Dental Receptionist

3 weeks ago


St Louis, United States Webster Groves Dental Full time
Job Summary:
Small, one doctor private practice in Webster Groves is seeking a full-time receptionist / treatment coordinator. We are looking for candidates who are looking for their forever home This is a much slower paced practice compared to many others and not corporate

Qualified candidates must be friendly, detailed-oriented, able to multitask, be a team player while also able to self-direct. They must enjoy interacting with patients and have a strong work ethic. Candidates must have a willingness to adapt and implement new policies as needed and help brainstorm new ideas to keep the practice vibrant and healthy. Only candidates with previous dental experience will be considered. 

Duties:
  • Answer phone calls / schedule patient appointments, confirm patient appointments, greet and check in / out patients.
  • Manage patient records, including medical history, insurance information, and treatment plans.
  • Verify insurance benefits, submit insurance claims, follow up on outstanding claims and file appeals.
  • Create treatment plans and assist patients with understanding treatment plans and cost.
  • Collect payment from patients and insurance and post payments to accounts.
  • Handle billing inquiries and assist with financial management aspects of patient care.
  • Willingness to jump in when needed and be cross-trained including assisting chairside with doctor as needed.
  • Keep a professional demeanor with the ability to work with patients of all personalities including handling difficult situations / patients.

Clinical hours are 11-7pm (Monday & Wednesday), 8-6pm (Tuesdays & Thursdays). Front desk hours are flexible and can be more traditional workday hours. Friday hours are also available.

Benefits:
  • Paid Holidays
  • Dental benefits for employees and immediate family members
  • 401k with matching
  • Paid Vacation

Competitive compensation is based on experience.



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