Repair Technician

1 month ago


Grapevine, United States VSSI LLC Staffing Services Full time $19
Weekend Shift: Friday to Sunday 6am-6pm

Experience in programming languages like Linux, and some server or repair experience in general is required.

Summary: The Server Repair Tech will be responsible for testing, troubleshooting, and replacement of parts on servers sent to SMS for diagnosis and repair.

Responsibility:Daily Responsibilities – 90%
  • Inspect, test, and diagnose servers
  • Replace parts as needed
  • Conduct and analyze server stress tests
  • Document all symptoms, test results, and parts replaced in shop floor tool
  • Collaborate with motherboard repair, motherboard testing, QC, and inspections personnel
  • Provide back up for QC, inspection, and motherboard testing
  • Maintain parts consumption
  • Other duties as assigned by leadership

Team building & leadership – 10%
  • Maintain and nurture positive work environment
  • Work and collaborate with other teams such as warehouse, shipping, receiving, etc.
  • Follow process for system and parts managements

Other Personal Skills Required:
  • Know basic server architecture
  • Know how to assemble components to make server functional
  • Run and understand testing diagnostics
  • Understand basic networking architecture
  • Understand basic error codes
  • Able to trouble shoot common server errors and issues
  • Motivated to solve problems
  • Interested in constantly learning about servers and networking

Education and Experience:
  • Education – High school diploma or equivalent technical experience, certifications in Server support and architecture desired
  • Experience – troubleshooting and diagnosing servers, experience with computer tools such as email, spreadsheets, and call tracking or shop repair tools
  • Experience with replacing parts on servers
  • Experience with server configuration
  • Good written and verbal skills – needs to document errors and repairs
  • Industry/Environment: Prefer to have worked in a PC or server type of environment
  • Must be able to identify and resolve problems in a timely manner.

SMS’s Competencies:
  • Shows determination to achieve excellent results
  • Committed to process improvement
  • Demands top performance
  • Inspires commitment

Physical Demands:
  • While performing the duties of this job, the employee is constantly required to sit and stand for long periods of time.
  • Employee must be able to lift objects approximately up to 30lbs
  • Specific vision abilities required by this job include close vision, peripheral vision, depth perception, and the ability to adjust focus.

Working Conditions:
  • Must be able to tolerate moderate to high noise level in a warehouse environment
  • Must be able to work in (hot or cold) weather conditions


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