Community Support Navigator

3 weeks ago

Quincy MA United States Volunteers of America Massachusetts Full time

Description:

The Opportunity: Community Support Navigator, Behavioral Health Services

Job Type: Full-time, Hybrid

Pay: Starting salary of $50,000/ year



What We Do Through our powerful integrated behavioral health care model, we bring together vast resources from a diverse team of caring staff to help each client meet their personal goals. The care we provide paves the way for greater opportunity and second chances by focusing on the critical pillars towards a healthy life: behavioral health, financial stability, and safe housing.


As a Community Navigator, you'll have a dynamic and critical role providing recovery support navigation and community support services to an assigned caseload of high need clientele. Providing care management and system navigation to individuals identified as needing additional support to increase the likelihood of those individuals remaining engaged in treatment.

The Community Navigator serves individuals in the community, at other VOAMASS site locations, and within the Behavioral Health clinic. As a Community Navigator you will work with individuals diagnosed with mental health, substance use, dual diagnosis, and co-occurring disorders. There is no requirement for certification prior to hire. All necessary trainings will be completed upon hire at no cost to you.


This role is about making a difference in the lives of the people we serve. You'll bring the following qualifications:

  • A Bachelor's Degree; is desirable, in psychology, social work, health care administration, or related human service fields.
  • Minimum of two years' experience with social service organizations, experience with multiple levels of care deliveries, and experience with case management coordination and service connection.
  • Excellent communication, organization, and computer skills, valid driver's licenses, and reliable transportation are required.
  • Desirable candidates will have prior knowledge of system navigation and resources available to individuals within the MA area.
  • All necessary training for Co-occurring Community support work will be completed upon hire.

Travel Expectation:

The Community Navigator role aligns with the VOAMASS Whole Person Care philosophy of meeting each client where they are at by having a flexible schedule. Services are delivered on a mobile basis, traveling to residential programs, doing community-based work, attending court, conducting housing searches, and other identified services. Telehealth can be used as appropriate; however, this is a case-by-case basis and used as appropriate. Staff may be asked to travel to multiple locations in a day.



Some of your critical responsibilities:

  • Engage with persons served following admission to help individual's access treatment services within VOAMASS and externally with community-based providers.
  • Meet with clients in the community or the office to identify needs, conduct initial assessments and write service plans, and support clients in making and engaging in action steps to meet desired goals.
  • Engage and build rapport with the person served, assist the person served with referrals and coordination to services and resources including primary care, mental health treatment, addiction treatment, recovery support, employment and housing supports, and other social supports identified.
  • Provide follow-up support with the person served to ensure that the person served attended appointments and accessed treatment, troubleshoot and work on individual's goals alongside them.
  • Establish and maintain good working relationships with referral providers (VOAMASS and external) to ensure continued coordination and success of CSP services.
  • Serves as part of the integrated services care team and coordinates care with other providers, (Prescribers, Clinicians other VOA staff, and external) to enhance persons served experiences and supports a wrap-around service model.
  • Maintains records according to VOAMASS Policies and Procedures, completing all documentation and authorizations promptly, and complies with professional standards as required by third-party payors/insurances and VOAMASS.

Since 1934, VOAMASS has provided critical services to the residents of the Commonwealth. From pioneering early residential treatment programs in the 1960's to leading today in the field of mental health programming, VOAMASS can be counted on to tackle our greatest challenges


For full-time employees, including our Community Support Navigator, our comprehensive and generous benefits package includes:

  • All necessary trainings are offered at no cost to you
  • Excellent health, vision, and dental insurance with 85% of medical deductible and certain co-pays paid by employer
  • Multiple opportunities to use pre-tax dollars to save for expenses such as health care (flexible spending account), child care, transit, and parking
  • 403(b) retirement plan with employer match
  • 24/7 nurse hotline for urgent health questions
  • Employee assistance program to provide help with family concerns, stress management, legal issues, and more
  • Employer-paid long-term disability and life insurance
  • Pet insurance
  • Tuition remission programs
  • Loan forgiveness (Public Service Loan Forgiveness (PSLF) program)
  • Generous vacation benefits, starting at three weeks and moving to four weeks after three years of employment
  • 14 paid holidays, higher than industry average
  • Fitness/wellness reimbursement to cover expenses such as gym membership
  • Employee discount program on hundreds of items such as computers, cell phone plans and accessories, furniture, hotels, vacation home rentals, etc.
  • Cash bonus, with no annual cap, for referring other qualified candidates for employment

