Service Manager
1 month ago
Berglund Automotive is a leading automotive dealership group with 10 locations, representing 20 different automotive brands throughout Southwest and Central Virginia. With a strong commitment to customer satisfaction, we provide a wide range of new and used vehicles, as well as exceptional service and repair options. Our dedicated team strives to create a positive and rewarding experience for every customer. We are seeking a Service Manager, specializing in imports, with a strong background in dealership service management to oversee the daily operations of multiple brands. This role is responsible for ensuring the highest standards of customer service, efficiency, and profitability. Key Responsibilities: * Manage the daily operations of the service department to ensure the operation runs smoothly and meets or exceeds targets. * Lead, motivate, and support a team of technicians and service advisors. * Drive the department's financial performance by increasing customer pay, maximizing hours per repair order, and managing inventory efficiently. * Ensure high levels of customer satisfaction by addressing customer concerns, resolving issues, and maintaining strong relationships. * Collaborate with parts and sales departments to streamline operations and communication. * Implement and enforce company policies and procedures. * Train and develop service department staff. Qualifications: * Prior experience as a Service Manager in an automotive dealership. * Technical proficiency and understanding of import vehicles. * Strong knowledge of automotive service processes and procedures. * Excellent leadership skills to motivate team and maintain a positive work environment. * Strong problem-solving and decision-making abilities. * Detail-oriented with a focus on quality and efficiency. * Proficiency with computer systems and service management software. What we offer: * Competitive Pay Plan * Career opportunities with a growing organization. * Health, dental, vision, life, and disability benefits. * 401(k) retirement plan. * Paid time off after 3 months. * Paid holidays. * Employee discounts on vehicle purchases and service. Berglund Automotive is an equal opportunity employer, and we encourage candidates from all backgrounds to apply.
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Environmental Services Operations Manager
3 weeks ago
Roanoke, Virginia, United States Clean Harbors Full timeEnvironmental Services ER Project Manager RoleAt Clean Harbors, we're dedicated to solving environmental problems through innovation and a proven methodology. As an Environmental Services ER Project Manager, you'll be responsible for organizing, leading, and successfully completing projects in the region, with a strong focus on safety and quality.Manage...
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Industrial Services Operations Manager
3 weeks ago
Roanoke, Virginia, United States Commercial Steel Erection, Inc. Full timeAbout the RoleCommercial Steel Erection, Inc. is seeking a highly skilled Industrial Services Operations Manager to oversee our industrial services crew. This is an exciting opportunity for an experienced professional to join our team and contribute to the success of our organization.Key Responsibilities:Site Supervision: Direct and supervise up to 10...
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Home Service Operations Manager
5 days ago
Roanoke, Virginia, United States Classet Full timeAbout the RoleWe are looking for a Home Service Operations Manager to lead our team of handymen and provide expert handyman services to our customers. In this role, you will oversee daily operations, manage staff, and ensure high-quality work.Our ideal candidate has a strong background in multiple trades, excellent leadership skills, and the ability to...
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Field Service Project Manager
6 months ago
Roanoke, United States Clean Harbors Full timeHepaco, a Clean Harbors company is the leading provider of environmental, energy and industrial services throughout the United States, Canada, Mexico and Puerto Rico. Everywhere industry meets environment, Clean Harbors is on-site, providing premier environmental, energy and industrial services. We are solving tough problems through innovation and proven...
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Service Center Manager Team Lead
3 weeks ago
Roanoke, Virginia, United States Valvoline Instant Oil Change Full timeWe are seeking a highly motivated and experienced Service Center Manager Team Lead to join our team at Valvoline Instant Oil Change. As a key member of our leadership team, you will be responsible for driving business growth and improving customer satisfaction by leading and developing a high-performing team.OverviewThis is an exciting opportunity for a...
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CUSTOMER SERVICE MANAGER
1 week ago
Roanoke, United States Canteen Full timeJob DescriptionJob Description Canteen Schedule: Monday - Friday (early am & based on business need)Salary Range: $50,000 to $55,000 /year, plus yearly bonus incentive & car provided The advertised program is a conversational recruiting assistant that helps you apply to jobs with Compass Group. Message frequency varies. Message and data rates may apply....
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Food Service Operations Manager
3 weeks ago
Roanoke, Virginia, United States TKC Holdings Full timeAbout UsTrinity Services Group (TSG) is a leading provider of food service and hospitality services to correctional facilities. We are committed to delivering exceptional quality and customer satisfaction.Career OpportunityWe are seeking a highly motivated and experienced Food Service Supervisor to join our team at TKC Holdings. As a Food Service Supervisor,...
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Customer Service Operations Manager
11 hours ago
Roanoke, Virginia, United States Compass Group, North America Full timeAbout CanteenCanteen is a leading foodservice company that brings break time to everyone. We combine food, service, and experience backed by industry-leading technology to help companies create a better workplace and connect their employees.Our people are at the heart of everything we do. Their dedication, collaboration, and passion fuel our growth. We're...
