Repair Technician
1 month ago
Experience in programming languages like Linux, and some server or repair experience in general is required.
Summary: The Server Repair Tech will be responsible for testing, troubleshooting, and replacement of parts on servers sent to SMS for diagnosis and repair.
Responsibility:Daily Responsibilities – 90%
- Inspect, test, and diagnose servers
- Replace parts as needed
- Conduct and analyze server stress tests
- Document all symptoms, test results, and parts replaced in shop floor tool
- Collaborate with motherboard repair, motherboard testing, QC, and inspections personnel
- Provide back up for QC, inspection, and motherboard testing
- Maintain parts consumption
- Other duties as assigned by leadership
Team building & leadership – 10%
- Maintain and nurture positive work environment
- Work and collaborate with other teams such as warehouse, shipping, receiving, etc.
- Follow process for system and parts managements
Other Personal Skills Required:
- Know basic server architecture
- Know how to assemble components to make server functional
- Run and understand testing diagnostics
- Understand basic networking architecture
- Understand basic error codes
- Able to trouble shoot common server errors and issues
- Motivated to solve problems
- Interested in constantly learning about servers and networking
Education and Experience:
- Education – High school diploma or equivalent technical experience, certifications in Server support and architecture desired
- Experience – troubleshooting and diagnosing servers, experience with computer tools such as email, spreadsheets, and call tracking or shop repair tools
- Experience with replacing parts on servers
- Experience with server configuration
- Good written and verbal skills – needs to document errors and repairs
- Industry/Environment: Prefer to have worked in a PC or server type of environment
- Must be able to identify and resolve problems in a timely manner.
SMS’s Competencies:
- Shows determination to achieve excellent results
- Committed to process improvement
- Demands top performance
- Inspires commitment
Physical Demands:
- While performing the duties of this job, the employee is constantly required to sit and stand for long periods of time.
- Employee must be able to lift objects approximately up to 30lbs
- Specific vision abilities required by this job include close vision, peripheral vision, depth perception, and the ability to adjust focus.
Working Conditions:
- Must be able to tolerate moderate to high noise level in a warehouse environment
- Must be able to work in (hot or cold) weather conditions
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