Digital Account Manager With Top Growth Partner Agency

2 weeks ago

Woodland Hills, United States Influential Full time

Account Manager at Influential Inc.

Influential Inc. is seeking a dynamic and experienced Account Manager to join our championship team. The ideal candidate will oversee a portfolio of client accounts, ensuring client satisfaction and driving results.

Responsibilities:

  • Manage client relationships from onboarding to ongoing strategy implementation
  • Oversee multiple client accounts and serve as the primary point of contact
  • Develop and maintain strong client relationships
  • Collaborate with internal teams to deliver on client goals
  • Monitor and report on account performance and KPIs
  • Identify upsell opportunities and contribute to account growth
  • Manage client expectations and resolve issues
  • Maintain accurate client data and documents in our systems
Requirements:
  • 3+ years of experience in account management, preferably in a marketing or sales agency
  • Strong communication and interpersonal skills
  • Ability to manage multiple projects and priorities simultaneously
  • Problem-solving mindset and strategic thinking abilities
  • Proficiency with CRM systems, project management tools, and data analysis
  • Experience with Slack, Pipedrive, Zapier, Clickfunnels, and GoHigh Level is a plus
We're Looking For Someone Who:
  • Embodies our high standards and commitment to excellence
  • Demonstrates a "Mamba Mentality" in their approach to work
  • Contributes to a positive and collaborative team culture
  • Is motivated to continuously improve their skills and knowledge
Measures of Success:
  • 95%+ client retention rate
  • 90%+ client satisfaction score
  • 20%+ year-over-year growth in account value (we know, not easy )
  • 100% adherence to Influential Integration SOP for new client onboarding
At Influential Inc., we believe in never settling, giving our all, and maintaining a championship mindset. If you're ready to join a team that demands excellence and values hard work combined with skills, lets chat

To apply, please submit your resume, LinkedIn profile, and a brief video explaining why you'd be a great fit for this role to team@influentialpros.com.

Requirements
  • 3+ years of experience in account management, preferably in a marketing or sales agency
  • Strong communication and interpersonal skills
  • Ability to manage multiple projects and priorities simultaneously
  • Problem-solving mindset and strategic thinking abilities
Proficiency with CRM systems, project management tools, and data analysis
  • Experience with Slack, Pipedrive, Zapier, Clickfunnels, and GoHigh Level is a plus
Benefits

1. Career Growth Opportunities:
  • Work with a diverse portfolio of clients across various industries
  • Potential for advancement within a growing company. We are a baby company but have the biggest brands under management with lots of potential.
  • Continuous learning and skill development in marketing and client management
2. Professional Development:
  • Exposure to cutting-edge marketing strategies and tools
  • Opportunity to work with and learn from high-performing team members
  • Encouragement to continuously improve skills and knowledge
3. Challenging and Rewarding Work:
  • Opportunity to directly impact client success and company growth
  • Variety in day-to-day tasks and client interactions
  • Recognition for exceeding client expectations and meeting KPIs
4. Collaborative Work Environment:
  • Be part of a championship team with high standards
  • Work closely with various internal teams, fostering cross-functional skills
  • Positive and supportive company culture. We have fun.
5. Autonomy and Responsibility:
  • Manage your own portfolio of clients
  • Take ownership of client relationships and strategies
  • Opportunity to create and implement SOPs as the role matures
6. Tools and Resources:
  • Access to modern CRM systems and project management tools
  • Training and support in using industry-leading platforms
  • Paid trainings to advance your growth
7. Performance-Based Recognition:
  • Clear measures of success (KPIs) to track your impact
  • Potential for bonuses or promotions based on client retention and growth
  • Potential for raises and promotions within the company. If you see yourself as a potential COO at a growing agency, this would be the role for you
8. Work-Life Balance:
  • Clearly defined working hours for client communication
  • Structured processes for managing multiple projects efficiently
9. Company Culture:
  • Be part of a team that values excellence, hard work, and continuous improvement
  • Work in an environment that promotes the "Mamba Mentality" of dedication and perseverance
10. Networking Opportunities:
  • Interact with diverse clients and industry professionals
  • Build a strong professional network within the marketing and sales industry

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