Operations Manager

6 days ago


Newton, United States CVS Health Full time

Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand - with heart at its center - our purpose sends a personal message that how we deliver our services is just as important as what we deliver.

Our Heart At Work Behaviors™ support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable.

Position Summary

The Operations Manager is a member of the Store Management team, and as such, fulfills the company purpose of helping people on their path to better health by driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. Under the supervision of the Store Manager, the Operations Manager will maintain an engaged, productive store team through strong leadership, demonstrating initiative and leading by example.

The Operations Manager is responsible for supporting the Store Manager in the total leadership and strategic operation of a CVS/pharmacy store including:

  • Overall store management, supervision, and policy implementation
  • Sales and inventory management
  • Employee staffing, training, and development
  • Financial management
  • Customer service leadership
Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers are not eligible for direct promotion to Store Manager. Candidates with a short-term goal of becoming a CVS Store Manager should instead apply for Store Manager in Training openings.

Essential Functions:

1. Management

Lead others and work effectively with store crews

Supervise, assign and direct activities of the store's crew

Effectively communicate information to store crew and supervisors in an open and timely manner

Support Store Manager with actions plans for operational and service improvement

2. Customer Service

Assist customers with their questions, problems and complaints

Promote CVS customer service culture (greet, offer help, and thank)

Required Qualifications
  • Deductive reasoning ability, advanced analytical skills and computer skills.
  • Advanced communication skills, leadership, supervision, and influencing skill
  • Ability to work a full-time flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise
Preferred Qualifications
  • Experience as a retail manager or supervisor


Education

High School diploma or equivalent preferred but not required.

Pay Range

The typical pay range for this role is:

$17.00 - $31.00

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.

In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities. The Company offers a full range of medical, dental, and vision benefits. Eligible employees may enroll in the Company's 401(k) retirement savings plan, and an Employee Stock Purchase Plan is also available for eligible employees. The Company provides a fully-paid term life insurance plan to eligible employees, and short-term and long term disability benefits. CVS Health also offers numerous well-being programs, education assistance, free development courses, a CVS store discount, and discount programs with participating partners. As for time off, Company employees enjoy Paid Time Off ("PTO") or vacation pay, as well as paid holidays throughout the calendar year. Number of paid holidays, sick time and other time off are provided consistent with relevant state law and Company policies.

For more detailed information on available benefits, please visit Benefits | CVS Health

We anticipate the application window for this opening will close on: 01/06/2025

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
  • Operation Manager

    6 days ago


    Newton, United States CVS Health Full time

    CVS Health Operations Manager - Chestnut Hill, Massachusetts Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Position Summary The Operations Manager is...


  • Newton, Massachusetts, United States Fraser Engineering Company, Inc Full time

    Fraser Engineering Company, Inc. is a Newton MA based Mechanical Contractor with a rich history of outstanding craftsmanship and collaborative partnerships with customers.We are seeking an experienced HVAC Service Manager to lead our 24/7 Service Department. The ideal candidate will have a minimum of 5 years' experience in a senior operations role and a...


  • Newton, Massachusetts, United States Whole Foods Market Full time

    At Whole Foods Market, we're seeking a highly skilled Department Operations Manager to join our team. In this role, you'll assist the Department Manager in overseeing daily operations, ensuring profitability, expense control, and regulatory compliance. You'll also lead and develop Team Members, fostering a positive company image by providing excellent...


  • Newton, Kansas, United States Creative Financial Staffing Full time

    Controller (Business and Financial Operations)Position Overview:We are seeking a skilled Controller to join our client's team, who will report directly to the Company CFO and have a dotted line reporting relationship to the President/COO. The ideal candidate will manage and provide critical financial information to senior management, overseeing all aspects...


  • Newton, Massachusetts, United States Initiative on Land, Housing & Property Rights, Boston College Law School Full time

    Job Title: Finance and Operations ManagerThe Initiative on Land, Housing & Property Rights, Boston College Law School, is seeking a highly skilled Finance and Operations Manager to join our team. This is an exciting opportunity to work in a dynamic and fast-paced environment, contributing to the growth and success of our organization.Key...


  • Newton, Massachusetts, United States Initiative on Land, Housing & Property Rights, Boston College Law School Full time

    Job DescriptionThe Initiative on Land, Housing & Property Rights, Boston College Law School is seeking a highly skilled Finance Operations Manager to join our team. As a key member of our leadership team, you will be responsible for establishing systems and procedures to enable the work of the Initiative to be done in an efficient and high-quality way.You...


  • Newton, United States Walgreens Full time

    Job Description:As a Pharmacy Operations Manager at Walgreens, you will be responsible for overseeing the day-to-day operations of the pharmacy, ensuring efficient workflow and a positive patient experience. This role requires a strong leader who can manage a team of pharmacy technicians and cashiers, while also maintaining a high level of customer...


