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Front Desk Clerk

3 months ago

Laredo, United States Motel 6 Laredo North Full time $10 - $11
Motel 6 Laredo North is looking to hire for a part-time Front Desk Clerk who will be in charge of greeting guests, answering all their questions and provide them with overall excellent customer service.
Responsibilities: 
  • Perform all check-in and check-out tasks.
  • Manage online and phone reservations.
  • Inform customers about payment methods and verify their credit card data.
  • Register guests collecting necessary information (like contact details and exact dates of their stay).
  • Welcome guests upon their arrival and assign rooms.
  • Provide information about our hotel, available rooms, rates and amenities.
  • Respond to clients’ complaints in a timely and professional manner.
  • Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests’ needs.
  • Confirm group reservations and arrange personalized services for VIP customers. and event attendees, like wedding guests.