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Scheduler
4 months ago
Responsibilities
Artificial Intelligence; Advanced Technology; The very best in patient care. With decades of expertise, we are Radiology Forward. With dynamic cross-training and advancement opportunities in a team-focused environment, the core of our success is its people with the commitment to a better healthcare experience. When you join us as a Medical Scheduler you will be joining a dedicated team of professionals who deliver quality, value, and access in the 21st century and align all stakeholders- patients, providers, payors, and regulators to achieve the best clinical outcomes.
You Will:
* Properly schedule all procedures and answer incoming calls in a courteous and professional manner.
* Place calls to referring physicians for patients expressing difficulty with scheduling.
* Enter accurate information in RIS for appointment scheduling, rescheduling, cancellation and comment entry.
* Update account information at the point of scheduling.
* Utilize RIS filter screens to answer questions associated with insurance, procedures and preps.
* Pre-register, scans documents, input clinical data as needed for appointment and requests films as needed
If You Are:
* Passionate about patient care and exercise sound judgement and an ability to remain professional in all situations.
* You demonstrate effective and professional communication, interpersonal skills and respect with patients, guests & colleagues.
* You have a structured work-approach, understand complex problems are and you are able to prioritize work in a fast-paced environment.
To Ensure Success in This Role, You Must Have:
* Requires High School Diploma and/or at least 1 year of medical/radiology office work experience (or medical training program/education)
* Ability to multi-task, attention to detail, excellent customer service skills, and good communication skills.
* Ability to foster teamwork, inter-personal awareness, and initiative.
* Medical terminology knowledge.
