Patient Care Coordinator

1 week ago

ST PETERSBURG, United States Optum Full time

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together. 


The Medical Receptionist is responsible to the Center Administrator and provides appointment scheduling, patient registration, cashiering, answers incoming calls and performs other related clerical functions.


 Working Hours: Monday-Friday 8am-5pm 


 Location: 2812 54th Avenue South, Saint Petersburg, FL 


 Primary Responsibilities:



  • Consistently exhibits behavior and communication skills that demonstrate commitment to superior customer service, including quality and care and concern with each and every internal and external customer.
  • Represents the Company in a professional manner, following all Company policies and procedures.
  • Uses, protects, and discloses patients’ protected health information (PHI) only in accordance with Health Insurance Portability and Accountability Act (HIPAA) standards
  • Accurately and professionally handles all front desk operations including answering phones, greeting patients, scheduling of all appointments, balancing daily collections, addressing routine inquiries, and forwarding non-routine requests to appropriate personnel
  • Receives incoming telephone calls in a prompt and courteous manner
  • Performs clerical duties as directed
  • Assists with the inventory and maintenance of business office supplies and the completion of business office reports
  • Works daily reports, incomplete encounters, No Show reports, and other designated administrative reports according to office procedures
  • Performs other duties as assigned
  • Must have consistent, punctual and reliable attendance
  • Ability to travel may be required

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. 

Required Qualifications:



  • High School Diploma/GED or higher
  • 1+ year of customer service experience 

Preferred Qualifications:



  • Previous medical office experience
  • Knowledge of medical coding
  • Knowledge of business office operations and basic bookkeeping principles
  • Knowledge of HIPAA regulations

Soft Skills:



  • Ability to interact and verbally communicate effectively with patients and all levels of personnel in a professional, courteous and effective manner with excellent customer service skills
  • Must be able to display excellent telephone/switchboard etiquette
  • Ability to multi- task in a high paced environment with good organizational skills
  • Ability to follow written and oral instructions and to work with general guidance
  • Ability to read, speak, write, and understand the English language fluently

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location, and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.


 


Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.


 


UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.


 


#rpo #red

  • Patient Care Services Coordinator

    2 days ago

    St. Petersburg, United States Optum Full time

    At Optum, we strive to deliver exceptional care and support to our patients. As a key member of our team, you will play a vital role in ensuring the seamless delivery of patient services.About the RoleThis exciting opportunity is for a Patient Care Services Coordinator to join our dynamic team. The successful candidate will be responsible for coordinating...

  • Clinical Care Coordinator for Ambulatory Patients

    2 weeks ago

    St. Petersburg, United States ChenMed Full time

    We are seeking a highly skilled and compassionate Clinical Care Coordinator to join our team. As a key member of our ambulatory care team, you will play a vital role in ensuring the seamless transition of patients from hospitals back to their primary care teams.Job SummaryThis is a unique opportunity to make a real difference in the lives of our patients and...

  • Patient Experience Coordinator

    2 weeks ago

    St Petersburg, United States Florida Orthopaedic Institute Full time

    About the RoleWe are seeking a dedicated Patient Experience Coordinator to join our team at Florida Orthopaedic Institute. In this critical position, you will be responsible for ensuring seamless patient experiences and efficient clinic operations.Job SummaryThe successful candidate will be responsible for coordinating front desk activities, providing...

  • Patient Care Coordinator

    1 week ago

    St. Petersburg, United States orSLSBIi9dRmLd Full time

    Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion,...

  • Patient Care Coordinator

    3 days ago

    St. Petersburg, United States Optum Full time

    Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data, and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion,...

  • Bilingual (English/Spanish) Patient Care Coordinator

    3 months ago

    St Petersburg, United States Curant Health Full time

    What Sets Curant Health Apart?We offer full-time positions with no night shifts, no weekend work, paid holidays, and comprehensive employee benefits. At Curant Health, we are dedicated to improving not only the lives of our patients but also the well-being of our employees. Curant stands for CARE, and that's precisely what we deliver.Our commitment to care...

  • Senior Patient Care Coordinator

    3 days ago

    petersburg, United States Albany Medical Center Full time

    Job SummaryThe Senior Patient Care Coordinator is responsible for coordinating, planning, and administering various administrative management, financial, and operational duties in collaboration with the Administrative Nursing Supervisor, Nurse Manager, and Assistant Vice President of Specialty Nursing Division.About Albany Medical CenterAlbany Medical Center...

  • Patient Care Coordinator

    2 months ago

    Saint Petersburg, United States Align Foot & Ankle Full time

    Job DescriptionJob DescriptionAlign Foot & Ankle, Office Coordinator - Full TimeSt Petersburg, FloridaDr. Zachery P. BarnettJob HighlightsAlign Foot and Ankle (AFA) is a boutique podiatry practice that is patient focused with community in mind, in a beautifully renovated second floor office overlooking water views. AFA is seeking a Patient...

