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Sr Director IT Vendor Management
1 month ago
As one of the largest investor-owned utility companies in the United States, PPL Corporation (NYSE: PPL) is committed to creating long-term, sustainable value for our 3.5 million customers, our shareowners, and the communities we serve. Our high-performing regulated utilities — PPL Electric Utilities, Louisville Gas and Electric, Kentucky Utilities, and Rhode Island Energy — provide an outstanding experience for our customers, consistently ranking among the best utilities in the nation. PPL’s companies are also addressing challenges head-on by investing in new infrastructure and technology that is creating a smarter, more reliable, and resilient energy grid. We are committed to doing our part to advance a cleaner energy future and drive innovation that enables us to achieve net-zero carbon emissions by 2050 while maintaining energy reliability and affordability for the customers and communities we serve. PPL is a positive force in the cities and towns where we do business, providing support for programs and organizations that empower the success of future generations by helping to build and maintain strong, diverse communities today.
Overview The Sr Director, IT Vendor Management is responsible for developing and leading the vendor management strategy to ensure the efficient oversight and management of IT vendor relationships and performance. This role includes working closely with Sourcing and Value Stream Leads in establishing strong relationships with key suppliers, negotiating favorable terms, ensuring quality and performance standards, and mitigating risks. This is a senior leadership role that sits within the IT organization working directly with Sourcing/Supply Chain leads.
NOTE: This position is hybrid to one of our local offices in: Allentown, PA; Louisville, KY or Providence, RI.
Responsibilities Develop and implement a comprehensive vendor management strategy aligned with the company's goals.
Identify and establish relationships with key suppliers including identification of strategic, emerging, and transactional partnerships, guiding relationship leads on best practices in relationship management.
Develop vendor management scorecards, establish review methodologies, and define relationship leads for IT.
Provide ongoing support for relationship owners in conducting vendor management performance reviews, vendor evaluations, and life-cycle management of the vendor relationship.
Provide the technology terms and considerations, conditions, and pricing recommendations with vendors to secure the best possible deals and engagements structures that leverage strategic partnerships.
Manage Managed Service Provider (MSP) relationships and performance.
Manage contract renewals, amendments, and terminations to minimize IT costs and maximize value to the company.
Develop and implement vendor performance metrics and KPIs.
Conduct regular performance reviews and audits of vendors to ensure compliance with agreements and performance standards.
Address and resolve vendor performance issues promptly.
Identify potential risks in the vendor supply chain and develop mitigation strategies.
Ensure compliance with regulatory requirements and industry standards.
Maintain up-to-date knowledge of market trends, pricing, and supply chain developments.
Collaborate with internal departments, including finance, legal, and operations, to align vendor management activities with company objectives.
Act as a point of escalation for vendor-related issues.
Communicate effectively with stakeholders to ensure transparency and alignment.
Qualifications Education
Bachelor's degree in Business Administration, Supply Chain Management, or a related field; Master’s degree preferred but not required.
Experience
10-15 years of experience in vendor management, procurement, MSP oversight, or supply chain management, with at least 5 years in a leadership role.
Proven track record of successful vendor negotiations and contract management.
Strong analytical, problem-solving, and decision-making skills.
Excellent interpersonal and communication skills.
Ability to lead and motivate a team in a fast-paced environment.
Proficiency in vendor management software and tools.
Strong understanding of market trends and industry best practices.
Preferred Qualifications
Advanced degree or relevant certifications (e.g., CPSM, CIPS) would be a plus.
Utilities industry experience.
Remote Work The company reserves the right to determine if this position will be assigned to work on-site, remotely, or a combination of both. Assigned work location may change. In the case of remote work, physical presence in the office/on-site may be required to engage in face-to-face interaction and coordination of work among direct reports and co-workers.
Our company is an equal opportunity, affirmative action employer dedicated to diversity and the strength it brings to the workplace. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, national origin, protected veteran status, sexual orientation, gender identity, genetic information, disability status, or any other protected characteristic.
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