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Customer Service Representative

2 months ago

Kahului, United States Chick-fil-A Full time
Customer Service Representative

About the Role

We're seeking a highly motivated and customer-focused individual to join our Front of House team at Chick-fil-A. As a Customer Service Representative, you'll play a crucial role in ensuring every guest has a superb dining experience.

Key Responsibilities

  • Provide exceptional customer service to guests, ensuring a warm and welcoming atmosphere
  • Supervise and assist Team Members in maintaining a clean and organized workspace
  • Oversee cash handling procedures and ensure accuracy
  • Monitor and maintain speed of service guidelines
  • Address guest issues and provide feedback to employees
  • Adhere to company policies and procedures

Requirements

  • Minimum age of 18
  • Previous customer service experience preferred
  • Leadership experience is a plus
  • Strong work ethic
  • Team player with great customer service skills

What We Offer

  • A positive work environment to make a difference
  • Flexible schedules with Sundays off
  • Mentorship from a caring Owner/Operator
  • Leadership opportunities for real management experience
  • Competitive pay

Requirements and Responsibilities

We seek candidates who are:

  • Reliable and consistent
  • Positive and team-oriented
  • Passionate about serving others

Applicants should:

  • Be able to work Saturdays
  • Engage with guests effectively
  • Work well in a team environment
  • Communicate clearly
  • Remain on their feet for extended periods

Join us if you can communicate in English, work flexible hours, and handle lifting up to 65 lbs.