Temporary Office Support
2 weeks ago
Location : City of Waukesha -PARK-REC & Forestry - 1900 Aviation Drive Waukesha, WI
Job Type: Seasonal
Job Number: 24-00571
Department: Parks, Recreation and Forestry
Division: Administration
Opening Date: 04/05/2024
Closing Date: Continuous
Temporary Office Support
Temporary Office Support personnel are responsible for the front desk, customer service which includes answering the phone, waiting on counter customers, providing general information, using proper money handling procedures, and displaying proper use of computer programs and registration procedures.
Dates/Times:
- Two days/week (working a 4 hour shift)
- Monday - Friday, between 9:00 am and 3:30 pm TBD
- $13 - $15.00 per hour, depending on experience and qualifications
Major Duties and Responsibilities
- Creates a welcoming environment by greeting guests, answering phone calls, directing visitors and taking messages for employees.
- Takes customer complaints or issues and passes them on to the appropriate person.
- Distributes information through emails, letters, or telephone calls.
- Processes registrations, rental applications and sells pool memberships.
- Always maintains proper supervision of front desk. Never leaves the cash drawer open and never leaves area unattended except in an emergency situation.
- Inspect area prior to use. Count drawer prior to shift and balance drawer at the end of the day using proper forms.
- Responsible for ensuring all forms and office equipment is stocked.
- Completes required reports and records as assigned.
- Provides support to department team members by cutting, laminating, creating marketing materials as assigned.
- Carry out additional duties as assigned by supervisory staff members.
Position Qualifications
- Minimum age of 16 years.
- Encouraged to hold current certifications in: American Red Cross CPR/AED
- Able to work with the public, assume responsibility for a safe and clean area.
The City of Waukesha is an Equal Opportunity Employer
No Benefits
01
Are you 16 years or older?
- Yes
- No
02
Do you have one (1) year of experience in customer service?
- Yes
- No
03
Do you have cash handling experience?
- Yes
- No
04
What interests you about this position and working for the City of Waukesha?
Required Question
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