Member Services Representative
1 week ago
The Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests.
*Preferred hours weekend opener 6:30AM-2:30PM*
Essential Duties and Responsibilities
- Greet members, prospective members and guests, providing exceptional customer service.
- Handle all front desk related activities including:
- Answer phones in a friendly manner and assist callers with a variety of questions.
- Check members into the system.
- New member sign-up.
- Take prospective members on tours.
- Facilitate needed updates to member’s accounts.
- Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed.
- Assist in maintaining the neatness and cleanliness of the club.
- Customer service background preferred.
- Basic computer proficiency.
- A passion for fitness and health.
- Upbeat and positive attitude
- Punctuality and reliability is a must.
- Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member’s expectations.
- Strong listener with the ability to empathize and problem solve.
- Demonstrate diplomacy in all interactions while using appropriate behavior and language.
- High School diploma/GED equivalent required.
- Must be 18 years of age or older.
- Continual standing and walking during shift.
- Continual talking in person or on the phone during shift.
- Must be able to occasionally lift up to 50 lbs.
- Will occasionally encounter toxic chemicals during shift.
All staff will also receive a free Black Card membership after 90 days of employment
As a Core Development and Management employee you are eligible for benefits if you are regularly scheduled and work at least 30 hours per week. Benefits are effective on the first of the month following the date of hire. Benefit offerings include Medical options, Dental, Vision, Flexible Spending Accounts, 401k with company contribution, paid vacation time plus additional ancillary benefits like access to Pet Insurance and Aflac.
Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law.
-
Member Services Representative
5 days ago
Kent, United States Planet Fitness Inc. Full timeJob Summary The Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests. * Preferred hours weekend opener 6:30AM-2:30PM* Essential Duties and Responsibilities * Greet members, prospective members and guests,...
-
Member Services Representative
1 week ago
Kent, United States Planet Fitness Inc. Full timeJob Summary The Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests. * Preferred hours weekend opener 6:30AM-2:30PM* Essential Duties and Responsibilities * Greet members, prospective members and guests,...
-
Member Services Representative
1 week ago
Kent, United States Planet Fitness Inc. Full timeBenefits: * Flexible schedule * Free uniforms * Opportunity for advancement * Training & development Job Summary The Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests. Essential Duties and...
-
Member Services Representative
6 months ago
Kent, United States Planet Fitness Full timeJob Summary The Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests. *Preferred hours weekend opener 6:30AM-2:30PM*Essential Duties and Responsibilities Greet members, prospective members and guests, providing...
-
Customer Service Representative
2 months ago
Kent, United States Holiday Companies Full timeHoliday Stationstores - 1809 W Meeker St [Retail Associate / Team Member] As a Customer Service Representative at Holiday Stationstores, you'll: Provide prompt, courteous customer service; Ring up all sales on cash register properly and accurately, handling money, checks, and other types of payment received for products sold; Perform multi-function operation...
-
Customer Service Representative
3 months ago
Kent, United States Insight Global Full timeA client in Kent, WA is looking for a Customer Service Representative to work with customers, business partners and drivers to make sure the team is delivering on excellent customer service. Handle a high volume of phone calls, exceeding 20+ daily, ensuring timely and professional responses.Respond promptly to email correspondence, maintaining a high level...
-
Customer Service Representative
1 week ago
Kent, Washington, United States Sound Credit Union Full timeAre you passionate about delivering exceptional customer service and helping others achieve their financial goals?About the Role:We are seeking a highly motivated and experienced Teller/Member Service Representative to join our team at Sound Credit Union's Kent Branch.Key Responsibilities:Perform routine financial transactions, including deposits,...
-
Customer Service Representative
1 week ago
Kent, Washington, United States Auto-Chlor System Full timeRole OverviewWe are seeking a skilled Customer Service Representative to join our team in Kent, WA. As a key member of our operations team, you will play a critical role in ensuring the highest level of customer satisfaction.About the JobThe successful candidate will troubleshoot dish machine operations, provide on-call emergency service, collect customer...
-
Customer Service Representative
2 weeks ago
Kent, United States Insight Global Full timeTitle: CSR RepresentativeLocation: ONSITE 8615 S 192nd St Kent, WA 98031Duration: 6 month contract to hireHours/Shift times:10am – 7pm OR 7am – 3pm Need to be open to wither working Tuesday- Saturday or Monday – Friday. Must Haves: HS Diploma1 year of customer service experience Bilingual in Spanish Must be able to multitaskComputer proficient –...
