Front Office Agent

2 weeks ago


Austin, United States HYATT RESIDENTIAL GROUP INC Full time

::: section Summary This is anincredible opportunity to be a part ofthe legendary Front Office Team at the historicDriskill hotel As a Front Office Agent, you will be the first point of contact for our guests.Front Office Agents are responsible for the guest registration process and communication of hotel services and promotions. This highly visible role gives opportunity for casual conversation and has a direct impact on creating the guest experience. Other duties may include processing forms of payment and responding to guest inquires.Previous customer service experience as well as the ability to communicate well with guests required. This position requires a flexible schedule, including working weekends and holidays. Driskill Benefits: Career Growth and Advancement Opportunities.Hyatt Hotels and The Driskill believe strongly in promoting from within Medical/Dental/Prescription/Vision Insurance after 30 days for full-time colleagues Discounted Parking Options Downtown Austin Heavily Reduced Bus Passes through pay-roll deduction Discounted Room Nights for you, your friends and family Free Hyatt Room nights after 1 year of Service Family Bonding Time and Adoption Assistance Flexible Schedules 401(k)with company match Employee Stock Purchase Plan Discounts at various retailers Apple, ATandT, Verizon, Headspace and More ::: ::: section Qualifications A true desire to satisfy the needs of others in a fast-paced environment. Refined verbal communication skills. Ability to stand for long periods of time. Ability to work a flexible schedule, including mornings, evenings, weekends, and holidays. Previous Customer Service Experience :::


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