General Manager

7 days ago

San Jose, United States Blaze Pizza Full time

Looking for a dynamic General Manager to join the Blaze Family If you love operating successful restaurants, developing teams, and creating memorable guest experiences, come work for Blaze.

We're seeking a hands-on, results-driven GM who can bring their experience and passion for the pizza industry to our bustling restaurant. If you're a master of operations, a skilled team builder and have a passion for delivering a superior customer experience, then we want to hear from you

As GM, you'll have the opportunity to shape the direction of our restaurant and ensure that every aspect of our business is running smoothly. You'll be responsible for managing day-to-day operations. If you love operating successful restaurants, developing teams, and creating memorable guest experiences, come work for Blaze.

About the Role:

The General Manager (GM) is responsible and accountable for all restaurant activities. All activities of the General Manager are expected to be consistent with and supportive of the restaurant's business plan. The GM leads by example in maximizing great guest service and running great shifts to grow the business through use of brand standards and operations excellence tools to ensure business results are achieved.

•Demonstrates leadership skills that positively reinforce the Blaze Pizza culture, communicates clearly with a collaborative mindset to resolve conflict, problem solve and influence behavior.

•Serve as a role model by ensuring the proper execution of all Blaze processes, systems, and standards.

•Provide leadership by engendering excitement, enthusiasm, a positive mental attitude, and commitment toward Company objectives. Create a team atmosphere that is focused on igniting joy with our guests and team members.

•Recruit and equip team members to deliver great guest interactions and deliver consistent product quality.

•Ensure local health and safety codes, and company safety and security policies are met to ensure guest and team safety.

•Manage restaurant Speed with Service (SWS) and OLO performance targets every shift.

•Serves as a role model in resolving guest feedback and works to exceed guest service standards.

•Coaches team on guest feedback, product quality and speed with service opportunities

•Provide coaching and regular performance feedback to motivate and improve the performance of all team members.

•Communicates and schedules maintenance in the restaurant, monitors equipment cleaning schedules; coordinates facility upgrades or equipment replacement with the corporate support team.

•Perform all other duties, as assigned.

Benefits of joining our team:

•Excellent Pay + Bonus System

•Tuition Discount

•Exclusive Discounts - Travel, Entertainment, and more

•Get your birthday off

•Flexible Work Schedule

•Health, Dental & Vision

•401K

•STD & LTD Insurance

Qualifications

•2 - 5 + years of Operations Management experience in QSR, Fast-Casual, Casual Dining or Retail environment

•Proven skills in employee and guest satisfaction; financial performance

•High School diploma

•Basic computer literacy and data analytics knowledge

•Open availability and able to work flexible hours that may include mornings, evenings, weekends, nights and/or holidays.

•Demonstrated track record in the manager selection, coaching and development.

•Good oral/written communication skills with exceptional team-building experience

•Positive and energetic self-starter, with a passion for leadership

Learn More About Us

•USA Today - "Is this America's Best Fast-Food Pizza?"

•Business Insider - "These 25 Companies are Revolutionizing Retail"

•Bloomberg - "LeBron James-Backed Pizza Chain to Expand Outside North America"

•Business Insider - "How a pizza shop backed by LeBron James became the fastest-growing restaurant chain ever"

Join the Blaze family and work in an environment that encourages you to have fun, be yourself, and be financially rewarded while you build your career. Blaze Pizza is the nation's leading fast-casual pizza concept with more than 340 restaurants across 41 states and 6 countries. Blaze Pizza is committed to delivering a one-of-a-kind Guest experience and unparalleled high-quality products. Known for its savory artisanal pizzas and customizable made-to-order menu, Blaze leads the industry in menu innovation and product excellence. Blaze Pizza is backed by private equity firm Brentwood Associates and founding investors include LeBron James, Maria Shriver, movie producer John Davis, and Boston Red Sox co-owner Tom Werner.

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