Customer Service Instant Return Representative
1 month ago
The Instant Return Representative is an essential member of the airport location team and is the brand ambassador by providing the fastest, easiest, and most valued experience to our customers. This team member is responsible for providing attentive, courteous, and expeditious service to our customers as they return their vehicles.
Qualifications:
- Strong oral and written communication skills.
- Must have the ability to build relationships with customers.
- This position requires strong multitasking.
- The ability to upsell and overcome customer objections.
- Display a high level of ownership, accountability, and initiative.
Benefits and Perks: Not only do you get to be part of an organization where you Drive your Potential, Power your Passion Below are a few perks and discounts:
- Up to 40% off the base rate of any standard Hertz rental;
- Medical, Dental & Vision plan options;
- Paid Parental Leave & Adoption Assistance;
- Employee Assistance Program for employees & family;
- Educational Reimbursement & Discounts;
- Perks & Discounts –Theme Park Tickets, Gym Discounts & more.
ABOUT US:
The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world.
US EEO STATEMENT:
At Hertz, we champion and celebrate a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities. The endless variety of perspectives, experiences, skills and talents that our employees invest in their work every day represent a significant part of our culture – and our success and reputation as a company.
Individuals are encouraged to apply for positions because of the characteristics that make them unique.
EOE, including disability/veteran
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