Operation Manager
6 days ago
CVS Health Operations Manager - Chestnut Hill, Massachusetts Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world.
Position Summary
The Operations Manager is a member of the Store Management team, responsible for helping people on their path to better health by driving store execution and performance while building consumer loyalty through excellent customer service. Under the supervision of the Store Manager, the Operations Manager will maintain an engaged, productive store team through strong leadership.
The Operations Manager is responsible for supporting the Store Manager in the total leadership and strategic operation of a CVS/pharmacy store, including:
Overall store management, supervision, and policy implementation
Sales and inventory management
Employee staffing, training, and development
Customer service leadership
Essential Functions:
Management:
Lead others and work effectively with store crews
Supervise, assign and direct activities of the store’s crew
Effectively communicate information to store crew and supervisors in an open and timely manner
Support Store Manager with action plans for operational and service improvement
Customer Service:
Assist customers with their questions, problems, and complaints
Promote CVS customer service culture (greet, offer help, and thank)
Required Qualifications:
Deductive reasoning ability, advanced analytical skills, and computer skills.
Advanced communication skills, leadership, supervision, and influencing skills.
Ability to work a full-time flexible schedule, including early morning, overnight, and weekend shifts.
Preferred Qualifications:
Experience as a retail manager or supervisor.
Education:
High School diploma or equivalent preferred but not required.
Pay Range:
The typical pay range for this role is $17.00 - $31.00, depending on experience, education, geography, and other relevant factors.
In addition to your compensation, enjoy a full range of medical, dental, and vision benefits. Eligible employees may enroll in the Company’s 401(k) retirement savings plan, and an Employee Stock Purchase Plan is also available. The Company provides fully-paid term life insurance, short-term and long-term disability benefits, numerous well-being programs, education assistance, free development courses, and a CVS store discount.
We anticipate the application window for this opening will close on: 02/06/2025.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws.
We are an equal opportunity and affirmative action employer.
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