Front Desk Specialist M-F 8:30 AM

2 weeks ago

Hartford, United States InterCommunity, Inc. Full time
VOTED by our Staff TOP WORKPLACE for 13 YEARS - Hartford Courant, 2023.

InterCommunity, Inc is a FQHC LA (Federally Qualified Health Center Look Alike). Our health center provides same-day primary care services to every member of the community, regardless of life situation or ability to pay. We also provide a wide array of behavioral health services. Our community Health Care Centers are located at 281 Main St. East Hartford, 16 Coventry St. Hartford and 828 Sullivan Ave., South Windsor. InterCommunity's Addiction Services offers a similarly wide range of substance use treatment and recovery-supportive services, with many sites in the Hartford area. We provide services across the spectrum of care, including primary care, residential detoxification and substance use treatment, multiple levels of residential care, outpatient substance use disorder and mental health services for adults and children, intensive outpatient programs, employment and community support, mobile crisis evaluations, judicial support services and social rehabilitation.

AMAZING Benefits

At Intercommunity, we believe our benefits should make a difference to you, to your family and to the life you lead outside of work. Benefits are more valuable than ever before and are a significant part of our total compensation package. InterCommunity offers a choice of medical plan options so you can choose the plan that best meets your needs and those of your family.

All benefit- eligible employees of InterCommunity are eligible for Medical, Dental, Voluntary Vision, Group Life, Supplemental Life, Short-Term Disability, and Long-Term Disability. (A benefit-eligible employee is scheduled to work a minimum of 30 hours per week.). In addition, all employees may contribute to our 401k and those who meet eligibility and service requirements will receive the company contribution. Benefits are effective on the first day of the month following the date of hire.

Benefits
  • Work Life-Balance-Flexibility, generous Paid PTO, and paid holidays.
  • Health & Dental insurance- with flexible contribution options to include 2 HDHP w/ HSA contribution at no cost premium or non-HDHP at a minimal cost to employees.
  • Voluntary vision.
  • STD, LTD & Disability coverage - employer paid.
  • Basic Life & AD&D employer paid.
  • Supplemental Life Insurance available.
  • 401(k) with 3% employer match and 3% employer give after 12 months and 1,000 hours worked.
  • Career advancement opportunities.

Essential Duties & Responsibilities
  • Performs all front desk operations per established procedures, ensuring that the needs of the service delivery staff are met.
  • Greeting, check-in/check-out all clients and visitors, including collecting co-pays and other fees as applicable.
  • Obtaining client demographic and insurance information/verification.
  • Scheduling individual and group appointments.
  • Scanning, filing, medical record preparation and data entry tasks as needed.
  • Maintaining the waiting area.
  • Managing all internal and external mail.
  • Maintaining open communication with clinical and medical staff to meet the needs of both providers and clients including client de-escalation.
  • Performs all other duties as required.

*All agency staff are required to attend all mandatory department/agency meetings and trainings*

Requirements

High school graduate with a minimum of 3 years' experience in a public health care setting. Medical Assistant with 1 year of health care experience preferred.

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