Community Support Navigator

3 weeks ago

Quincy, United States Volunteers of America Massachusetts Full time

Description:

The Opportunity: Community Support Navigator, Behavioral Health Services

Job Type: Full-time, Hybrid

Pay: Starting salary of $50,000/ year



What We Do Through our powerful integrated behavioral health care model, we bring together vast resources from a diverse team of caring staff to help each client meet their personal goals. The care we provide paves the way for greater opportunity and second chances by focusing on the critical pillars towards a healthy life: behavioral health, financial stability, and safe housing.


As a Community Navigator, you'll have a dynamic and critical role providing recovery support navigation and community support services to an assigned caseload of high need clientele. Providing care management and system navigation to individuals identified as needing additional support to increase the likelihood of those individuals remaining engaged in treatment.

The Community Navigator serves individuals in the community, at other VOAMASS site locations, and within the Behavioral Health clinic. As a Community Navigator you will work with individuals diagnosed with mental health, substance use, dual diagnosis, and co-occurring disorders. There is no requirement for certification prior to hire. All necessary trainings will be completed upon hire at no cost to you.


This role is about making a difference in the lives of the people we serve. You'll bring the following qualifications:

  • A Bachelor's Degree; is desirable, in psychology, social work, health care administration, or related human service fields.
  • Minimum of two years' experience with social service organizations, experience with multiple levels of care deliveries, and experience with case management coordination and service connection.
  • Excellent communication, organization, and computer skills, valid driver's licenses, and reliable transportation are required.
  • Desirable candidates will have prior knowledge of system navigation and resources available to individuals within the MA area.
  • All necessary training for Co-occurring Community support work will be completed upon hire.

Travel Expectation:

The Community Navigator role aligns with the VOAMASS Whole Person Care philosophy of meeting each client where they are at by having a flexible schedule. Services are delivered on a mobile basis, traveling to residential programs, doing community-based work, attending court, conducting housing searches, and other identified services. Telehealth can be used as appropriate; however, this is a case-by-case basis and used as appropriate. Staff may be asked to travel to multiple locations in a day.



Some of your critical responsibilities:

  • Engage with persons served following admission to help individual's access treatment services within VOAMASS and externally with community-based providers.
  • Meet with clients in the community or the office to identify needs, conduct initial assessments and write service plans, and support clients in making and engaging in action steps to meet desired goals.
  • Engage and build rapport with the person served, assist the person served with referrals and coordination to services and resources including primary care, mental health treatment, addiction treatment, recovery support, employment and housing supports, and other social supports identified.
  • Provide follow-up support with the person served to ensure that the person served attended appointments and accessed treatment, troubleshoot and work on individual's goals alongside them.
  • Establish and maintain good working relationships with referral providers (VOAMASS and external) to ensure continued coordination and success of CSP services.
  • Serves as part of the integrated services care team and coordinates care with other providers, (Prescribers, Clinicians other VOA staff, and external) to enhance persons served experiences and supports a wrap-around service model.
  • Maintains records according to VOAMASS Policies and Procedures, completing all documentation and authorizations promptly, and complies with professional standards as required by third-party payors/insurances and VOAMASS.

Since 1934, VOAMASS has provided critical services to the residents of the Commonwealth. From pioneering early residential treatment programs in the 1960's to leading today in the field of mental health programming, VOAMASS can be counted on to tackle our greatest challenges


For full-time employees, including our Community Support Navigator, our comprehensive and generous benefits package includes:

  • All necessary trainings are offered at no cost to you
  • Excellent health, vision, and dental insurance with 85% of medical deductible and certain co-pays paid by employer
  • Multiple opportunities to use pre-tax dollars to save for expenses such as health care (flexible spending account), child care, transit, and parking
  • 403(b) retirement plan with employer match
  • 24/7 nurse hotline for urgent health questions
  • Employee assistance program to provide help with family concerns, stress management, legal issues, and more
  • Employer-paid long-term disability and life insurance
  • Pet insurance
  • Tuition remission programs
  • Loan forgiveness (Public Service Loan Forgiveness (PSLF) program)
  • Generous vacation benefits, starting at three weeks and moving to four weeks after three years of employment
  • 14 paid holidays, higher than industry average
  • Fitness/wellness reimbursement to cover expenses such as gym membership
  • Employee discount program on hundreds of items such as computers, cell phone plans and accessories, furniture, hotels, vacation home rentals, etc.
  • Cash bonus, with no annual cap, for referring other qualified candidates for employment

