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Hotel Operations Manager

4 weeks ago


Laredo, Texas, United States RAI Management & Hospitality Full time

Job Summary:

We are seeking an experienced Hotel General Manager to oversee the operations of our newly renovated Comfort Inn. The ideal candidate will have a proven track record of success in hotel management, with a strong focus on customer satisfaction, revenue growth, and team leadership.

Key Responsibilities:

  • Oversee all aspects of hotel operations, including front desk, housekeeping, food and beverage, and maintenance.
  • Develop and implement strategies to improve customer satisfaction, increase revenue, and reduce costs.
  • Lead and motivate a team of department heads and staff to achieve exceptional results.
  • Ensure compliance with company policies, procedures, and regulatory requirements.
  • Monitor and analyze financial performance, including budgeting, forecasting, and reporting.
  • Collaborate with marketing and sales teams to drive revenue growth and develop marketing strategies.
  • Ensure the hotel's physical property is well-maintained and meets company standards.
  • Develop and implement policies and procedures to ensure a positive work environment and high levels of employee engagement.

Requirements:

  • At least 5 years of progressive hotel management experience, with a strong focus on customer satisfaction, revenue growth, and team leadership.
  • Proven track record of success in hotel management, with a strong focus on customer satisfaction, revenue growth, and team leadership.
  • Strong leadership and interpersonal skills, with the ability to motivate and inspire a team.
  • Excellent communication and problem-solving skills, with the ability to work effectively in a fast-paced environment.
  • Ability to work flexible hours, including weekends and holidays, as needed.

What We Offer:

  • A competitive salary and benefits package.
  • A comprehensive training program to support your success.
  • A dynamic and supportive work environment.
  • The opportunity to work with a leading hospitality company.

About Us:

RAI Management & Hospitality is a leading hospitality company that operates a portfolio of hotels across the country. We are committed to providing exceptional customer service, delivering outstanding results, and fostering a positive work environment.