  • Care Transition Coordinator

    2 weeks ago

    St. Petersburg, Florida, United States Suncoast Center, Inc. Full time

    We are seeking a skilled Care Transition Coordinator to join our team at Suncoast Center, Inc. This role is ideal for an individual with a passion for providing exceptional care and support to individuals in need.As a Care Transition Coordinator, you will serve as the primary point of contact for transitions of care between care coordinator partners. Your...

  • Compassionate Patient Care Coordinator

    2 weeks ago

    Petersburg, Tennessee, United States Williamson Health Full time

    About Williamson HealthLocated in Franklin, Tennessee, Williamson Health is one of the South's most exceptional health care systems. Our 203-bed hospital, Williamson Medical Center, offers comprehensive in-patient and out-patient services. With over 825 providers representing more than 70 medical specialties and sub-specialties, we're committed to delivering...

  • Patient Care Specialist

    2 weeks ago

    St. Petersburg, Florida, United States LHC Group Full time

    About the RoleAs a Patient Care Specialist with LHC Group, you will have the opportunity to provide quality patient care in the comfort of their own homes. We are committed to delivering high-quality, cost-effective care that supports our patients when and where they need it.Job SummaryWe are seeking a skilled and compassionate Licensed Practical Nurse (LPN)...

  • Clinical Care Coordinator

    2 weeks ago

    St. Petersburg, United States ScionHealth Full time

    At ScionHealth, we empower our caregivers to do what they do best. Our clinical care team values every voice by caring deeply for every patient and each other.We show courage by running toward the challenge and we lean into new ideas by embracing curiosity and question asking. Together, we create our culture by living our values in our day-to-day...

  • Patient Care Coordinator

    4 days ago

    St Louis, Missouri, United States Bethesda Health Full time

    Job SummaryWe are seeking a highly skilled and compassionate Admissions Nurse to join our team at Bethesda Health. As an Admissions Nurse, you will play a vital role in ensuring a seamless transition for new patients, collaborating with medical teams to assess patients' needs, develop care plans, and coordinate communication with families and staff.The ideal...

  • Patient Care Coordinator

    8 hours ago

    St. Genevieve, Missouri, United States Community Care Centers Inc Full time

    Key ResponsibilitiesAs a Nursing Certified Medical Technician, you will play a vital role in ensuring that patients receive the highest quality care possible. Your key responsibilities will include:Providing direct patient care, including taking vital signs, administering medications, and assisting with diagnostic testsAssisting healthcare professionals in...

  • Clinical Care Coordinator for Renal Health

    2 weeks ago

    Petersburg, United States Fresenius Medical Care Full time

    At Fresenius Medical Care, we prioritize providing high-quality patient care and strive to create a supportive work environment. Our team of healthcare professionals is dedicated to delivering compassionate and personalized care to individuals with kidney disease.We are seeking a skilled Clinical Care Coordinator to join our team in Petersburg. In this role,...

  • Compassionate Patient Care Specialist

    2 weeks ago

    St. Petersburg, United States ScionHealth Full time

    We are offering a competitive salary of $65,000 to $85,000 annually at ScionHealth.As a Registered Nurse, you will provide direct and indirect patient care through the nursing process of Assessment, Planning, Intervention, and Evaluation.Responsibilities:Maintain the standard of nursing care and implement policies and procedures of the hospital and nursing...

  • Patient Care Coordinator

    2 weeks ago

    St Louis, Missouri, United States SSM Health Full time

    Job SummaryWe are seeking a skilled Patient Care Coordinator to join our team at SSM Health. As a key member of our care delivery team, you will play a vital role in ensuring seamless patient transitions and optimal outcomes.

  • Patient Care Coordinator: Infectious Disease Unit

    2 weeks ago

    Petersburg, United States Albany Medical Center Full time

    Job Summary">We are seeking a highly skilled Clinical Nurse I to join our team at Albany Medical Center. As a key member of our infectious disease med/surg unit, you will be responsible for providing exceptional patient care and coordinating with the caregiving team to ensure seamless delivery of care.">About the Role">This C4/C3W position requires a...

  • Nursing Care Coordinator

    2 weeks ago

    St. Petersburg, Florida, United States Westminster Palms Full time

    We are seeking an experienced LPN to join our team at Westminster Communities of Florida. As a part-time Licensed Practical Nurse, you will be responsible for providing direct nursing care to residents and overseeing nursing activities in accordance with state and federal regulations.Company OverviewWestminster Suncoast is a beautiful active living...

  • Operations Director

    2 weeks ago

    St Petersburg, United States Bayfront Health Full time

    Job Summary">We are seeking a highly skilled and experienced Operations Director - Patient Care to join our team at Bayfront Health. In this critical role, you will be responsible for overseeing the daily operations of our patient care services, ensuring that we provide safe and high-quality care to our patients.">About the Role">The Operations Director -...