Hotel Operations Manager
4 days ago
Job Summary:
We are seeking an experienced Hotel General Manager to oversee the operations of our newly renovated Comfort Inn. The ideal candidate will have a proven track record of success in hotel management, with a strong focus on customer satisfaction, revenue growth, and team leadership.
Key Responsibilities:
- Oversee all aspects of hotel operations, including front desk, housekeeping, food and beverage, and maintenance.
- Develop and implement strategies to improve customer satisfaction, increase revenue, and reduce costs.
- Lead and motivate a team of department heads and staff to achieve exceptional results.
- Ensure compliance with company policies, procedures, and regulatory requirements.
- Monitor and analyze financial performance, including budgeting, forecasting, and reporting.
- Collaborate with marketing and sales teams to drive revenue growth and develop marketing strategies.
- Ensure the hotel's physical property is well-maintained and meets company standards.
- Develop and implement policies and procedures to ensure a positive work environment and high levels of employee engagement.
Requirements:
- At least 5 years of progressive hotel management experience, with a strong focus on customer satisfaction, revenue growth, and team leadership.
- Proven track record of success in hotel management, with a strong focus on customer satisfaction, revenue growth, and team leadership.
- Strong leadership and interpersonal skills, with the ability to motivate and inspire a team.
- Excellent communication and problem-solving skills, with the ability to work effectively in a fast-paced environment.
- Ability to work flexible hours, including weekends and holidays, as needed.
What We Offer:
- A competitive salary and benefits package.
- A comprehensive training program to support your success.
- A dynamic and supportive work environment.
- The opportunity to work with a leading hospitality company.
About Us:
RAI Management & Hospitality is a leading hospitality company that operates a portfolio of hotels across the country. We are committed to providing exceptional customer service, delivering outstanding results, and fostering a positive work environment.
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