Call Center Agent

2 weeks ago


Stamford, United States Medix Full time
Job Title: Call Center Patient Registration Representative

Purpose: The Call Center Patient Registration Representative serves as the initial point of contact for all new patients and directs current patients through our call center. This role requires a blend of tact, compassion, and confidentiality, delivered in a professional manner.

Accountabilities:
  1. Manage incoming calls from patients requiring medical care, gathering necessary information efficiently and accurately.
  2. Take electronic messages and effectively convey information to the respective medical care providers.
  3. Screen calls and transfer them to the appropriate person or department.
  4. Assign pending documents into patients' electronic medical records (EMR) system accurately and in a timely manner.
  5. Provide excellent customer service, demonstrating patience, empathy, and professionalism at all times.
  6. Perform other duties as assigned by managers and team leads.

Skills/Qualifications:
  1. Stability: Demonstrated commitment to employment; not prone to frequent job changes.
  2. Professional Demeanor: Ability to maintain a professional and courteous demeanor, particularly when dealing with difficult or entitled patients over the phone.
  3. Conflict Resolution: Proficient in handling challenging interactions with patients while upholding professionalism and empathy.
  4. Punctuality: Strong emphasis on time management and adherence to schedules; consistent attendance is vital.
  5. Customer Service Experience: Prior experience in customer service is required, preferably in a medical call center or front desk setting. Candidates with relevant call center experience and exceptional presentation skills will also be considered.

Schedule/Shift:
This is a full-time position with a schedule of Monday to Friday from 8:00 AM to 5:00 PM, with a one-hour unpaid lunch break.
  • Call Center Agent

    3 weeks ago


    Stamford, United States Optimus Health Care, Inc. Full time

    Job DescriptionJob DescriptionOptimus Health Care is a Federally Qualified Health Care Center with sites operating in Bridgeport, Stamford and Stratford, CT. We are the largest provider of primary health care services in Fairfield County, proudly serving all patients regardless of their ability to pay. Join our team-based model of care delivered in a kind...


  • Stamford, United States Stamford Health Full time

    Under General Supervision, the Contact Center Agent will provide answering services to schedule medical appointments and/or procedures within Orthopedics. This position will act as the first “welcome” to the caller. In addition to scheduling medical appointments and/or procedures, the Contact Center Agent will also perform duties including, but not...


  • Stamford, United States Agent Alliance Full time

    Job DescriptionJob DescriptionWe seek a motivated and driven individual to join our team as a Remote Sales Representative. In this role, you will be responsible for engaging with potential customers who have already expressed interest in our services. If you are a self-starter with excellent communication skills and a passion for people, we encourage you to...


  • Stamford, United States The Curare Group Full time

    A highly successful and widely recognized practice, known for its excellence, is currently seeking a skilled and board-certified Oncology - Breast Surgeon to become part of a thriving Cancer and Blood practice. The state-of-the-art cancer center is home to both the infusion center and a range of comprehensive services. Practice details include: Hospital...


  • Stamford, United States Chiropractic Wellness Center Full time

    **READ BELOW TO FIND OUT HOW TO APPLY FOR THIS JOB.** - **Bring Resume and 3 References to Chiropractic & Wellness Center of Stamford,**_ - **90 Morgan Street Ste 202 Stamford CT 06905**_ **Interview opportunities**: Do you long to be part of a team? Want to wake up and be excited about going to work every day? Are You METICULOUS and detail oriented? Then...

  • Desktop Engineer V

    2 days ago


    Stamford, United States Diverse Lynx Full time

    Role: Desktop Engineer V Type: Contract Contract Location: Stamford, CT (Onsite, locals only) Contract Duration: 12 months Responsibilities: Supplier shall perform support requirements and will provide dedicated on-site Supplier Personnel who speak English at Customer Sites to provide EUC Services to the Authorized Users. Resolve Incidents and Problems...

  • Desktop Engineer V

    3 days ago


    Stamford, United States C4 Technical Services Full time

    Job DescriptionJob DescriptionDesktop Engineer VContract 12 MonthsStamford, CT, onsiteJob Description: Job Description: Resolve Incidents and Problems associated with EUC Equipment and EUC Software, and provide break/fix support, advice and assistance to Authorized Users.Identify the scope and impact of an assigned Incident or a Problem and provide...


  • Stamford, United States Jewish Community Center Association Full time

    Principal Responsibilities: Member Experience Associates are the face of the JCC of Stamford and are responsible for maintaining high standards of customer service as they interact in a friendly, helpful and professional manner with all who enter our doors. As an essential part of the Member Services Team, this role ensures that all interactions with the JCC...