  • Newton, Massachusetts, United States Wenspok Companies Full time

    Restaurant Operations ManagerAs a Restaurant Operations Manager at Wenspok Companies, you will be responsible for managing the day-to-day operations of a Wendy's restaurant. This includes training and developing staff, creating a warm and welcoming work environment, and ensuring that food safety procedures are followed. You will also be responsible for...


  • Newton, Iowa, United States QuickVisit Urgent Care Full time

    Job SummaryQuickVisit Urgent Care is seeking a skilled Clinic Manager to lead our team in Newton, Iowa. As a key member of our operations team, you will be responsible for ensuring the smooth day-to-day functioning of our clinic, delivering high-quality patient care, and driving business growth.Key Responsibilities:Develop and implement operational...


  • Newton, New Jersey, United States Glass Meadows Full time

    Job SummaryGlass Meadows Inc. is seeking an experienced Extraction Manager to oversee the manufacturing process from input biomass through allocation, hydrocarbon extraction, solventless extraction, refinement, post-processing, and infusion. This role requires a proactive multitasker who thrives in a fast-paced environment and is committed to maintaining...


  • Newton, Massachusetts, United States Restore Cryotherapy Full time

    Job Title: General ManagerRestore Cryotherapy is seeking an experienced General Manager to lead the operations of our store in Newton, Massachusetts.Job Summary:We are looking for a highly motivated and results-driven individual to join our team as a General Manager. The successful candidate will be responsible for overseeing the day-to-day operations of our...


  • Newton, Massachusetts, United States West Quality Food Service, Inc. Full time

    Market Coach OpportunityWest Quality Food Service, Inc. is a 47-year-old company with a proven track record of success, operating as a premier operator within its brand. We are seeking a proactive, self-motivated, and ethical Multi-Unit Manager to take our company to the next level of excellence.Key Responsibilities:Oversee training and development in the...


  • Newton, Iowa, United States Pizza Ranch Full time

    About Pizza RanchPizza Ranch Inc. is a fast-casual restaurant chain that has been serving high-quality food and providing exceptional customer service since 1981. Our unique concepts specialize in pizza, chicken, salad, and dessert buffet, as well as delivery and take-out. With over 200 locations in thirteen states, we have grown steadily and continue to...


  • Newton, New Jersey, United States Kohl's Full time

    About the RoleWe are seeking a highly skilled and organized Store Operations Manager to join our team at Kohl's. As a key member of the store leadership team, you will be responsible for efficiently and effectively supporting the store leadership team and associates in the administrative and operational functions of the store.You will use technology to...


  • Newton, Kansas, United States Creative Financial Staffing Full time

    Controller Job DescriptionWe are seeking a skilled Controller to join our client's team, reporting directly to the Company CFO and having a dotted line reporting relationship to the President/COO. The ideal candidate will manage and provide critical financial information to senior management, overseeing all aspects of financial operations, including accounts...


  • Newton, Iowa, United States Pizza Ranch Full time

    About UsPizza Ranch Inc. is a fast-casual restaurant chain that has been serving communities since 1981. Our unique concepts specialize in pizza, chicken, salad, and dessert buffet, as well as delivery and take-out. With over 200 locations in thirteen states, we have grown steadily and continue to innovate.We strive to make a positive impact on our guests,...


  • Newton, Kansas, United States Creative Financial Staffing Full time

    ControllerPosition Overview:We are seeking a highly skilled and experienced Controller to join our client's team. The ideal candidate will be responsible for managing and providing critical financial information to senior management, overseeing all aspects of financial operations, including accounts receivable and payable, production, inventory, billing,...


  • Newton, Kansas, United States Creative Financial Staffing Full time

    Controller Job DescriptionWe are seeking a highly skilled Controller to join our client's team. As a key member of the financial management team, you will be responsible for overseeing all aspects of financial operations, including accounts receivable and payable, production, inventory, billing, collections, payroll, and auditing.Key...


  • Newton, Massachusetts, United States Carrols Corporation Full time

    Breakfast Coordinator RoleAbout the OpportunityCarrols Corporation, a leading Burger King restaurant operator, is seeking a skilled Breakfast Coordinator to join our team. As a Breakfast Coordinator, you will play a critical role in ensuring the success of our breakfast operations.Key ResponsibilitiesLead the restaurant team during breakfast hours, ensuring...


  • Newton, Massachusetts, United States H&R Block Full time

    Job Title: Associate Team LeaderAbout the Role:At H&R Block, we're looking for a motivated and organized Associate Team Leader to support our retail tax offices during the busy tax season. As a key member of our team, you'll be responsible for ensuring exceptional client experiences and providing daily operations direction for the tax office.Key...