Commercial Loan Servicing Manager
2 months ago
For a complete understanding of this opportunity, and what will be required to be a successful applicant, read on.
Summary:
At Cambridge Savings Bank, our purpose is to have a positive impact on our customers, employees, and community's financial well-being. We are committed to exceeding expectations, having a strong commitment to diversity and inclusion, and fostering a highly collaborative and customer centric environment. As the Commercial Loan Servicing Manager, you will be responsible for the development, quality, and overall management of Loan Servicing for Commercial Lending. This includes commercial and small business loan products serviced within the bank’s core system. Develop and implement effective departmental strategies that align with the business lines strategic objectives, including growth, efficiency improvements and project initiatives. Ensure department objectives are accomplished and compliance with regulations is maintained. Maintain on-going, effective communication with senior management of all lending areas regarding operational and customer impacted issues.
Key Result Areas:
Responsible for reconcilement of assigned General Ledger accounts and subsequent follow-up of all items to ensure timely resolution, for the bank and subsidiary companies.
Effectively manage and coach the Commercial Loan Servicing team to maximize performance and align with the strategic objectives of the Bank, ensuring compliance with regulations and Bank Policies. Provide training, career development, and direction as needed.
Monitor and ensure that all incoming internal and external customer service requests are prioritized and completed accurately in “best in class” manner.
Maintain high level working knowledge of core loan system and administer internal system processes in order to service loans efficiently in accordance with Bank guidelines.
Continuously assess and evaluate servicing processes, technologies and procedural requirements for the department; work closely with key partners seeking ways to improve the operating efficiency of the department and implement the same. This includes leveraging the Bank’s robotics process automation (RPA) tool and contributing as a key stakeholder in the loan operating system (LOS) implementation.
Responsible for audit result responses and implementations, including the coordination with appropriate departments regarding communication resulting from audit and or compliance regulation amendments.
Manage the servicing of non-performing loans to ensure they are properly reported per the Commercial Lending Policy and FDIC rules.
Contribute to the effective team management of all bank problems, issues and opportunities.
Establish and maintain effective working relationships with colleagues and customers.
Perform additional duties as required.
Qualifications:
Associates degree preferred, or 10+ years commercial loan servicing experience.
8+ years loan servicing experience in commercial lending, preferred.
3+ years’ management experience.
Strong knowledge of corporate and commercial real estate documentation, as well as various commercial loan products including but not limited to construction, term, demand line of credits, letters of credit, asset based lending, master commitments, SWAPs and Industrial Revenue Bonds.
Strong understanding of the commercial lending life cycle including credit, administration, servicing and post-closing.
Demonstrated experience with commercial and mortgage servicing core systems.
Strong accounting skills preferred along with strong communication, customer service and interpersonal skills.
Ability to creatively address business issues relating to loan servicing within the confines of the established system process.
The above description covers the most significant major responsibilities but does not exclude other occasional responsibilities and accountabilities the inclusion of which would be in the conformity with the major purpose of this job.
Location:
Hybrid/Waltham, Massachusetts
About Cambridge Savings Bank:
Cambridge Savings Bank is a full-service banking institution with over $7 billion in assets. As a mutual bank, CSB is committed to improving the quality of life of our employees, customers, and the communities we serve. One of the oldest and largest community banks in Massachusetts, Cambridge Savings Bank offers a full line of individual and business banking services across a robust Massachusetts-based branch network and through digital banking solutions for commercial, small business and consumer customers. In March 2023, Kroll Bond Rating Agency affirmed CSB’s investment-grade rating, reinforcing the bank’s position as a reliable business lender. To learn more about how CSB can meet your needs, visit us at cambridgesavings.com, or better yet, come meet us to help you make the most out of your banking relationship. Member FDIC. Equal Housing Lender. NMLS # 543370
Cambridge Savings Bank is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. We are a VEVRAA Federal Contractor.
