Estimator for HVAC, Plumbing, Electrical

4 weeks ago

Davie, United States Fuss Free AC Full time $23 - $26
About Fuss Free AC:
 WE CONSIDER OUR TEAM TO BE A FUSS FREE FAMILY. A family company with a great reputation. We have competitive compensation for talented individuals. Fuss Free AC is looking for a Full-Time Estimator with Customer Service experience to join the team and our growing company 
 We Offer:
Great pay based on experience; $23.00 to $26.00 per hour.

Job Responsibilities: 
  • Create and prepare material estimates and cost estimates for the product or service for HVAC, Plumbing, Electrical and Appliance for our clients.  
  • Make outbound calls to confirm approval of estimates to start and complete appointments.
  • Make sure all estimates are approved by clients and calls are scheduled by appropriate technicians; update clients as needed of technicians ETA.
  • Provide Fast, Friendly, and Fun customer service to both internal and external customers, vendors and clients.
  • Communicate with clients and other departments via email, text message, and phone.
  • Answer incoming calls, emails, and text messages to close out calls for technicians and sales.
  • Manage clients’ concerns and work to resolve them efficiently and effectively.
  • Find solutions to problems.
  • Help with projects as needed.
  • Other assigned duties as directed by management.

Requirements:
  • Need to focus, stay on task, execute results, and deliver results.
  • Highly Organized.
  • Quick Learner.
  • Able to multitask.
  • Meticulous attention for detail.
  • Able to think on your feet 
  • Excellent customer service skills.
  • Ability to communicate empathy.
  • Critical Thinking and Problem-solving.
  • Proven ability to process high volumes of work with great accuracy.
  • Proficient with computer programs (Office applications)
  • Microsoft Office applications: 5 years’ experience.
  • Excellent written and verbal communication skills. 

Physical Requirements:
  • Must be able to sit for long periods of time.
  • Must be able to work Monday through Friday shifts.

Qualifications:
  • High school diploma or Bachelor’s degree in finance or accounting (Preferred).
  • 5 + years’ experience in a HVAC, Plumbing, Electrical and Appliance parts estimator.
  • Expert knowledge of concepts, practices, and procedures in getting HVAC, Plumbing, Electrical and Appliance parts estimates.
  • Type a minimum of 55 WPM (Preferred).
  • Must speak, read, and write properly in English.

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