Restaurant Dining Room Manager
2 weeks ago
Location: Industry, Pennsylvania
About Us:
Willows Restaurant is a renowned casual fine dining restaurant committed to delivering an exceptional culinary experience to our patrons. Our establishment prides itself on offering a harmonious blend of exquisite cuisine, impeccable service, and a welcoming atmosphere. We are currently seeking a dynamic and experienced Restaurant Manager to lead our team and contribute to the continued success of our establishment.
Position Summary:
As the Restaurant Manager, you will be responsible for overseeing the day-to-day operations of the restaurant, ensuring the highest standards of service, customer satisfaction, and operational efficiency. You will play a key role in managing the restaurant staff, maintaining a positive work environment, and working closely with the culinary team to deliver an outstanding dining experience.
Key Responsibilities:
Leadership and Team Management:
- Provide effective leadership and guidance to the restaurant staff.
- Recruit, train, and develop a high-performing team.
- Foster a positive work culture that promotes teamwork and excellence.
- Oversee daily restaurant operations, including opening and closing procedures.
- Ensure compliance with health and safety regulations and maintain a clean and organized restaurant environment.
- Manage inventory, control costs, and optimize resource utilization.
- Uphold the highest standards of customer service and guest satisfaction.
- Address customer concerns or complaints promptly and professionally.
- Train staff to deliver exceptional service and create memorable dining experiences.
- Monitor and manage budgetary goals, including revenue and expenses.
- Implement cost-control measures to maximize profitability.
- Collaborate with the finance team to analyze financial reports and make informed decisions.
- Collaborate with the culinary team to ensure the successful implementation of the menu.
- Contribute to menu development by providing insights into customer preferences and industry trends.
- Work with the marketing team to develop and implement promotional strategies.
- Identify opportunities to enhance the restaurant's visibility and attract new customers.
Qualifications:
- Proven experience as a Restaurant Manager in a casual fine dining setting.
- Strong leadership and team management skills.
- Excellent communication and interpersonal abilities.
- Knowledge of food and beverage operations, including menu development and implementation.
- Understanding of financial management and budgetary control.
- Familiarity with health and safety regulations.
- Ability to work flexible hours, including evenings and weekends.
Education and Certification:
- Bachelor's degree in Hospitality Management or a related field is preferred.
- Food Safety Certification is a requirement.
If you are passionate about delivering exceptional dining experiences, possess strong leadership skills, and have a proven track record in restaurant management, we invite you to apply for the position of Restaurant Manager at Willows Restaurant. Join us in creating memorable moments for our guests and contributing to the success of our esteemed establishment.
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