Technical Product Manager

7 days ago


Bethesda, United States GetWellNetwork Full time

Title: Technical Product Manager
Reporting to: Product Leader
Location: This position can be based remotely. Strong preference for San Francisco Bay area, the Washington, D.C. Area, Mid-Atlantic, or Northeast US. Get Well’s headquarters are in Bethesda, Maryland.
Opportunity:
Get Well is on a mission to help patients and families take an active role in their health care. We are looking for passionate, hard working people to work collaboratively to create products that have real, measurable impact on patient engagement with the potential to transform the patient care industry.

This Technical Product Manager role will focus on building consumer experiences for patients and clinicians across mobile and web technologies that drive short and long-term growth within domestic and international markets. You’ll collaborate with a team of product managers, designers, engineers, and data scientists to drive data-informed decisions, develop roadmaps, and make strategic product decisions to help millions of patients in some of their most challenging moments of need.
Responsibilities:
Collaborate with product leadership on strategy and roadmap execution
Own, manage and drive a prioritized product backlog and collaborate daily with our product managers and engineering leads to deliver quality features and products within the expected timeline
Execute delivery of key product documentation and components: Detailed user stories with technical and non-technical requirements
Detailed Product Requirements Definition (PRD)
Product Release Plans
KPIs - product SaaS license bookings, SaaS AAR, SaaS AAR Growth rate; gross margin, contribution margin
Market share vs SAM; competitive product position
Training, implementation, and user guides
Product marketing materials and support

Liaison with and participate in product sprints with SW/AI development teams
Client referenceability with regard to value delivered
Releases on schedule with functionality as promised
Partner closely with product, engineering and UX to develop detailed and actionable epics and stories
Be the voice of the user: collaborate with our clients and users to attain a deep understanding of their needs and wants
Evaluate user feedback and improvement areas to identify new feature opportunities that will guide our roadmap
Collect internal stakeholder and partner teams’ feedback for feature development and enhancements
Monitor and report on users’ reactions and usage post launch
Assist with market research and competitive analysis
Evaluate market competitors for emerging technical features and technology trends
Perform product demos and training
Requirements:
4-6 years in a product management role
Computer Science or engineering degree, preferred but not required
Experience building an end user product
Experience with mobile products and analytics/benchmarking/reporting highly preferred
Ability to manage self and team to goals and deadlines
Experience working with development and UI/UX
Experience with lean / agile methodologies
Healthcare experience is a plus
Outstanding communication skills, both written and verbal
Adhere to all organizational information security policies and protect all sensitive information including but not limited to ePHI and PHI in accordance with organizational policy and Federal, State, and local regulations
Experience building healthcare enterprise platforms
Understanding of APIs
AI/ML experience is a plus

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