Collections Associate

1 month ago

Stamford, United States Blt Management LLC Full time
Job Title: Collections Associate

Location: Stamford, CT (In-office)

Company Description:
Building and Land Technology (BLT) is a premier vertically integrated real estate company dedicated to developing, owning, and managing exceptional properties across residential and commercial sectors. With a commitment to innovation, sustainability, and community engagement, BLT delivers unparalleled value and quality to its tenants and stakeholders.

Position Overview:
We are seeking a proactive and results-driven Collections Associate to join our team at BLT. The Collections Associate will play a crucial role in managing outstanding debts within our residential portfolio, ensuring the timely collection of payments while maintaining positive relationships with tenants. The ideal candidate will possess strong communication skills, a keen attention to detail, and a commitment to delivering exceptional service.

Key Responsibilities for the Collections Associate:
  • Contact tenants via phone, email, and mail to follow up on overdue rental payments and outstanding debts.
  • Negotiate payment arrangements and terms with tenants in accordance with company policies and procedures, while demonstrating empathy and understanding.
  • Maintain accurate and up-to-date records of all collection activities and communications with tenants, utilizing our property management software.
  • Collaborate closely with property managers and the Multifamily Operations Specialist to address tenant concerns and resolve payment issues effectively.
  • Monitor aging reports and prioritize collection efforts based on account status and delinquency levels.
  • Identify and escalate accounts that require further action, such as legal proceedings or third-party collections, in coordination with legal and compliance teams.
  • Provide regular updates and reports on collection activities to management, highlighting trends and areas for improvement.

Qualifications of the Collections Associate:
  • Bachelor's degree in Finance, Accounting, Business Administration, or related field preferred.
  • Proven experience in collections, accounts receivable, or property management within the real estate industry.
  • Strong negotiation and interpersonal skills, with the ability to navigate sensitive situations and maintain professionalism.
  • Excellent communication skills, both written and verbal, with a customer-focused approach.
  • Detail-oriented with strong organizational skills and the ability to manage multiple tasks efficiently.
  • Proficiency in property management software and Microsoft Office Suite.
  • Knowledge of relevant laws and regulations governing debt collection practices in the real estate sector preferred.
  • Ability to work independently and collaboratively in a fast-paced environment.

Benefits Provided to the Position of the Collections Associate:
  • Competitive Salary
  • Medical Insurance
  • Dental Insurance
  • Vision Plan
  • 401k Plan
  • Life Insurance
  • Paid Vacation
  • Paid Sick Leave
  • Paid holidays
  • Tuition Reimbursement
  • Housing Discount at BLT Owned Properties


BLT is an equal opportunity employer.

 

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