VOAMASS is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

Requirements:




Compensation details: 0 Yearly Salary



PI409a4f69101b-7128

  • Community Support Navigator

    3 weeks ago

    Quincy, United States Volunteers of America Massachusetts Full time

    Job DescriptionJob DescriptionDescription:The Opportunity: Community Support Navigator, Behavioral Health ServicesJob Type: Full-time, HybridPay: Starting salary of $50,000/ year What We Do || Through our powerful integrated behavioral health care model, we bring together vast resources from a diverse team of caring staff to help each client meet their...

  • Community Support Navigator

    4 weeks ago

    Quincy, United States Volunteers of America of Massachusetts Full time

    Job DescriptionJob DescriptionThe Opportunity: Community Support Navigator, Behavioral Health ServicesJob Type: Full-time, HybridPay: Starting salary of $50,000/ year What We Do || Through our powerful integrated behavioral health care model, we bring together vast resources from a diverse team of caring staff to help each client meet their personal goals....

  • Community Support Navigator

    3 weeks ago

    Quincy, MA, United States Volunteers of America Massachusetts Full time

    Description: The Opportunity: Community Support Navigator, Behavioral Health ServicesJob Type: Full-time, HybridPay: Starting salary of $50,000/ year What We Do Through our powerful integrated behavioral health care model, we bring together vast resources from a diverse team of caring staff to help each client meet their personal goals. The care we provide...

  • Community Support Specialist

    1 month ago

    Quincy, Massachusetts, United States Wyndy LLC Full time

    The Community Support Specialist role at Wyndy LLC involves fostering a positive and inclusive community environment, promoting independent living, and connecting individuals with necessary resources and services.As a Community Support Specialist, you will collaborate with various professionals and organizations to ensure the well-being and overall...

  • L4 Support Engineer

    3 weeks ago

    Quincy, United States Ampstek Full time

    Role :: L4 Support EngineerLocation :: Boston/Quincy MA (Onsite)Type :: ContractJob Description• Highly motivated technical support engineer with excellent communication skills.• 5+ years of experience as support engineer.• 2+ years of hands-on experience in writing complex SQL and PL/SQL code. • Will need to demonstrate solving complex technical...

  • Occupational Therapist

    4 weeks ago

    Quincy, Massachusetts, United States Bay State Community Services Full time

    Job Summary:Bay State Community Services is seeking a skilled Occupational Therapist to provide expert-level OT interventions and services to children and families with complex medical, social, and behavioral conditions in the community and residential setting.Key Responsibilities:Administers direct OT services in a group home setting and in the...

  • Recovery Support Specialist

    4 weeks ago

    Quincy, Massachusetts, United States Vinfen Full time

    Job SummaryVinfen is seeking a qualified Recovery Support Specialist to join our PACT (Program for Assertive Community Treatment) team in providing treatment, rehabilitation and support services to adults with substance abuse conditions and co-occurring mental illness.About UsEstablished in 1977, Vinfen is a nonprofit, health and human services organization...

  • Community Support Professional

    4 weeks ago

    Quincy, Massachusetts, United States Vinfen Full time

    Community Support Professional - Mental Health ServicesWe are seeking a dedicated Community Support Professional to join our team at Vinfen, a nonprofit organization dedicated to providing community-based services to individuals with mental health conditions, intellectual and developmental disabilities, brain injuries, and behavioral health challenges.About...

  • Client Support Processor, Senior Associate

    4 weeks ago

    Quincy, United States State Street Corporation Full time

    Who we are looking for As a member of the Banking Services team you will manage the implementation and maintenance activities for several banking applications while following controls and guidelines that are routinely reviewed and updated. Act as security administrator for several products; regularly interact with various vendors to troubleshoot issues,...

  • Senior Community Outreach Coordinator

    4 weeks ago

    Quincy, Massachusetts, United States Fortcom Health Services Full time

    Job SummaryFortcom Health Services is seeking a highly skilled and compassionate Community Liaison to join our team. The successful candidate will be responsible for promoting the agency and fostering community relations, while also providing culturally appropriate health education, information, support, and counseling to our members and caregivers.Key...

