Quotations Support Specialist

4 weeks ago


Sheboygan, United States Werner Electric Supply Full time

"A Great Place to Work."

At Werner Electric Supply, you'll join a growing and innovative distributor of electrical products, services, and solutions that consistently ranks as one of the top electrical distributors nationwide. As an employee of Werner Electric Supply, we're committed to you and improving our workplace. You'll receive training and development, recognition for your hard work and successes, and opportunities to volunteer so you can positively-impact our customers and community. You matter to us, and we strive to retain our employees by providing career options, strong benefits, and a competitive compensation package.

Summary: The Quotations Support Specialist executes organization efforts in centralized quoting for electrical supplies for construction accounts. Day to day activities is to support and be a liaison between customer service, Account Managers and Product Management to facilitate qualified quote requests and provide a complete quote for our customers.

Minimum Requirements

* High School Degree is required.
* Previous working experience working with Microsoft Suite.
* Previous customer service experience.

Preferred Qualifications

* Previous working experience with FreshDesk.
* Associate's degree or an equivalent level of experience preferred.
* Previous experience working within vendor portals.
* Working experience within business systems (Solar highly preferred).

Duties & Responsibilities

* Build and maintain relationships with Vendors, Product Management, Pricing, Sales, & Customer Experience.
* Execute quotation requests as received from Supervisor, Account Managers and Customer Service Representatives (CSRs).
* Research and track information related to geographic markets, product lines, and customer base to put together competitive quotes for customers.
* Cross lines from bill of materials, request for quotes (RFQs) to align with strategic vendor partners.
* Collaborate with cross-functional departments including pricing, sales, product management, and customer service to ensure operational and customer expectations are met.
* Upon award of order, execute project set-up, including but not limited to securing project special pricing agreements (SPAs) from vendors, compiling price files, working with accounting/pricing departments to set-up ship-to and load pricing, and transitioning to CSR for order entry/release.
* Compile submittals, operation and maintenance manuals (O&Ms) and other product documentation for customers.
* All other duties assigned.

Company Overview

Founded in 1948, Werner Electric Supply has grown from a small appliance store in downtown Neenah, WI into an award-winning employer and leading electrical distributor with 11 branch locations in Wisconsin and Upper-Michigan. Headquartered in Appleton, WI, we provide electrical, lighting, network, process, and inventory management solutions for a diverse group of industrial and construction customers. We are a growing, privately held company with over 450 employees who uphold a family culture built around exceptional customer service. As a recent New North Workplace Excellence Award winner, we're dedicated to the continuous improvement of our people, products, and services to ensure the long-term success of our employees and customers. Apply today and find out why we're a "Great Place to Work."

Employee Benefits

* Medical and Dental Insurance
* Short & Long-Term Disability Insurance
* Life and AD&D Insurance
* 401(k) Retirement Plan with company match
* Paid holidays, vacation, personal, and sick days
* Pet Insurance
* Identity Theft Protection
* Accident Insurance & Critical Illness Coverage
* Tuition Reimbursement
* Annual bonuses and merit increases based on performance
* Employee Assistance Program (EAP)
* Wellness Programs
* Career Development & Leadership Training
* Vision
* Paid Parent Leave

Werner Electric Supply is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.



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