Server Repair Technician
7 days ago
- 1st Shift: Monday to Thursday 6am-4:30pm
- 2nd Shift: Monday to Thursday 4:30pm-3am
- Weekend shift which is Fri- Sun 6am-6pm $18.88.
Basic knowledge of Linux, command line skills, and experience with Linux programming or server repair are required.
Summary: The Server Repair Tech will be responsible for testing, troubleshooting, and replacement of parts on servers sent to SMS for diagnosis and repair.
Responsibility:Daily Responsibilities – 90%
- Inspect, test, and diagnose servers.
- Replace parts as needed.
- Conduct and analyze server stress tests.
- Document all symptoms, test results, and parts replaced in shop floor tool.
- Collaborate with motherboard repair, motherboard testing, QC, and inspections personnel.
- Provide back up for QC, inspection, and motherboard testing.
- Maintain parts consumption.
- Other duties as assigned by leadership.
Team building & leadership – 10%
- Maintain and nurture positive work environment.
- Work and collaborate with other teams such as warehouse, shipping, receiving, etc.
- Follow process for system and parts managements.
Other Personal Skills Required:
- Know basic server architecture.
- Know how to assemble components to make server functional.
- Run and understand testing diagnostics.
- Understand basic networking architecture.
- Understand basic error codes.
- Able to trouble shoot common server errors and issues.
- Motivated to solve problems.
- Interested in constantly learning about servers and networking.
Education and Experience:
- Education – High school diploma or equivalent technical experience, certifications in Server support and architecture desired.
- Experience – troubleshooting and diagnosing servers, experience with computer tools such as email, spreadsheets, and call tracking or shop repair tools.
- Experience with replacing parts on servers.
- Experience with server configuration.
- Good written and verbal skills – needs to document errors and repairs.
- Industry/Environment: Prefer to have worked in a PC or server type of environment.
- Must be able to identify and resolve problems in a timely manner.
SMS’s Competencies:
- Shows determination to achieve excellent results.
- Committed to process improvement.
- Demands top performance.
- Inspires commitment.
Physical Demands:
- While performing the duties of this job, the employee is constantly required to sit and stand for long periods of time.
- Employee must be able to lift objects approximately up to 30lbs.
- Specific vision abilities required by this job include close vision, peripheral vision, depth perception, and the ability to adjust focus.
Working Conditions:
- Must be able to tolerate moderate to high noise level in a warehouse environment.
- Must be able to work in (hot or cold) weather conditions.
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