  • Support Assistant

    1 month ago

    Quincy, Florida, United States Wyndy LLC Full time

    We are seeking a reliable and compassionate Support Assistant to provide assistance to individuals in need. This role involves offering support and help in various areas, including daily tasks, emotional support, and ensuring a safe and comfortable environment. Ideal candidates should be adaptable, patient, and able to work independently. Relevant experience...

  • Administrative Support Coordinator

    1 month ago

    Quincy, United States Boston Chinatown Neighborhood Center Part time $18 - $20

    About Family ServicesBCNC’s Family Services department was developed in 2007 to support parents, youth, and children through a holistic approach. Family Services aims to improve the psychosocial well-being of immigrant families in Greater Boston and the South Shore. It achieves this goal by offering linguistically and culturally appropriate short-term...

  • Administrative Support Coordinator

    1 month ago

    Quincy, United States Boston Chinatown Neighborhood Center Full time

    About Family ServicesBCNC’s Family Services department was developed in 2007 to support parents, youth, and children through a holistic approach. Family Services aims to improve the psychosocial well-being of immigrant families in Greater Boston and the South Shore. It achieves this goal by offering linguistically and culturally appropriate short-term...

  • L4 Support Engineer

    2 weeks ago

    Quincy, MA, United States Ampstek Full time

    Role :: L4 Support EngineerLocation :: Boston/Quincy MA (Onsite)Type :: ContractJob Description• Highly motivated technical support engineer with excellent communication skills.• 5+ years of experience as support engineer.• 2+ years of hands-on experience in writing complex SQL and PL/SQL code. • Will need to demonstrate solving complex technical...

  • Day Support Professional

    2 days ago

    Quincy, United States Brockton Area Multi-Servi Full time

    Job DescriptionJob Description[30hrs] - Schedule: Mon-Fri 9a-3p*This position is union represented by a bargaining unit of the American Federation of State, County and Municipal Employees. (AFSME)Essential Functions: To provide support in day programs and in the community that enable individuals served with developmental disabilities and/or brain injuries to...

  • Product Support Specialist

    4 weeks ago

    Quincy, Illinois, United States Knapheide Manufacturing Full time

    Job DescriptionAt Knapheide Manufacturing, we are seeking a highly skilled Product Support Specialist to join our team. The ideal candidate will possess excellent communication skills, a strong understanding of product knowledge, and the ability to provide premier support to our customers.Key Responsibilities:Maintain and process multiple case files daily,...

  • Seasonal Support Driver

    4 weeks ago

    Quincy, United States United Parcel Service Full time

    SHIFT YOUR FUTURE Seasonal Support Driver SHIFT YOUR TEAM Who exactly are UPS Seasonal Support Drivers? As a Seasonal Support Driver you’ll deliver packages throughout their communities, connecting with customers along the way while driving their own vehicle. This is a friendly, physically active crew who enjoy fast-paced work, being outdoors,...

  • Seasonal Support Driver

    4 weeks ago

    Quincy, United States United Parcel Service Full time

    SHIFT YOUR FUTURE Seasonal Support Driver SHIFT YOUR TEAM Who exactly are UPS Seasonal Support Drivers? As a Seasonal Support Driver you’ll deliver packages throughout their communities, connecting with customers along the way while driving their own vehicle. This is a friendly, physically active crew who enjoy fast-paced work, being outdoors,...

  • Seasonal Support Driver

    4 weeks ago

    Quincy, United States United Parcel Service Full time

    SHIFT YOUR FUTURE Seasonal Support Driver SHIFT YOUR TEAM Who exactly are UPS Seasonal Support Drivers? As a Seasonal Support Driver you’ll deliver packages throughout their communities, connecting with customers along the way while driving their own vehicle. This is a friendly, physically active crew who enjoy fast-paced work, being outdoors,...

  • Seasonal Support Driver

    4 weeks ago

    Quincy, United States United Parcel Service Full time

    SHIFT YOUR FUTURE Seasonal Support Driver SHIFT YOUR TEAM Who exactly are UPS Seasonal Support Drivers? As a Seasonal Support Driver you’ll deliver packages throughout their communities, connecting with customers along the way while driving their own vehicle. This is a friendly, physically active crew who enjoy fast-paced work, being outdoors,...