Valve Condition Monitoring Analyst

1 month ago


Pasadena, United States Emerson Electric Co. Full time

Are you a diligent and methodical Valve Condition Monitoring Analyst seeking professional development? Emerson presents an exciting opportunity This role entails meticulous examination of customer data at regular intervals, ensuring the delivery of comprehensive reports to both Impact Partners and customers, characterized by precision and timeliness

In This Role, Your Responsibilities Will Be:

* Assist in reviewing and analyzing customer diagnostic data using provided software tools.
* Provide basic remote support to customers through designated platforms or communication channels.
* Assist in compiling basic reports for customers on a monthly or quarterly basis.
* Serve as a point of contact for customer inquiries, advancing sophisticated issues to senior team members as needed.
* Help maintain accurate records of customer interactions and project statuses.
* Communicate project updates and status in a clear and professional manner to clients.
* Support senior team members during on-site visits to customer locations for software implementation and configuration.
* Learn to apply provided software tools for asset management and deployment tasks.
* Assist in promoting the company's services through various outreach activities.

Who you are:

You build and deliver solutions that meet customer expectations, optimally communicate in various settings, and stayed productive and aligned with your goals.

For This Role, You Will Need:

* High School diploma
* 3+ years' experience as a valve technician, or with a combination of previous service work experience.
* Proficient in valve diagnostics
* Strong communication and interpersonal skills - ability to communicate optimally.
* Shown customer service, problem-solving and decision-making skills.
* Attention to detail, time management, and the ability to prioritize with daring timelines with minimal oversight.
* Legal authorization to work in the United States

Preferred Qualifications that Set You Apart:

* Knowledge of and prior experience with Fisher products, manufacturing processes and organization preferred.
* Knowledge of analyzing, evaluating, diagnosing, and resolving equipment and process related problems is strongly preferred.
* Proven track record to quickly learn proprietary systems.
* Training & delivery experience.

Our Offer To You:

We recognize the importance of employee wellbeing and know that to do your best you must have flexible, competitive benefits plans to meet you and your family's physical, mental, financial, and social needs. We provide a variety of medical insurance plans, with dental and vision coverage, Employee Assistance Program, 401(k) with company matching, tuition reimbursement, employee resource groups, recognition, and much more. Our culture prioritizes work-life balance and offers flexible time off plans, including paid parental leave (maternal and paternal), vacation, and holiday leave.

At Emerson, we are committed to encouraging a culture where every employee is valued and respected for their outstanding experiences and perspectives. We believe a diverse and inclusive work environment contributes to the rich exchange of ideas and diversity of thoughts, that encourages innovation and brings the best solutions to our customers.

This philosophy is fundamental to living our company's values and our responsibility to leave the world in a better place. Learn more about our Culture & Values and about Diversity, Equity & Inclusion at Emerson.

#LI-XW1


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