Lead Help Desk
3 weeks ago
Mindbank Consulting Group has an immediate need for a Team Lead Help Desk Technician.
Team Lead Help Desk Technician Responsibilities:
Lead and work with a help desk team of 7 10 technicians, ensure the team remains on tasks.
Coordinate with Federal Government manager on what the team is working on, prioritizing workloads.
Assists with help desk duties to include installation and administration of computer hardware, software, and networks.
Performs in-depth analysis, diagnosis and resolution of desktop and workstations.
Serves as the point of contact for escalated troubleshooting of PC Hardware and Software, desktops, workstations, printer problems and network applications.
Provides mobile device and wireless support; coordinates requirements for wireless assets as requested.
Plans installations, transitions and cutovers of wireless devices and network components and capabilities.
Installs, tests, and operates wireless and data communication network devices.
Supports Video Teleconference (VTC) and Wireless technician.
Team Lead Help Desk Technician Qualifications:
6 years of experience in the Information Technology field with experience leading a team as a lead Technician.
Experience in PC and mobile/wireless technologies including expert knowledge of PC operating systems, networking and mail standards.
Must have a Security+ Certification.
Demonstrate the ability to communicate orally and in writing and must have a positive customer service attitude.
Excellent coordination and leadership skills, able to prioritize in a very fast paced environment.
Strong follow through skills, ability to think 2-3 steps ahead on the clients needs.
Experience in services of Information Technology assets and NMCI accounts for the Navy is a plus.
-
Lead Help Desk
3 weeks ago
Arlington, United States Mindbank Consulting Group Llc Full timeMindbank Consulting Group has an immediate need for a Team Lead Help Desk Technician. Team Lead Help Desk Technician Responsibilities: Lead and work with a help desk team of 7 10 technicians, ensure the team remains on tasks. Coordinate with Federal Government manager on what the team is working on, prioritizing workloads. ...
-
Lead Help Desk
2 weeks ago
Arlington, United States Mindbank Consulting Group, LLC Full timeMindbank Consulting Group has an immediate need for a Team Lead Help Desk Technician. Team Lead Help Desk Technician Responsibilities: · Lead and work with a help desk team of 7 – 10 technicians, ensure the team remains on tasks. · Coordinate with Federal Government manager on what the team is working on, prioritizing...
-
Help Desk Team Lead with Security Clearance
Found in: Dice One Red US C2 - 2 days ago
Arlington, United States Mindbank Consulting Group Full timePosition – Team Lead Help Desk Technician Location - Arlington, VA (Pentagon) Working onsitePay Rate – $85,000 - $92,0003 years left on the contract – contract will then go out to rebid **Must have at least a Secret Clearance** Mindbank Consulting Group has an immediate need for a Team Lead Help Desk Technician. Team Lead Help Desk Technician...
-
Help Desk Associate
Found in: beBee jobs US - 2 weeks ago
Arlington, Virginia, United States Chenega MIOS SBU Full timeReq ID:30473SummaryHelp Desk AssociateArlington, VAAre you ready to enhance your skills and build your career in a rapidly evolving business climate? Are you looking for a career where professional development is embedded in your employer's core culture? If so, Chenega Military, Intelligence & Operations Support (MIOS) could be the place for you Join our...
-
IT Help Desk Support Technician
Found in: beBee S US - 2 weeks ago
Upper Arlington, United States Manifest Solutions Full timeManifest Solutions is currently seeking an IT Help Desk Support Technician for a position in Columbus, OH.Skills/ResponsibilitiesProvide superior customer service, accurately logging tickets, and effectively transitioning and escalating unresolved problems.Troubleshoot hardware/software incidents reported in to the Service DeskFamiliarity with Microsoft...
-
IT Help Desk Support Technician
Found in: beBee jobs US - 2 weeks ago
Arlington Heights, Illinois, United States Manifest Solutions Full timeManifest Solutions is currently seeking an IT Help Desk Support Technician for a position in Columbus, OH.Skills/ResponsibilitiesProvide superior customer service, accurately logging tickets, and effectively transitioning and escalating unresolved problems.Troubleshoot hardware/software incidents reported in to the Service DeskFamiliarity with Microsoft...
-
Publishing Manager, Help Desk and Operations
2 weeks ago
Arlington, United States CareerBuilder Full timeAs a Digital Publishing Team Lead at Publicis Sapient, you will partner with federal health clients undertaking major digital engagement initiatives. You will work within a cross-functional, highly-capable team to deliver digital public health content and experiences that break through the noise and reach users where they are. Your Impact: Support the...
-
Help Desk Manager/Knowledge Base Manager with Security Clearance
Found in: Dice One Red US C2 - 2 weeks ago
Arlington, United States ActioNet Inc Full timeActioNet has an immediate opportunity for a Help Desk/End User Support Manager eligible for Secret Clearance in the DC, Maryland, and Virginia area. ActioNet is an IT service provider and solutions integrator headquartered in Vienna, VA that works with the Federal Government and Department of Defense. As the Help Desk/End User Support Manager is responsible...
