Student Services Manager

1 month ago


Phoenix, United States Maricopa Community Colleges District Full time

Gateway Community College is currently seeking to fill the position of Student Services Manager (Project/TRiO Director). This position will be responsible for overseeing all aspects of GateWay's TRIO Upward Bound and Student Support Services programs and maintaining the integrity and excellence of the grant projects. This includes ensuring that all aspects of the programs are carried out as described in the grant proposal while adhering to federal rules and regulations, and communicating often with the Project Administrator Federal Program Officers and key stakeholders. The TRiO Project Director will facilitate the planning, implementation, evaluation, and reporting of project activities. The Project Director will also be responsible for maintaining and monitoring the grant budgets. Finally, the person in this role will work closely with various College departments including Academic Affairs, Student Affairs, Institutional Effectiveness and external stakeholders

Essential Functions

40% - Executes the administrative authority and visionary leadership for the TRiO grants to achieve the goals of the grant and ensure alignment to GateWay's strategic plan. Oversee the Student Services Analysts for the TRiO program; Leads the collaboration with key multiple GateWay divisions (including Academic Affairs, Student Affairs, Institutional Effectiveness, and the GateWay Executive Team, and the District Grants Office). Aligns leadership with regulatory compliance in all aspects of GateWay's TRiO grants including the development, analysis and submission of required reports and communication to the U.S. Department of Education. Manages the Student Services Analysts to prepare technical reports, data collection and management of student information systems and databases.

20% - Implements grant activities to meet objectives, including strategies to recruit eligible students into the TRiO programs (Student Support Services and Upward Bound); Oversees key services to develop students in the following areas: career exploration, personal growth, life skills, and college entrance and success; Manages the staff conducting program orientations and workshops and any volunteer activities and supports staff in maintaining a case management approach to enhance UB and SSS participants' experiences; Oversees the development of programming/curriculum for SSS and UB programs and follow-up surveys/post-program evaluations; Manages the key services to increase academic success and student retention.

15% - Communicates TRiO progress regularly across the College with key stakeholders to discuss grant activities, progress and challenges. Leads regular monthly meetings with TRIO UB project staff; schedule meetings with the Project Administrator and the Grants Office to discuss challenges or concerns; Communicates grant achievements and discusses modifications.

15% - Approves and monitors all TRiO budget expenditures and complete internal budget and fiscal accountability reports. Ensures project spending is on track and is compliant with the approved grant budget. Oversee program purchasing.

10% - Performs other duties as assigned and related to TRIO grant goals, as authorized or requested.



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