Lead Veteran Services Assistant

4 months ago


Long Beach, United States U.S. VETS Full time $22 - $25
Looking for a rewarding position? How would you like to serve those who served?If you are looking for an opportunity to work for a great organization & make a difference, this is the job for youCome & join our winning team

Benefits include:
  • Paid Vacation
  • Sick Time
  • Paid Holidays
  • Medical
  • Dental
  • Vision
  • Company matching 401K

This position reports directly to the Veteran Services Coordinator. This position directly supervises the Veterans Services Assistant staff and works collaboratively with the Veterans Service Coordinator to ensure effective delivery of residential services. This position is assigned responsibility for daily implementation of the day to day basic residential services.

FLSA Classification: Non-Exempt

Responsibilities:
  • Supervise the delivery of basic services (shelter, food, hygiene) to veterans served at the facility. Supervises the mail/postage process at the facility
  • Supervises and organizes daily client services and support functions.
  • Supervise and manages the Veterans Service Coordinator staff.
  • Develops weekly staff schedule for resident staff with Veterans Service Coordinator
  • Provide support, one-one training and supervision to residential staff
  • Responsible for preventing or de-escalating/defusing any verbal/physical altercations at facility including submitting written report to Veterans Service Manager concerning these events.
  • Responsible to implement and make necessary provisions to the fluidity of services
  • Conveying needs to Veterans Service Coordinator to maintain supply inventory of supplies and meals coordination
  • Responsible for implementing UA testing to promote a sober environment
  • Responsible for implementation and supervision of all safety and emergency procedures
  • Responsible for ensuring the accurate tracking and reporting of all residential services delivered at the facility and ensuring timely submission of these reports
  • Performs other duties as required

QualificationsRequirements:
  • Good communication, conflict management and interpersonal skills
  • 1 year VSC or related program experience required
  • Proven leader with ability to manage 8 to 10 residential staff
  • Must be efficient in client-centered philosophy and skilled in creating and implementing a sober environment
  • Basic computer literacy
  • Valid drivers license required. Must meet company insurance requirements and complete a provided driver training course
  • Must be energetic, dedicated to the mission and flexible
  • Must have at least two years of leadership experience in the non-profit industry.

United States Veterans Initiative is a non-profit organization whose mission is the successful transition of military veterans and their families through the provision of housing, counseling, career development and comprehensive support.

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