PATIENT SERVICES REPRESENTATIVE
3 weeks ago
GENERAL SUMMARY OF DUTIES:
The Patient Services Representative performs general business office functions that may include some or all of the following:
* Insurance verification and eligibility;
* Insurance pre-authorization/pre-certifications;
* Counseling patients and families on insurance and payment issues prior to surgery.
* Ensures all insurance, demographic, and eligibility information is obtained from patients and entered into the billing system in an accurate and timely manner.
* Registers patients in the system.
* Collects and revises all patient insurance information.
* Collects co-pays, deductibles and other out of pocket amounts at the time of service.
* Balances receipts, reconciles daily work batches and prepares audit trail.
* Other office tasks as assigned.
REQUIREMENTS:
* High school diploma or GED required.
* Experience working face-face with patients in a medical environment/office setting.
* Two years minimum office experience in a medical environment.
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