Front Desk Specialist

1 day ago


San Antonio, United States HV Global Group, Inc. Full time
Are you looking for a place where meaningful moments are made together?

We make vacation dreams come true for travelers around the world in a supportive, friendly, and beautiful work environment. As a Front Desk Specialist (Sales Center), you will assist in providing our Owners/guests with experiences and events to make memorable vacation memories, where meaningful moments are made together.

Where great benefits lead to a life fulfilled.

  • Uncapped earning potential (wages, monthly incentives, annual bonuses, contests)
  • Medical/Dental/Vision/401K opportunities
  • Travel discounts
  • Credit Union Membership
  • Tuition Reimbursement
  • Professional Counseling & Family Support
  • Growth and Development Opportunities

As a Front Desk Specialist, a typical day will include:

  • Meet and greet guests as they arrive for scheduled sales presentations or stop by the sales gallery for general information.
  • Ensures that all guests are comfortable and offers refreshments to guests as they wait for sales presentations.
  • Provides the highest level of service to exceed budgeted sales presentations and volume production goals.
  • Promotes awareness of brand image internally and externally.
  • Creates, logs, and expedites premiums (gifts) for site marketing programs.

Guest Experience and Company Standards

  • Welcome and greet guests; anticipate and address their needs.
  • Interact with colleagues and guests professionally and promptly.
  • Contribute to team goals.
  • Always follow company policies and safety procedures.

To Become a Front Desk Specialist:

  • Successful candidates will be highly motivated with sales or customer service experience and enjoy interacting with guests either in person or by phone.
  • Available to work a flexible schedule to include weekends and holidays.
  • Sales experience preferred.
  • Position may require background and drug screening, in accordance with state and local requirements.
  • Reach overhead and below the knees, perform bending, twisting, pulling, and stooping, and be able to stand, sit, or walk for an extended period of time.

#LI-JH1

Hyatt Vacation Ownership is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.

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