#LI-Hybrid
-
Commercial Loan Servicing Manager
2 months ago
Cambridge, United States Cambridge Savings Bank Full timePOSITION: Commercial Loan Servicing ManagerSummary:At Cambridge Savings Bank, our purpose is to have a positive impact on our customers, employees, and community's financial well-being. We are committed to exceeding expectations, having a strong commitment to diversity and inclusion, and fostering a highly collaborative and customer centric environment. As...
-
Commercial Loan Servicing Director
3 weeks ago
Cambridge, United States Cambridge Savings Bank Full timeLead Commercial Loan Servicing ProfessionalWe are seeking an experienced and skilled Lead Commercial Loan Servicing Professional to join our team at Cambridge Savings Bank.The successful candidate will be responsible for the development, quality, and overall management of Loan Servicing for Commercial Lending. This includes commercial and small business loan...
-
Commercial Credit Coordinator
5 months ago
Cambridge, United States Cambridge Financial Full timePOSITION: Commercial Credit Coordinator Summary: At Cambridge Savings Bank, our purpose is to have a positive impact on our customers, employees, and community's financial well-being. We are committed to exceeding expectations, having a strong commitment to diversity and inclusion, and fostering a highly collaborative and customer centric environment. The...
-
Commercial Paralegal Manager
4 days ago
Cambridge, Massachusetts, United States Alnylam Full timeOverview: Alnylam Pharmaceuticals is seeking a highly skilled Senior Manager, Commercial Paralegal to join its Commercial Legal team. This role will provide comprehensive paralegal support for US and global matters, working closely with commercial lawyers to engage with key business partners in advertising & promotion, disease awareness, data & digital...
-
Loan Administration Specialist
4 weeks ago
Cambridge, Massachusetts, United States MIT Federal Credit Union Full timeMortgage Servicing Role at MIT Federal Credit UnionMIT Federal Credit Union is seeking an experienced Loan Administration Specialist to join our team. This role will be responsible for the servicing of nationwide real estate and consumer loans, ensuring compliance with regulatory requirements and providing excellent member service.About the JobThe successful...
-
Commercial Growth Manager
4 days ago
Cambridge, Massachusetts, United States Psomagen Inc Full timeKey Responsibilities:Lead Generation: Contact potential customers considered targets for Psomagen's services, answer entry-level technical questions, and recommend products and/or services based on customer needs.Commercial Coordination: Utilize the CRM database (HubSpot) to input and provide information that will increase effectiveness of Regional Sales...
-
Senior Commercial Facilities Manager
13 hours ago
Cambridge, Massachusetts, United States Lincoln Property Company Full timeAbout the RoleWe are seeking an experienced Senior Commercial Facilities Manager to join our team at Lincoln Property Company.As a Senior Commercial Facilities Manager, you will be responsible for maintaining the integrity of all commercial building systems and ensuring the efficient operation of the facilities.Key ResponsibilitiesMaintain and repair all...
-
Commercial Paralegal Leader
4 days ago
Cambridge, Massachusetts, United States Alnylam Full timeAbout the RoleThis is a senior-level position that will provide comprehensive paralegal support to our Commercial Legal team, primarily for US and global matters.As Senior Manager, US Commercial Paralegal, you will assist commercial lawyers as they engage with key business partners in areas such as advertising & promotion, disease awareness, data & digital...
-
Senior Commercial Development Manager
3 weeks ago
Cambridge, Massachusetts, United States ACROBiosystems Full timeAbout the RoleWe are seeking a highly motivated and results-driven Regional Sales Manager to lead our commercial activities in the Greater Boston area. In this role, you will be responsible for developing and implementing territory sales plans, building and maintaining strong customer relationships, and providing comprehensive support to our clients.Key...
-
Financial Services Coordinator
2 weeks ago
Cambridge, Massachusetts, United States Cambridge Financial Full timeAbout Cambridge FinancialCambridge Financial serves individuals and businesses across Massachusetts, providing comprehensive banking services and fostering a culture of community engagement.Job SummaryThis role plays a vital part in the Commercial Lending team's success by ensuring seamless execution of tasks, maintaining accurate records, and delivering...
