Patient Services Representative
2 months ago
Duties & Responsibilities:
- Greeting and welcoming patients to the practice
- Address patients' questions and concerns with care
- Scheduling, rescheduling, confirming, or canceling appointments as needed
- Follow up on no shows/cancellation of appointments
- Assist patients to fill out information forms
- Updating patient records in practice management software and documenting recent treatments and procedures
- Verifying methods of payment and collecting payments as needed
- Performing general office duties as needed
- Organize and maintain patient waiting areas as well as front-desk areas
- Other duties as assigned
Required Skills/Abilities:
- Working knowledge of general administrative practices
- Good telephone etiquette
- Exceptional organizational skills
- Impeccable Customer Service
Education and Experience:
- High school diploma or GED
- Certification in office administration, medical administration, or related fields is advantageous
- Experience working in a dental or medical office preferred
- Sound knowledge of dental terminology
- Experience with dental practice management software
Benefits:
- Medical, Dental, and Vision insurance
- 401(k) with employer match
- Paid Time Off
- Paid Holidays
- Paid Parental Leave
- Employee Assistance Program
- Flexible Spending Account (FSA), Dependent Care Account (DCA), Health Savings Account (HSA), and Health Reimbursement Account (HRA)
- Candidly: Student Debt and Savings Optimization
Other details
- Job Family 2022 New Titles
- Pay Type Hourly
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