-
Customer Service Representative
1 month ago
Kent, United States Glass Doctor® Full timeWe specialize in all things glass. Established in 1962 with one shop in Seattle, Wash., today Glass Doctor offers quick and affordable glass services to business, home, and auto owners at more than 270 locations across the United States and Canada. Our team of qualified experts lives our code of values of Respect, Integrity, and Customer Focus while having...
-
Customer Service Representative
5 months ago
Kent, United States Glass Doctor® Full timeWe specialize in all things glass. Established in 1962 in Seattle, Wash., today Glass Doctor offers quick and affordable glass services to business, home, and auto owners. Our team of qualified experts lives our code of values of Respect, Integrity, and Customer Focus while having fun in the process! We hire reliable, friendly, and customer service-focused...
-
Customer Service Account Representative
3 months ago
Kent, United States Cenveo Manufacturing Full timeJob DescriptionJob DescriptionInformation about the Company: Cenveo is a leading North American manufacturer of envelopes. We are hiring immediately for an experienced Customer Service Representative with Account Manager experience for its location in Kent, WA.Customer Service Account Representative Responsibilities & Daily Duties:Account management; data...
-
Customer Service Representative
6 months ago
Kent, United States U-Haul Full timeLocation: 1227 W Main St, Kent, Ohio 44240 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service...
-
Customer Service Representative
5 months ago
Kent, United States AtWork Group Full timeOur client is a national distributor of natural stone with over 15 showrooms nationwide. We are hiring an Entry-level Customer Service Representative to manage customer queries and complaints. Responsibilities: ? Maintaining a positive, empathetic, and professional attitude toward customers at all times ? Responding promptly to customer inquiries ?...
-
Customer Service Representative
1 week ago
Kent, Washington, United States Closets By Design Full timeWe are seeking a highly skilled Customer Service Representative to provide exceptional customer experience at Closets By Design. This role involves interacting with customers via various channels, including phone, email, and chat. A successful candidate will possess excellent problem-solving skills, be detail-oriented, and self-motivated. The ideal candidate...
-
Customer Service Representative
7 days ago
Kent, Ohio, United States Domino's Pizza LLC Full timeJob DescriptionWe are seeking a highly skilled Customer Service Representative to join our team at Domino's Pizza LLC.About the Role:Operate equipment, stock ingredients, prepare products, and receive telephone orders with exceptional customer service skills.Maintain a clean and organized workspace, ensuring a positive experience for customers and colleagues...
-
PS - Customer Service Representative
5 days ago
Kent, United States Nuwest Group Full timeJob DescriptionWe have a new assignment for a Member Services Representative in Renton, WA and are interviewing ASAP. This is a local temp-to-hire, M-F 8-5 position at a great facility.Pay Range: $20-24/hrBenefits include medical, dental, vision, 401K, weekly direct deposit, and more!Who We AreNuWest places healthcare professionals in some of the most...
-
PS - Customer Service Representative
1 week ago
Kent, United States Nuwest Group Full timeJob Description We have a new assignment for a Member Services Representative in Renton, WA and are interviewing ASAP. This is a local temp-to-hire, M-F 8-5 position at a great facility. Pay Range: $20-24/hr Benefits include medical, dental, vision, 401K, weekly direct deposit, and more! Who We Are NuWest places healthcare professionals in some of the most...
-
Customer Service Representative
2 months ago
Kent, United States Cenveo Worldwide Limited Full timeCenveo, a world leader in the management and distribution of print and related offerings, we are seeking a Customer Service Account Representative with print knowledge preferred for the Kent, WA location. The ideal candidate will have a minimum of 3-4 years of relevant work experience. An emphasis on Customer Service, or Marketing preferably in the print...
-
Customer Service Representative
1 month ago
Kent, United States CRG Full timeCustomer Service Representative Location: Kent, WA Compensation: $18.00 Duration: Contract (26 weeks) Hours: Flexible schedule(Monday-Saturday between 0500-1900, this will be an 8-hour shift, 5 days a week) Key Responsibilities: Assist customers and business partners via telephone and email, providing prompt and professional responses to inquiries. Handle...