-
Commercial Paralegal Lead
4 weeks ago
Cambridge, Massachusetts, United States Alnylam Full timeAbout the Role:This is a pivotal position within Alnylam Pharmaceuticals, where you will play a key role in providing comprehensive paralegal support to our Commercial Legal team. The ideal candidate will possess a strong understanding of healthcare laws and regulations, particularly as they pertain to advertising & promotion, fraud & abuse, and data...
-
Senior Commercial Building Manager
2 weeks ago
Cambridge, Massachusetts, United States Lincoln Property Company Full timeAbout the RoleWe are seeking an experienced Lead Building Engineer to oversee the operation, maintenance, and repair of all commercial building systems at Lincoln Property Company.ResponsibilitiesBuilding Systems Management: Responsible for ensuring the efficient operation, maintenance, and repair of HVAC, water treatment, electrical, lighting, plumbing,...
-
Director of Commercial Data Strategy
4 days ago
Cambridge, Massachusetts, United States Alnylam Full timeAbout the RoleWe are seeking an experienced Director of Commercial Data Strategy to join our team at Alnylam Pharmaceuticals. In this critical role, you will be responsible for developing and executing a comprehensive data strategy that aligns with our commercial business objectives.ResponsibilitiesDevelop and execute Alnylam's commercial data strategy,...
-
Sr. Director of Commercial Operations
2 months ago
Cambridge, United States EPM Scientific Full timeSr. Director of Commercial Operations & Strategy ExecutionCambridge, MA (Hybrid) - Must be able to be on-site 3 days a weekI am partnering with a large biotech company to find an operational leader who can align the team with its strategic goals and business priorities. This individual will be a key member of the Business Intelligence & Operations leadership...
-
Sr. Director of Commercial Operations
2 months ago
cambridge, United States EPM Scientific Full timeSr. Director of Commercial Operations & Strategy ExecutionCambridge, MA (Hybrid) - Must be able to be on-site 3 days a weekI am partnering with a large biotech company to find an operational leader who can align the team with its strategic goals and business priorities. This individual will be a key member of the Business Intelligence & Operations leadership...
-
Sr. Director of Commercial Operations
2 months ago
Cambridge, United States EPM Scientific Full timeSr. Director of Commercial Operations & Strategy ExecutionCambridge, MA (Hybrid) - Must be able to be on-site 3 days a weekI am partnering with a large biotech company to find an operational leader who can align the team with its strategic goals and business priorities. This individual will be a key member of the Business Intelligence & Operations leadership...
-
US Commercial Paralegal Leader
4 days ago
Cambridge, Massachusetts, United States Alnylam Full timeCompany OverviewThe Alnylam Pharmaceuticals company is a leader in the RNAi therapeutics industry, translating Nobel Prize-winning science into innovative medicines. Our mission is to transform lives by developing treatments for rare and prevalent diseases.Job DescriptionWe are seeking an experienced Senior Manager, Commercial Paralegal to provide...
-
Commercial Paralegal Director
4 days ago
Cambridge, Massachusetts, United States Alnylam Full timeWork Environment and Salary RangeThis role is located in Cambridge, MA, and offers a competitive salary range of $120,000 - $150,000 per year, depending on experience. As a Senior Manager, Commercial Paralegal, you will be part of a dynamic team working on cutting-edge projects in the RNAi therapeutics field. You will have the opportunity to work closely...
-
Director of Commercial Insights
2 weeks ago
Cambridge, Massachusetts, United States Alnylam Full timeJob OverviewWe're seeking an experienced data management professional to join our team as Data Management Strategist. As a key member of our commercial organization, you will be responsible for developing and executing a comprehensive data strategy that drives business growth and informs key decision-making.Your expertise in data governance, architecture,...
-
Commercial Contracts Attorney
4 weeks ago
Cambridge, Massachusetts, United States Nuvalent, Inc. Full timeJob DescriptionThe Nuvalent, Inc. is seeking a skilled Commercial Contracts Attorney to join our team. This role will be responsible for supporting the precommercial and commercial legal needs of the company, including drafting, negotiating, and reviewing a broad range of commercial contracts.About the Company:Nuvalent, Inc. is a biotechnology company...