VOAMASS is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

Requirements:




Compensation details: 0 Yearly Salary



PI409a4f69101b-7128

  • Community Support Navigator

    3 weeks ago

    Quincy, United States Volunteers of America Massachusetts Full time

    Job DescriptionJob DescriptionDescription:The Opportunity: Community Support Navigator, Behavioral Health ServicesJob Type: Full-time, HybridPay: Starting salary of $50,000/ year What We Do || Through our powerful integrated behavioral health care model, we bring together vast resources from a diverse team of caring staff to help each client meet their...

  • Community Support Navigator

    3 weeks ago

    Quincy, United States Volunteers of America Massachusetts Full time

    Description: The Opportunity: Community Support Navigator, Behavioral Health ServicesJob Type: Full-time, HybridPay: Starting salary of $50,000/ year What We Do Through our powerful integrated behavioral health care model, we bring together vast resources from a diverse team of caring staff to help each client meet their personal goals. The care we provide...

  • Community Support Navigator

    4 weeks ago

    Quincy, United States Volunteers of America of Massachusetts Full time

    Job DescriptionJob DescriptionThe Opportunity: Community Support Navigator, Behavioral Health ServicesJob Type: Full-time, HybridPay: Starting salary of $50,000/ year What We Do || Through our powerful integrated behavioral health care model, we bring together vast resources from a diverse team of caring staff to help each client meet their personal goals....

  • Care Navigator Supervisor

    3 weeks ago

    San Rafael, CA, United States Marin Community Clinics Full time

    Overview:In order to make an application, simply read through the following job description and make sure to attach relevant documents.Marin Community Clinics, founded in 1972, is today, a multi-clinic network with a wide array of integrated primary care, dental, behavioral, specialty and referral services. As a Federally Qualified Health Center (FQHC), we...

  • Support Manager

    2 weeks ago

    Easton, MD, United States The Arc Central Chesapeake Region Full time

    Support Manager/Family NavigatorThe Arc Central Chesapeake Region (The Arc) supports people with intellectual and developmental disabilities (IDD) to live the lives they choose. Everyone has unique needs, so at The Arc, there’s no one-size-fits-all approach to our supports.As a Support Manager/Family Navigator, you will facilitate Community Supports and...

  • Support Manager

    2 weeks ago

    Easton, MD, United States The Arc Central Chesapeake Region Full time

    Support Manager/Family Navigator The Arc Central Chesapeake Region (The Arc) supports people with intellectual and developmental disabilities (IDD) to live the lives they choose. Everyone has unique needs, so at The Arc, there’s no one-size-fits-all approach to our supports.As a Support Manager/Family Navigator, you will facilitate Community Supports and...

  • Supportive Services Navigator

    4 weeks ago

    , CO, United States Warren Village Inc. Full time

    Job SummaryWe are seeking a highly skilled and compassionate Supportive Services Navigator to join our team at Warren Village Inc. The ideal candidate will possess excellent communication and interpersonal skills, with the ability to work effectively with diverse populations. This role requires a strong understanding of case management principles, resource...

  • Acute Care RN Navigator

    4 days ago

    Lowell, MA, United States Lowell General Hospital Full time

    This is a great opportunity for an experienced Registered Nurse to work close to home at a 3-time Magnet -recognized community hospital. The Acute Care RN Navigator under the supervision of the Director of Continuity of Care, performs/supervises services according to the policies, procedures, philosophy, and objectives of the department and the...

  • L4 Support Engineer

    2 weeks ago

    Quincy, MA, United States Ampstek Full time

    Role :: L4 Support EngineerLocation :: Boston/Quincy MA (Onsite)Type :: ContractJob Description• Highly motivated technical support engineer with excellent communication skills.• 5+ years of experience as support engineer.• 2+ years of hands-on experience in writing complex SQL and PL/SQL code. • Will need to demonstrate solving complex technical...