-
Linux Help Desk Specialist
3 weeks ago
Arlington, United States Southern Talent Specialists Full timeJob DescriptionJob DescriptionLinux Help Desk SpecialistTop of Form Bottom of FormTHE POSITIONThe Help Desk Specialist will be responsible for maintaining operations oversight and situational awareness of the Continental United States (CONUS) Secret Internet Protocol Routed Network (SIPRNet) and Global Command and Control System (GCCS) Management Centers....
-
Technical Engagement Network
Found in: Talent US C2 - 1 week ago
Arlington, United States Node.Digital Full timeTechnical Engagement Network (TEN) Help Desk Technician/Lab ManagerLocation: Arlington, VAMust have an active Secret Security ClearanceNode is supporting a U.S. Government customer to provide support for onsite incident response to civilian Government agencies and critical asset owners who experience cyber-attacks, providing immediate investigation and...
-
Technical Engagement Network
5 days ago
Arlington, United States Node.Digital Full timeJob DescriptionJob DescriptionTechnical Engagement Network (TEN) Help Desk Technician/Lab ManagerLocation: Arlington, VAMust have an active Secret Security ClearanceNode is supporting a U.S. Government customer to provide support for onsite incident response to civilian Government agencies and critical asset owners who experience cyber-attacks, providing...
-
Lab Manager I
3 weeks ago
Arlington, United States Argo Cyber Systems Full timeJob DescriptionJob DescriptionLab Manager I - Technical Engagement Network (TEN) Help Desk Technician Argo Cyber Systems is supporting a U.S. Government customer to provide support for onsite incident response to civilian Government agencies and critical asset owners who experience cyber-attacks, providing immediate investigation and resolution. Contract...
-
Help Desk Support Analyst
2 days ago
Arlington, United States Arlington County, VA Full time**Position Information**: Responsibilities include: - Articulating issues that require escalation to next-level support, which can include the development team/management and cross-division internal business owners/management; - Performing initial root-cause system analyses and assisting in the creation of action plans to minimize recurrences of identified...
-
Deputy Service Desk Manager with Security Clearance
Found in: Dice One Red US C2 - 5 days ago
Arlington, United States Prism, Inc. Full timeThis hybrid position requires being onsite as needed in Arlington, VA.Must be local to Northern, VA, DC, MD PRISM seeks a driven and experienced Service Desk Manager to lead our team in providing exceptional technical support to our internal users. You will oversee the service desk's day-to-day operations, manage a team of technicians, and ensure that our...
-
Technical Engagement Network
Found in: Resume Library US A2 - 1 week ago
Arlington, Virginia, United States Node.Digital Full timeTechnical Engagement Network (TEN) Help Desk Technician/Lab Manager Location: Arlington, VA Must have an active Secret Security Clearance Node is supporting a U.S. Government customer to provide support for onsite incident response to civilian Government agencies and critical asset owners who experience cyber-attacks, providing immediate investigation and...
-
Tier 2 Helpdesk Lead CAB Manager for Tech Control with Security Clearance
Found in: Dice One Red US C2 - 2 weeks ago
Arlington, United States GCyber Full timeGCyber is actively seeking an experienced Tier 2 Helpdesk Lead CAB Manager for Tech Control to oversee and enhance our help desk operations within a dynamic DoD IT environment. This role involves managing day-to-day support functions, ensuring effective issue resolution, and maintaining high levels of customer satisfaction. The ideal candidate will possess a...
-
Help Desk Manager/Knowledge Base Manager with Security Clearance
Found in: Careerbuilder One Red US C2 - 2 weeks ago
Arlington, VA, United States ActioNet Inc Full timeActioNet has an immediate opportunity for a Help Desk/End User Support Manager eligible for Secret Clearance in the DC, Maryland, and Virginia areaActioNet is an IT service provider and solutions integrator headquartered in Vienna, VA that works with the Federal Government and Department of DefenseAs the Help Desk/End User Support Manager is responsible for...
-
Medical Front Desk Representative
2 days ago
Arlington, United States Neighborhood Health Full timePRIMARY FUNCTIONS: Under the supervision of the Medical Office Manager and/or Medical Front Desk Lead, serves patients by greeting and helping them with their appointment needs; maintains records and accounts. Promoting Neighborhood Health services according to patient needs.Demonstrates commitment to Neighborhood Health's mission of improving health and...
-
Front Desk Assoicate
2 weeks ago
Arlington, United States Gastroenterology Center of Norhern Virginia Ltd Full timeJob DescriptionJob Description**Job Advertisement: Front Desk Associate for Medical Office**We are a leading healthcare provider committed to delivering exceptional patient care and support, our team is dedicated to creating a welcoming and professional environment for both patients and staff.**Job Description:** We are currently seeking a...
-
Front Desk Assoicate
2 weeks ago
Arlington, United States Gastroenterology Center of Norhern Virginia Ltd Full timeJob DescriptionJob Description**Job Advertisement: Front Desk Associate for Medical Office**We are a leading healthcare provider committed to delivering exceptional patient care and support, our team is dedicated to creating a welcoming and professional environment for both patients and staff.**Job Description:** We are currently seeking a BILINGUAL/SPANISH...