  • Stamford, United States Stamford Nursing and Rehabilitation Center Full time

    *Stamford Nursing and Rehabilitation Center is actively seeking Registered Nurse Unit Manager's (RN UM) for our Skilled Nursing Facility.**Responsibilities include:** Planning, coordinating, and directing of all nursing staff on the assigned units and shifts* Ongoing general evaluation of staff performance and activities, in order to achieve optional...


  • Stamford, United States Stamford Nursing and Rehabilitation Center Full time

    *Stamford Nursing and Rehabilitation Center is actively seeking Registered Nurse Unit Manager's (RN UM) for our Skilled Nursing Facility.**Responsibilities include:** Planning, coordinating, and directing of all nursing staff on the assigned units and shifts* Ongoing general evaluation of staff performance and activities, in order to achieve optional...


  • Stamford, Connecticut, United States Enterprise Medical Recruiting Full time

    An independent community-based academic medical center and health system are adding a full-time, experienced gastroenterologist to join an established and busy team. The ideal candidate will be patient-centered with excellent communication skills and a passion for providing compassionate, top-quality patient care.Recognized as the most significant teaching...


  • Stamford, Connecticut, United States Stamford Health Full time

    OB/GYN Opportunity in Stamford s hottest new neighborhood Harbor Point, on the Long Island SoundStamford Health Medical Group in collaboration with Stamford Hospital is opening a new OB/GYN office in Harbor Point. We seek to hire an experienced OB/GYN physician to work full-time in this new office location along-side an APRN. You will be a member of one of...


  • Stamford, Connecticut, United States Northeast Healthcare Recruitment Full time

    Community Health Center (FQHC) located in Fairfield County Connecticut, minutes from NYC, is seeking an Internal Medicine Physician. Great opportunity for Internist (will consider family practice) for adult outpatient work. Work as part of an interdisciplinary team-based model of care with medical, dental and mental health professionals, non-clinical staff,...


  • Stamford, Connecticut, United States AMN Healthcare Full time

    Job Description & RequirementsDermatology PhysicianStartDate: ASAP Pay Rate: $ $ Help build the cosmetics program as a medical and surgical dermatologist at this East Bay Area medical center. Part of the nation s largest HMO, you ll enjoy an extremely collaborative work environment where physicians respect each other s time off. Opportunity HighlightsMedical...


  • Stamford, United States The Stamford Hospital Full time

    1. The responsibilities of this position include, with respect to insurance and risk financing matters, the following specific duties and responsibilities: * The management, reserving, adjudication, adjustment, and payment of all medical professional, general, and employee benefit liability claims reserved and paid through HealthStar Indemnity, LLC,...


  • Stamford, CT, United States Stamford Nursing and Rehabilitation Center Full time

    *Stamford Nursing and Rehabilitation Center is actively seeking Registered Nurse Unit Manager's (RN UM) for our Skilled Nursing Facility.**Responsibilities include:** Planning, coordinating, and directing of all nursing staff on the assigned units and shifts * Ongoing general evaluation of staff performance and activities, in order to achieve optional...

  • Surgical Tech

    2 weeks ago


    Stamford, United States The Stamford Hospital Full time

    $15,000 sign on bonus! Hospital for Special Surgery and Stamford Hospital have entered into a unique collaboration to create the premier center for advanced orthopedics in New England. The collaboration includes dedicated orthopedics spaces, including: three inpatient operating rooms with related pre-operative and recovery space and 19 inpatient beds in the...

  • OB/GYN w/ Teaching

    3 weeks ago


    Stamford, United States Stamford Health Full time

    Stamford Health Medical Group, a multispecialty physician group in partnership with Stamford Hospital, is currently seeking an experienced OB/GYN physician to join a team of 6 patient-centered OB/GYN physicians, in a well-established & expanding practice!Included in this outstanding opportunity is the ability to practice a full scope of obstetrics and...


  • Stamford, United States The Curare Group Full time

    Join four other Urologists in a thriving practice in Westchester County, 25 miles north of Manhattan. Full-time opportunity in a very busy practice. Hospital is equipped with a daVinci robot for minimally invasive procedures. Both experienced physicians and new grads will be considered. Practice details include: Single Specialty Group Employee 1:5 Call...


  • Stamford, United States The Curare Group Full time

    Be a part of this quiet Westchester County community as a Primary Care provider working with short-term recovery patients at the rehabilitation center. Physicians who enjoy working with Geriatrics is a plus! This is an outpatient, 9-5 position with your weekends off to go and experience what the NYC metro area offers. The need is ASAP! Hurry and connect with...