school diploma or equivalent.Experience in a dental setting preferred.Strong...