Medical Front Desk Representative

3 weeks ago

Arlington, United States Neighborhood Health Full time
PRIMARY FUNCTIONS: Under the supervision of the Medical Office Manager and/or Medical Front Desk Lead, serves patients by greeting and helping them with their appointment needs; maintains records and accounts. Promoting Neighborhood Health services according to patient needs.

Demonstrates commitment to Neighborhood Health's mission of improving health and advancing health equity in Alexandria, Arlington, and Fairfax by providing access to high-quality primary care regardless of ability to pay.

DUTIES/ RESPONSIBILITIES: (Essential Functions: Duties and responsibilities noted with bullets are considered to be the essential functions of the job).
  • Greets patients, families, and visitors in a courteous, friendly, and professional manner.
  • Effectively utilizes the Electronic Medical Record (EMR) to register new patients and updates existing patient information including demographics, rendering provider, eligibility & insurance information, pharmacy, and other required fields.
  • Provides patient forms and other necessary documents and then check them over to ensure that required fields are completed appropriately.
  • Answer telephones promptly ensuring that all in-coming lines are always covered.
  • Verifies patient eligibility and insurance coverage prior to every visit.
  • Collects co-pays or deductibles prior to the patient being seen by the provider per established policies and procedures.
  • Informs patient of their outstanding balance, noted in the EMR, collect said balance, and issue receipts when payment are collected.
  • Provides excellent customer service, handle patient complaints or escalate to Front Desk Representative III and/or Office Manager.
  • Act as a liaison for patients and staff with questions or concerns related to mobile applications including Healow and/or other services offered by Neighborhood Health in lieu of Front Desk Lead and Office Manager.
  • Works closely with Medical and Nursing staff to ensure smooth patient flow and cut down on wait time.
  • Provides patients with support and guidance as needed.
  • Maintains patient waiting areas, office files, and front-desk areas in a manner that is consistently organized, neat and welcoming throughout the day.
  • Attends scheduled staff meeting and other meetings as needed.
  • Adheres to Neighborhood Health Policies and Procedure.
  • Maintain confidentiality of all patient records (HIPAA compliance).

OTHER DUTIES:
  • Assists with developing, coordinating, and/or recommending improvements in program area.
  • May be assigned to various projects to advance the development or program area.
  • May be asked to assist during weekend or evening.
  • May be assigned to other office locations.
  • Able to work under minimal supervision.
  • Other duties may be assigned.

QUALIFICATION/EDUCATION and/or EXPERIENCE REQUIREMENTS:
  • High school graduate/GED with a minimum of 2 years' experience in customer service or administrative work in medical office settings.
  • Ability to relate to patients, through familiarity with medical terminology.
  • Demonstrated ability to build and maintain good customer rapport.
  • Excellent interpersonal communication skills and the ability to work effectively with a diverse workforce and client base.
  • Experience with information technology, electronic health records, medical records, culturally diverse. populations, and care of underserved populations.
  • Knowledge of the local healthcare environment.
  • Bilingual in English and Spanish preferred.

  • Medical Front Desk Representative

    1 week ago

    Arlington, United States Neighborhood Health Full time

    PRIMARY FUNCTIONS: Under the supervision of the Medical Office Manager and/or Medical Front Desk Lead, serves patients by greeting and helping them with their appointment needs; maintains records and accounts. Promoting Neighborhood Health services according to patient needs. Demonstrates commitment to Neighborhood Health’s mission of improving health and...

  • Front Desk Assoicate

    1 month ago

    Arlington, United States Gastroenterology Center of Norhern Virginia Ltd Full time

    **Job Advertisement: Front Desk Associate for Medical Office** We are a leading healthcare provider committed to delivering exceptional patient care and support, our team is dedicated to creating a welcoming and professional environment for both patients and staff. We are currently seeking a BILINGUAL/SPANISH speaking dedicated and customer-focused Front...

  • Front Desk Associate

    4 weeks ago

    Arlington, United States Onelife Fitness Full time

    Front Desk Associates are responsible for providing exceptional service to members, guests, visitors and staff at the front desk, both in-person and over the phone. Front Desk Associates are expected to surpass all expectations under the management o Front Desk, Front Desk Associate, Associate, Instructor, Hotel, Skills

  • Front Desk Representative

    3 days ago

    Arlington, Virginia, United States Advantia Health Full time

    Reiter, Hill & Johnson is seeking a full-time Front Desk Representative for our Washington, D.C. location. This role will be responsible for greeting, registering and scheduling patients while working closely with practice providers and staff to ensure an exceptional patient experience. Reiter, Hill & Johnson has 3 office locations in Chevy Chase, MD, Falls...

  • Front Desk Assoicate

    1 month ago

    Arlington, United States Gastroenterology Center of Norhern Virginia Ltd Full time

    Job DescriptionJob Description**Job Advertisement: Front Desk Associate for Medical Office**We are a leading healthcare provider committed to delivering exceptional patient care and support, our team is dedicated to creating a welcoming and professional environment for both patients and staff.**Job Description:** We are currently seeking a BILINGUAL/SPANISH...

  • Front Desk Assoicate

    1 month ago

    Arlington, United States Gastroenterology Center of Norhern Virginia Ltd Full time

    Job DescriptionJob Description**Job Advertisement: Front Desk Associate for Medical Office**We are a leading healthcare provider committed to delivering exceptional patient care and support, our team is dedicated to creating a welcoming and professional environment for both patients and staff.**Job Description:**  We are currently seeking a...

  • Front Desk Supervisor

    23 hours ago

    Arlington, United States Aimbridge Hospitality Full time

    Job Summary The Front Desk Supervisor is responsible for assisting the Front Desk Manager and/or General Manager while providing attentive courteous and efficient service to all guests prior to arrival and throughout their stay. He/she is also responsible for maximizing room revenue and occupancy. Responsibilities QUALIFICATIONS: * At least 2 to 3 years...

