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Hartford, United States teamworkonline Full timeOverviewThe Senior Event Manager will manage every aspect of their assigned events from the advance planning stages through the end of the event; occasionally hire, train, schedule and supervise event staff, as well as oversee building security and interact with local public safety officials to ensure events run smoothly; coordinate communication between...
Guest Services/Event Staff
2 months ago
- Arrives for shift on time, neatly groomed and in a clean, pressed, well-maintained uniform
- Greets all guests in a welcoming, friendly manner
- Examines each ticket to ensure correct date and event
- Escorts guests to correct seats
- Answers guest questions regarding event and arena, e.g., location of concession stands, restrooms
- Ensures non-smoking rules are followed
- Keeps aisles and stairways clear of objects and guest gatherings to ensure safe entry/exit
- Responds to guest concerns in a respectful and calm manner and contacts Supervisor or Manager as needed
- Maintains a positive, outgoing demeanor always adhering to “Expectations for Guest Service”
- Accurately and thoroughly completes all pertinent reports and documentation
- Prior Guest Services experience required
- Excellent communication skills required with thorough understanding of written and spoken English
- Ability to work a flexible schedule including days, nights, weekends, and holidays
- Ability to work at the arena in Hartford, CT and the stadium in East Hartford, CT
- Ability to stand for extended periods of time
- Ability to traverse a variety of terrain and floor surfaces including stairs, escalators, carpet, concrete
- Ability to work in heights, in darkened area, around crowds, loud noises and flashing lights
- Ability to remain calm and focused in fast-paced environment and stressful situations
- Ability to work in adverse weather conditions, as needed
This position pays $16.00/hour
Part Time Benefits: 401(k) and 401(k) match