  • Clinical RN Navigator

    19 hours ago

    Austin, TX, United States Central Health Full time

    Clinical RN Navigator - Navigation CenterOverview The Nurse Navigator is responsible for the navigation of patients through complex healthcare environments for the optimization of care and outcomes. This position functions autonomously and in collaboration with other members of the healthcare team. Based in the Navigation Center, the Nurse Navigator is...

  • Acute Care RN Navigator

    4 days ago

    Lowell, MA, United States Lowell General Hospital Full time

    This is a great opportunity for an experienced Registered Nurse to work close to home at a 3-time Magnet -recognized community hospital. The Acute Care RN Navigator under the supervision of the Director of Continuity of Care, performs/supervises services according to the policies, procedures, philosophy, and objectives of the department and the...

  • Community Support Specialist

    4 weeks ago

    , MN, United States Wyndy LLC Full time

    The Community Support Specialist plays a vital role in fostering a positive and inclusive community environment. This involves promoting independent living, connecting individuals with necessary resources and services, and collaborating with various professionals and organizations to ensure the well-being and overall satisfaction of community members.Key...

  • Community Support Specialist

    4 weeks ago

    , MI, United States Wyndy LLC Full time

    The Community Support Specialist plays a vital role in fostering a positive and inclusive community environment, promoting independent living, and connecting individuals with necessary resources and services. This role involves collaborating with various professionals and organizations to ensure the well-being and overall satisfaction of community members....

  • Community Resource Navigator, CMPP

    1 month ago

    Glendale, CA, United States International Rescue Committee Full time

    The International Rescue Committee (IRC) responds to the world's worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is one of the world's largest international humanitarian non-governmental organizations...

  • Acute Care RN Navigator

    4 days ago

    Lowell, MA, United States Lowell General Hospital Full time

    This is a great opportunity for an experienced Registered Nurse to work close to home at a 3-time Magnet -recognized community hospital. The Acute Care RN Navigator under the supervision of the Director of Continuity of Care, performs/supervises services according to the policies, procedures, philosophy, and objectives of the department and the hospital. ...

  • Acute Care RN Navigator

    1 week ago

    Lowell, MA, United States Lowell General Hospital Full time

    This is a great opportunity for an experienced Registered Nurse to work close to home at a 3-time Magnet -recognized community hospital. The Acute Care RN Navigator under the supervision of the Director of Continuity of Care, performs/supervises services according to the policies, procedures, philosophy, and objectives of the department and the...

  • Community Support Specialist

    1 month ago

    Quincy, Massachusetts, United States Wyndy LLC Full time

    The Community Support Specialist role at Wyndy LLC involves fostering a positive and inclusive community environment, promoting independent living, and connecting individuals with necessary resources and services.As a Community Support Specialist, you will collaborate with various professionals and organizations to ensure the well-being and overall...

  • Stroke Nurse Navigator- RN

    4 days ago

    Boston, MA, United States Tufts Medical Center Full time

    Job Profile Summary The Stroke Nurse Navigator (SNN) reports directly to the Stroke Advanced Practice Nurse, who works in close collaboration with the Director of the Comprehensive Stroke Center (CSC) and the Administrative Director of Neurology. The SNN serves as a point of contact for patients and families for the Comprehensive Stroke Center. The SNN...

  • Nurse Navigator

    4 days ago

    Parker, CO, United States UCHealth Full time

    Description Location: UCHealth Anschutz Outpatient Pavilion, US:CO:AuroraDepartment: Hepatology PracticeFTE: Full Time, 1.0, 80.00 hours per pay period (2 weeks)Shift: Days Pay: $38.91 - $60.31 / hour. Pay is dependent on applicant's relevant experienceSummary:Serves as a patient advocate, liaison, and advisor/educator to assist patients with navigating the...

  • Nurse Navigator

    4 days ago

    Aurora, CO, United States UCHealth Full time

    Description Location: UCHealth Anschutz Outpatient Pavilion, US:CO:AuroraDepartment: Hepatology PracticeFTE: Full Time, 1.0, 80.00 hours per pay period (2 weeks)Shift: Days Pay: $38.91 - $60.31 / hour. Pay is dependent on applicant's relevant experienceSummary:Serves as a patient advocate, liaison, and advisor/educator to assist patients with navigating the...