  • Front Desk Supervisor

    21 hours ago

    Arlington, United States Aimbridge Hospitality Full time

    Job Summary The Front Desk Supervisor is responsible for assisting the Front Desk Manager and/or General Manager while providing attentive courteous and efficient service to all guests prior to arrival and throughout their stay. He/she is also responsible for maximizing room revenue and occupancy. *$300.00 Sign-On Bonus Responsibilities QUALIFICATIONS: *...

  • Front Desk Supervisor

    2 days ago

    Arlington, United States Hampton Inn Arlington Crystal City Full time

    Job Summary: The Front Desk Supervisor is responsible for assisting the Front Desk Manager and/or General Manager while providing attentive courteous and efficient service to all guests prior to arrival and throughout their stay. He/she is also responsible for maximizing room revenue and occupancy. **Responsibilities**: **QUALIFICATIONS**: - At least 2 to...

  • Front Desk Supervisor

    3 days ago

    Arlington, United States Courtyard Arlington Full time

    Job Summary: The Front Desk Supervisor is responsible for assisting the Front Desk Manager and/or General Manager while providing attentive courteous and efficient service to all guests prior to arrival and throughout their stay. He/she is also responsible for maximizing room revenue and occupancy. Responsibilities: QUALIFICATIONS: At least 2 to 3 years of...

  • Front Desk Clerk

    2 weeks ago

    Arlington, United States Donohoe Construction Company Full time

    ** Front Desk Clerk** **Job Category****:** Front Desk/Office **Requisition Number****:** FRONT001751 Showing 1 location **Job Details** **Description** We are always looking for the most qualified and experienced professionals in the industry. We invite you to view our current career opportunities and apply. Position Summary: Front desk clerks assist with...

  • Medical Office Front Desk Lead

    1 day ago

    Arlington, United States Texas Health Physicians Group Full time

    Medical Office Front Desk Lead – Family Care Fast-paced, high-volume clinic looking for a top skilled Medical Office Front Desk Lead. Is that you? Work location: 400 West Arbrook Arlington TX 76014 Work hours: Full Time, 40 hours weekly, Monday – Thursday 8:00am -5:00pm, Friday 8:00am – 1:00pm (Hours may vary) Family Care Department highlights:...

  • Medical Asst/Front Desk

    1 month ago

    Arlington, United States Washington Orthopaedics & Sports Medicine Full time

    Job DescriptionJob DescriptionDescription:Who we are:Aligned Orthopedic Partners is a well-respected private orthopedic team comprised of highly trained, board-certified orthopedic surgeons devoted to delivering patients with the highest orthopedic care possible. Our commitment to finding the best solutions for individual needs sets us apart from the...

  • Front Desk Administrator

    4 weeks ago

    Arlington, United States lionheartkid Full time

    **Front Desk Administrator - Lake Arlington** Arlington, Texas / Academy Teachers & Support / Full Time Lionheart is a non-profit Christian organization committed to excellence in early childhood education. We are passionate about equipping kids to be world changers, and supporting working parents who need quality, affordable care and education for their...

  • Front Desk Administrative Coordinator

    17 hours ago

    Arlington, United States REMAX Full time

    We are a large real estate brokerage located throughout DC and VA. Our office, located in Alexandria, VA, is looking for a candidate to manage the front desk operations. This is a full-time position (9 am - 5 pm Monday-Friday). Responsibilities: Front desk operations include but are not limited to: • Answering multi-line switchboard • Distributing...

  • Front Desk Administrative Coordinator

    2 weeks ago

    Arlington, United States REMAX Full time

    Description We are a large real estate brokerage located throughout DC and VA. Our office, located in Alexandria, VA, is looking for a candidate to manage the front desk operations. This is a full-time position (9 am - 5 pm Monday-Friday). Responsibilities Front desk operations include but are not limited to: •Answering multi-line switchboard...

  • Front Desk Administrative Coordinator

    4 weeks ago

    Arlington, United States REMAX Allegiance Full time

    Job DescriptionJob DescriptionWe are a large real estate brokerage located throughout DC and VA. Our office, located in Alexandria, VA, is looking for a candidate to manage the front desk operations. This is a full-time position (9 am - 5 pm Monday-Friday).Compensation:$15 per hourResponsibilities:Front desk operations include but are not limited...

  • Front Desk at Dental Office

    4 weeks ago

    Arlington, United States Children's Dentistry of Arlington Full time

    Job DescriptionJob DescriptionWe are looking for a friendly and energetic employee to help at the front desk of our Dental Office.  We prefer someone with knowledge of the dental profession as well as being proficient on the computer.  Spanish is not required, but helpful.  This position is for Monday through Friday, but we finish early on Fridays.  This...

  • Front Desk Clerk

    1 month ago

    Arlington, United States Ladgov Corporation Full time

    Job DescriptionJob DescriptionJob title: Front Desk ClerkLocation: Washington, DC Duties/Requirements:The candidate shall serve as the primary liaison for all incoming contacts to the Office of the Judge Advocate General Front Office.Answer incoming calls and inquiries from visitors, using the utmost discretion in screening and referring calls and visitors...

  • Front Desk at Dental Office

    4 weeks ago

    Arlington, United States Children's Dentistry of Arlington Full time

    Job DescriptionJob DescriptionWe are looking for a friendly and energetic employee to help at the front desk of our Dental Office. We prefer someone with knowledge of the dental profession as well as being proficient on the computer. Spanish is not required, but helpful. This position is for Monday through Friday, but we finish early on Fridays. This...