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Customer Service and Stock Management
2 weeks ago
Roanoke Rapids, North Carolina, United States Rainbow Shops Full timeJob Title: Customer Service and Stock ManagementAbout the Position:Rainbow Shops is hiring a customer service and stock management professional to lead our team in delivering exceptional customer experiences and maintaining efficient store operations.Main Responsibilities:Handle customer complaints and resolve issues in a timely and professional mannerManage...
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Meat Department Leader
7 days ago
Roanoke, Virginia, United States Kroger Full timeJoin Kroger as a Meat Department Leader where you will be responsible for leading the team to achieve exceptional customer service and sales results in the meat department. As a key member of our store team, you will play a crucial role in ensuring that our customers receive the highest level of service and satisfaction.About the JobWe are looking for an...
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Customer Service Representative
1 week ago
Roanoke, United States Meadows Garage Doors Full timeDescriptionHome Service Industry experience preferred! Join our growing, family-oriented team at Meadows Garage Doors! We're seeking an organized, solutions-focused Customer Service Representative/Administrative Assistant to help us provide top-quality service to our expanding client base. In this role, you'll manage and prioritize service requests, organize...
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Administrative Services Director
3 weeks ago
Roanoke, Alabama, United States Horizon Vert Pure LLC Full timeJob OverviewHiring for a highly skilled Administrative Services Director to oversee the daily operations of our organization. This role involves managing administrative activities, planning work facilities, and providing support to the management team.Key Responsibilities:Maintain accurate records and information systemsCreate and manage bills, purchase...
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Customer Service Representative
3 weeks ago
Roanoke, Virginia, United States Apple Market Full timeAbout the RoleWe are seeking a highly skilled Customer Service Representative to join our team at Apple Market. As a key member of our sales team, you will be responsible for delivering exceptional customer experiences and driving sales growth.The successful candidate will have excellent communication and interpersonal skills, with the ability to work...
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Retail Service Specialist
7 months ago
Roanoke, United States O'Reilly Auto Parts Full timeThe Retail Service Specialist will support the Store Manager and Assistant Managers in areas of sales, customer service, store appearance, and store operations. This position will also assume shift management responsibilities in the absence of Assistant or Store Manager. ESSENTIAL JOB FUNCTIONSLead store team members in providing excellent customer service...
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Customer Service Representative
7 days ago
Roanoke, Virginia, United States Apple Market Full timeJob SummaryWe are seeking a highly motivated and personable Retail Sales Associate to join our midday shift team. As a key member of our team, you will provide top-notch customer service, manage store appearance and stock, handle cash transactions, and ensure a safe shopping environment.Key ResponsibilitiesCustomer Service Hero: Provide exceptional service...
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Service Excellence Specialist
11 hours ago
Roanoke, Virginia, United States Graybar Full timeIn this Customer Service Representative position, you will play a critical role in ensuring customer satisfaction by serving as a key contact and liaison. You will interact with customers on an ongoing basis, entering orders, handling requests, and providing support in a timely, professional, and courteous manner.Key Responsibilities:Ensure high-quality...
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Director of Surgical Services
3 months ago
Roanoke, United States i4 Search Group Full timeJob DescriptionJob DescriptionPOSITION TYPE: Registered Nurse (RN)SPECIALTY UNIT: Director of Surgical ServicesLOCATION: Roanoke, VAShift: DayJOB TYPE: Full-Time PermanentPosition Summary:The Director of Surgical Services Department leads the perioperative team by focusing on safe patient care while effectively managing operations. The Director Surgical...
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Customer Service Representative
11 hours ago
Roanoke, Virginia, United States Layman Distributing Full timeJob DescriptionWe are seeking a highly motivated and organized Administrative Assistant to join our team at Layman Distributing, one of the leading wholesale distributors in the Mid-Atlantic region.The successful candidate will be responsible for providing top-notch customer service, managing customer relationships, and performing various administrative...
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Member Services Representative
3 weeks ago
Roanoke, Virginia, United States YMCA of Virginia's Blue Ridge Full timeJob Title: Member Services RepresentativeThe YMCA of Virginia's Blue Ridge is seeking a detail-oriented and customer-focused Member Services Representative to join our team. As a key member of our member services team, you will be responsible for delivering exceptional customer service to our members and guests, as well as managing our member services...
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FT Assistant Manager Customer Service
2 weeks ago
Roanoke Rapids, United States Food Lion Full timeCategory/Area of Expertise: Retail OperationsJob Requisition: 405262_external_USA-NC-Roanoke-Rapids Address: USA-NC-Roanoke Rapids-1201 T Weldon Rd Store Code: Store 00506 Front End (7211524) Food Lion has been providing an easy, fresh and affordable shopping experience to the communities we serve since 1957. Today, our 82,000 associates serve more than 10...