Medical Laboratory Manager

4 weeks ago

Atlanta, United States Shepherd Center Full time

Shepherd Center, located in Atlanta, Georgia, is a private, not-for-profit hospital specializing in medical treatment, research and rehabilitation for people with spinal cord injury, brain injury, stroke, multiple sclerosis, spine and chronic pain, and other neuromuscular conditions.

Join us in our mission to help people with a temporary or permanent disability, rebuild their lives with hope, independence and dignity, advocating for their full inclusion in all aspects of community life.

At Shepherd Center, you'll discover a diverse and inclusive environment, enlightened leadership, a culture of teamwork, professionalism and mutual respect. If you are seeking career advancement, continuing education opportunities coupled with a welcoming and fun workplace, competitive compensation and employment benefits, visit our careers page to explore current openings.

The Laboratory Manager is responsible for daily operations in a laboratory, including hiring and training staff, implementing quality systems, evaluating test performance, eliminating hazards from lab environment, and ensuring appropriate test method selection.

Job Responsibilities:

* Lead in the development, validation, and implementation of new procedures and methods for clinical laboratory applications and will establish strategies, and ensure projects and goals are met.


* Works closely with administration, clinical laboratory medical director, department directors and physicians to deliver quality laboratory services for the Center including outpatient clinics and laboratory support services, such as couriers and phlebotomy.


* Ensures orientation and continuing education activities are provided for team members which address employee safety, infection control, job training and leadership development.


* Participates in education programs and professional organizations to maintain professional growth and provides department and staff with new information.


* Seeks input and recommendations from staff on ways to improve laboratory operations.


* Meets with faculty, nursing, physicians and other customers regarding laboratory operations/service and education/research.


* Prepares operational, statistical reports for regulatory agencies, productivity monitoring and benchmarking activities. Reviews reports to assist in making fact-based decisions.


* Prepares reports identifying quality improvement and laboratory accomplishments.


* Oversees test fee schedule and cost analysis.


* Provides leadership to achieve financial and operating objectives within time frames and budgets.


* Directs, establishes, and plans the overall policies and goals for a hospital's laboratory services.


* Writes and updates procedures and manuals as needed and reviews them annually to ensure that employees have current information needed to perform tests and procedures.


* Assist with overseeing clinical laboratory staff and all technical operations of the laboratory to include MRI/CT, Nursing and Respiratory.


* Directs staff in the performance of their duties and responsibilities including oversight for hiring, training, competency assessment, performance evaluations and goal setting.


* Planning, organizing, and directing various research and development projects.


* Develop and implement installation of new or improved laboratory techniques.


* Lead and manage the implementation and completion of new procedures, methods, and instruments, as well as ensuring all training, accreditation, and competency standards are met.


* Oversee complex projects, analyze results, and provide recommendations based on findings.


* Define and monitor quality control and quality assurance programs and maintain necessary documentation and ensure methods are in full compliance with policies and procedures.


* Provide guidance and expertise in the analysis and interpretation of reports to clients.


* Serve as technical supervisor for all Point of Care.


* Keeps abreast of regulatory changes, ensures Quality Assurance and safety compliance with federal regulations and certifying agencies.


* Ensures preparation for inspections, maintenance of accurate records, procedure manuals, record storage and monitors results of proficiency testing.


* May serve on, or chair laboratory and hospital committees or clinical pathways. Makes decisions focused on customer service. Serves as liaison between laboratory and patients, physicians, nurses, staff and other institutions.


* Effectively manages employee performance; addresses problems by listening to employees and providing employees with feedback, identifying ways to develop skills to perform their job effectively. Communicates job expectations to employees and ensures employee competency and timely performance evaluations/ documentation.


* Regularly reviews year to date expenses and variances. Investigates and justifies variance and implements corrective actions.


* Practices proper safety techniques in accordance with Center and departmental policies and procedures. Responsible for the reporting of employee/patient/visitor injuries or accidents, or other safety issues to the supervisor and in the occurrence notification system.


* Monitors and ensures compliance with all regulatory requirements, organizational standards, and policies and procedures related to area of responsibility. Identifies potential risk areas within area of responsibility and supports problem resolution process.



Required Minimum Education

* Bachelor's Degree from a four-year college or university.



Required Minimum Certification

* Certification as Medical Technology or Clinical Laboratory Scientist by ASCP (American Society of Clinical Pathologist) or AMT (American Medical Technologist).



Required Minimum Experience

* 10 years of medical technology or healthcare experience of which four years in a supervisory capacity is preferred.


* Experience in a hospital setting.



Required Minimum Skills

* Completes orientation and initial assessment of competency successfully by determined due date.


* Completes mandatory education and annual competency assessment requirements by determined due date


* Ability to exercise sound judgment and make decisions in a manner consistent with the essential job functions and company policies.


* Ability to effectively cope with change and manage stressful situations.


* Ability to manage multiple priorities while maintaining a positive attitude.


* Must be able to work without direct supervision.


* Strong organizational, customer service, and teamwork skills


* Strong interpersonal and problem-solving skills


* Excellent communication and Organizational Skills.



Preferred Qualifications

* Master's Degree in Business Administration or Master's in Health Science.



Working Conditions

* Normal patient care environment.


* Some potential for exposure to blood and body fluids.


* Some potential exposure to infectious viruses.

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